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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
October 24, 2023
Charlie was great through the whole process. Made sure he covered all information and was able to get my car in an outstanding time frame. Great sales rep! Made sure he covered all information and was able to get my car in an outstanding time frame. Great sales rep! More
by davidcarlson1444
Employees Worked With
October 17, 2023
We drove from New Hampshire to get this car. Taro was very helpful and delivered and registered Subaru at our town hall. Taro was very helpful and delivered and registered Subaru at our town hall. More
by Pavel
Employees Worked With
October 16, 2023
Extremely happy with Parkway Toyota. Mike in finance was very helpful and patient, taking the time to explain every piece of paper I was signing. Yaro in front helped get me exactly the Mike in finance was very helpful and patient, taking the time to explain every piece of paper I was signing. Yaro in front helped get me exactly the car I wanted at a good price. Very best ;) More
by Allyce DiNapoli
October 15, 2023
Yaro provided with the best customer service! Highly recommend this dealer. Also finance manager was able to get us the lowest rate. Highly recommend this dealer. Also finance manager was able to get us the lowest rate. More
by Viktoria
Employees Worked With
October 14, 2023
I had a good experience with Yaro, as he was able to support my situation, and work with the finance manager to be agile and work different levers to meet my needs. support my situation, and work with the finance manager to be agile and work different levers to meet my needs. More
by Professor Snape
Employees Worked With
October 14, 2023
After looking at like 5 dealers, I found this dealer. By far the best. No crazy add ons or pressure tactics. I got my wife a rav 4. She loves it and Charles was amazing will only go to him for now on. I' By far the best. No crazy add ons or pressure tactics. I got my wife a rav 4. She loves it and Charles was amazing will only go to him for now on. I'll drive out of my way just to be treated amazing by the dealer and all employees. More
by Guard88
October 03, 2023
Superior customer service. He took my calls from home on his day off. He made himself very available to me which was helpful because I am so busy. He was patient with me as my He took my calls from home on his day off. He made himself very available to me which was helpful because I am so busy. He was patient with me as my financing situation changed a few times. I cannot recommend Yaro enough! More
by assay_riveter.0h
October 01, 2023
Highly professional and highly recommended. Both Mike and Yaro were able to meet all needs and exceed all expectations. The color car I wanted was unavailable and they found one for me and got Both Mike and Yaro were able to meet all needs and exceed all expectations. The color car I wanted was unavailable and they found one for me and got it. I’m so happy with my purchase. I will only shop with Parkway Toyota going forward!!! More
by Allyce DiNapoli
September 25, 2023
YARO AND SERVICE DEPARTMENT DID FANTSTIC JOB. VERY HAPPY WITH MY NEW 4 RUNNER LIMITED! VERY HAPPY WITH MY NEW 4 RUNNER LIMITED! More
by smga
September 22, 2023
Me and my husband bought a car from Yaro. He was very,helpful and straightforward! Also JNes gave as the best deal possible! Thanks Parkway! He was very,helpful and straightforward! Also JNes gave as the best deal possible! Thanks Parkway! More
by STEPHANNY
