Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parkway Toyota of Boston
West Roxbury, MA
1,352 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,352 reviews
April 10, 2007
Am over 70..many new cars..best experience to date. Bought a Rav4 and treated like it was a 470 Lexus. Best deal, carpets thrown in and just a pleasure to do business with. Amti is a jem and everyone Bought a Rav4 and treated like it was a 470 Lexus. Best deal, carpets thrown in and just a pleasure to do business with. Amti is a jem and everyone there is business-like and helpful. OUTSTANDING. Shopped 6 dealers..stay away from IRA Tewksbury and Jeffarian. More
by fasatherb
Employees Worked With
Amti Shaka
February 14, 2007
I recently purchased a new car from Clair Toyota and am very pleased with the vehicle, the price that I paid and the overall experience. Maxwell Bahery was the sales rep and escorted us on the test drive. very pleased with the vehicle, the price that I paid and the overall experience. Maxwell Bahery was the sales rep and escorted us on the test drive. He let my wife and I select the route, didn't complain when it was long, didn't talk on endlessly, but knew the vehicle well and answered all our questions easily. When it came time to agree on a purchase price, the sales manager Carlos Ortega came over to Maxwell's office and we discussed the vehicle that we were buying and the one that we were trading in. We agreed on the price of each separately in less than 15 minutes. There was none of that running back and forth to the manager's office, making you sit there waiting forever. One we were finished, we shaked hands and then Carlos left and let Maxwell write up the order. I then made the scary walk to the finance quy, Pablo which turned out to be fairly pleasant as well. He made the traditional offers of Lojack and tire protection, but didn't pressure me at all. I paid a small deposit and was out of there in 20 minutes. The next day, I received a call from Maxwell asking if I wouldn't mind asking me if I wouldn't mind picking up the vehicle earlier than we had planned since a large snowstorm was expected. My wife went to pick up the vehicle, Maxwell explained the operation including the NAV system, introduced the service manager, helped my wife purchase rubber mats (to keep the nice carpet mats that came with the vehicle) for better weather, at a 15% discount and then sent her on the way. I would certainly recommend this dealership and these people wholeheartedly. More
by JCarter
Employees Worked With
Maxwll Bahery. Carlos Ortega and Pablo
