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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,359 reviews

January 24, 2009

looking to buy a new tundra with a plow i went to see stan at prime toyota he new what size plow I could put on and what manufactures, with his knowledge and mac expertise in finance a package was put to More

by crag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stanley dickie, mac macrea
January 23, 2009

I would certainly recomend Prime Toyota to any one that I know who's looking for a car, all the staff are very friendly and the salesperson that we had was the best, Caio Machado was very knolageble and frie More

by @2-pac98EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
caio machado
January 23, 2009

Stan was very helpful and understanding, knowledgeable and personable. He made this sort of stressful purchase much easier on us. The dealership was very welcoming. I would definitely recommend the dealer More

by jenequarium
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley E. Dickie
January 23, 2009

Charlene was extremely helpful and professional throughout the entire process. She explained the entire proces and made me feel comfortable with my new purchase. It would be my pleasure to recomm More

by hsargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton
January 22, 2009

I had been looking to get out of a previous badly made decision on a vehicle and Prime Toyota did everything in their power to help me end the nightmare! I can't say enough about the professional treatme More

by umaz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton, Mac McRea
January 20, 2009

The customer service was great. My calls and emails were answered promptly. When we arrived the car was waiting for the test drive and all staff were friendly and helpful. Free coffee as well. We had done a More

by klpolk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't recall.
January 14, 2009

I would like to thank Felix and Mac for a fantastic buying experience. Felix went above and beyond great customer service. Having just moved to the area from out-of-state, Felix drove me to the insur More

by kerryb43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix and Mac
January 11, 2009

Disregard my previous review. I misunderstood the rating system. The dealership was very courteous and responded to my previous comments in a satisfactory manner. Again, Stan Dickie was great to work with More

by mkane100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Dickie and Pablo
January 10, 2009

i had stanley dickie. We were looking to by a new camery. It was a easy process. They were very nice. Over all good experence. They give you all you options tell you a price and stick with it. I More

by nick08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stanley dickie jr
January 08, 2009

I dealt with Sambo and Stan in purchasing a new Camry. I traded my old car and they made the overall process less stressful than I had expected it to be. They are both professional, Knowledgeable and made b More

by katzeff2000
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Dickie and Sambo