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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,344 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,344 reviews

February 06, 2009

I was in the Market for a for a car the last two weeks,i've been to Boch Toyota in Norwood where i was really mistreated and lied to,i went to Expresswaiy toyota where i meet a salesmen that not onl More

by peacefull77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Dickie
February 06, 2009

Mr. Florimon is a very friendly person. It feels good when someone is really paying attention to you. I felt like he new me and cared about what i was investeing my money in. I want to say keep up the go More

by sandra1065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obed Florimon
February 05, 2009

Stan Dickie is a master of his craft: kind courteous and all around a wonderful man to deal with on the car lot. He made the overall experience great and really helped me with such a huge decision. I woul More

by skiermz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Dickie
February 05, 2009

Outstanding personality! I would highly recommend Charlene and Prime Toyota to interested car buyers. Well done! I feel that all of the categories listed above represent criteria that are important More

by taj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton
February 05, 2009

Buying a new car can be a very stressfull event. Charlene took that stress away. She wasn't pushy or overwhelming like other sales people in the business. She was direct and to the point. I was able to find More

by christine9798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton; Mack McCrea
February 05, 2009

I am a new car buyer-just graduated college and never have had my own insurance or anything. I found a deal online for an 07 Corolla with only 30,000 miles from Prime. Listing said $10,495, Prime gave it More

by jill5511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene
February 04, 2009

i have bought many vehicles over the years and my experience with this dealership was without question the finest...jesse , mike and mac worked diligently to find me the best vehicle, the best price More

by d turpel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jesse bongarzone,mike laflamme,murdock macrae
February 03, 2009

Charlene was great. I was very aprehensive about the whole process of by buying a new car to me it is a very scary confusing thing. Charlene and I talked via e-mail at first and then on the phone. When More

by jmammom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton
February 02, 2009

I was very satisfied with the service i got at prime toyota, the employees were very kind and understaning and my expectations were deffinately met. Charlene was the employee that i worked with and she More

by ashmckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene
February 02, 2009

Charlene did a great job of showing me the different options available and was extremely courteous and easy to work with. I found that there were a large number of cars that fit within my spending budge More

by mattd440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Eaton
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