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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
September 21, 2023
David was Phenomenal! I found him to be friendly, personable, but most importantly transparent. I wasn’t hassled & nor stressed in comparison to the usual sales reps with I found him to be friendly, personable, but most importantly transparent. I wasn’t hassled & nor stressed in comparison to the usual sales reps with cliche sales tactics. David was able to assist with getting myself a great deal on the vehicle I purchased, along with great trade in value on my vehicle. He was a pleasure to work and ultimately made me a very happy customer. More
by Edwin R
September 15, 2023
Yaro was the best salesman ever! Was not pushy and gave me the best deal possible. Will highly recommend him to all my nurses!!!! Thank you Parkway for such a great experience! Was not pushy and gave me the best deal possible. Will highly recommend him to all my nurses!!!! Thank you Parkway for such a great experience! More
by Susan
Employees Worked With
September 14, 2023
Yaro and Mike Hanna made sure we got the best deal on a 2020 Highlander Platinum! Yaro was very helpful and went above and beyond! Great experience with Parkway 2020 Highlander Platinum! Yaro was very helpful and went above and beyond! Great experience with Parkway More
by Karen
Employees Worked With
September 11, 2023
Yaro was so helpful and very responsive with making the buying process easy. Great experience with him and Parkway Toyota. buying process easy. Great experience with him and Parkway Toyota. More
by Rene
Employees Worked With
September 08, 2023
Yaro was personable, respectful and knowledgeable about my new vehicle. He took the time to sit and walk me through features and benefits of my new vehicle and was always responsive to my communications. my new vehicle. He took the time to sit and walk me through features and benefits of my new vehicle and was always responsive to my communications. More
by Stephanie Carty
August 31, 2023
I’m young and this was my first experience managing my own vehicle. I was worried I would feel lost and overwhelmed but Yaro answered all my questions and was very genuine and patient with me. own vehicle. I was worried I would feel lost and overwhelmed but Yaro answered all my questions and was very genuine and patient with me. More
by MirandaJ
Employees Worked With
Other Employees :
The two women at the front in Service always helped me, James Brown
August 24, 2023
Yaro was super helpful! He even got me my favorite number on my plates! Awesome! I would recommend anyone to shop with Yaro. Super attentive, responsive and thoughtful! ✨⭐️ He even got me my favorite number on my plates! Awesome! I would recommend anyone to shop with Yaro. Super attentive, responsive and thoughtful! ✨⭐️ More
by Ray
Employees Worked With
August 24, 2023
I found my car on Cars. com and worked with Yaro! Great customer service and I like my new car!!! com and worked with Yaro! Great customer service and I like my new car!!! More
by Mohamad
Employees Worked With
August 19, 2023
We met Yaro on a lot and he was very friendly and helped us to get the car at the same day! Great experience with Yaro and Mike(finance manager) us to get the car at the same day! Great experience with Yaro and Mike(finance manager) More
by Vika1997@i.ua
Employees Worked With
August 19, 2023
Traded my Kia and got certified RAV4! Yaro was super helpful and made sure I got the best deal! Yaro was super helpful and made sure I got the best deal! More
by Petro
Employees Worked With
