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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,344 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,344 reviews

January 25, 2009

Stan Dickie set up an appointment with me, met me on my arrival and answered all my questions about the Camry. He handled my purchase with great skill and made the experience comfortable and positive. More

by vicandang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Dickie
January 25, 2009

Stanley was very courteous and knowledgeable with all of my inquiries. He gave me fitting suggestions for my current situation and I felt content with the choices I had. I walked out with a great deal and a More

by cmunn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Dickie
January 24, 2009

Charlene was a joy to work with. She answered all our questions without being pushy or in your face. We greatly appreciated the fact that she worked hard to find the right car for us at the right price! More

by swapsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton
January 24, 2009

A great experience !!!, what a pleasure to deal with a women, Charlene has a great personality, very easy to speak with, she listend to my wife and I, she asked a lot of questions and answered everyone, m More

by Tony Parente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton, Jesse, Mac
January 24, 2009

My situation is unique. I won a contest and the prize was a 2009 Toyota Yaris from Prime Toyota. I dealt with the general manager, Tom Arioso (I think that's how you spell it), and the salesperson who h More

by alawless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton
January 24, 2009

looking to buy a new tundra with a plow i went to see stan at prime toyota he new what size plow I could put on and what manufactures, with his knowledge and mac expertise in finance a package was put to More

by crag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stanley dickie, mac macrea
January 23, 2009

I would certainly recomend Prime Toyota to any one that I know who's looking for a car, all the staff are very friendly and the salesperson that we had was the best, Caio Machado was very knolageble and frie More

by @2-pac98EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
caio machado
January 23, 2009

Stan was very helpful and understanding, knowledgeable and personable. He made this sort of stressful purchase much easier on us. The dealership was very welcoming. I would definitely recommend the dealer More

by jenequarium
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley E. Dickie
January 23, 2009

Charlene was extremely helpful and professional throughout the entire process. She explained the entire proces and made me feel comfortable with my new purchase. It would be my pleasure to recomm More

by hsargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton
January 22, 2009

I had been looking to get out of a previous badly made decision on a vehicle and Prime Toyota did everything in their power to help me end the nightmare! I can't say enough about the professional treatme More

by umaz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton, Mac McRea
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