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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,358 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,358 reviews

April 01, 2009

April was very helpful and pleasant and actually got me in the door. I had explained that I had a negative experience with another dealership and she ensured me that Charlene would be pleasant and not be More

by Benji
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene, April
March 15, 2009

Very friendly and easy to work with and negotiate. I met with a sales person and his sales manager. We spoke at length and negotiated a deal. I think both parties were pleased with the outcome; they made More

by kdeware
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Recommend Dealer
Yes
Employees Worked With
2
March 14, 2009

Very helpful. He helped us get a great car for our situation, friendly and professional throughout. The car needed a replacement part and they fixed it before we picked it up. Patrick was sure to ask More

by Cleary
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
March 12, 2009

We needed a new car however my husband and I kept putting it off due to the hatred of the dealer process. My sister recommended that we check out Prime Toyota and we are really happy we did. Not only was Ob More

by karag217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obed, Jesse, Pablo
March 11, 2009

I was looking for a new car and when I was there I was greeted by Reuben. He was great to me and answered all my questions. I ended up buying a 2009 Toyota Corolla. I am thankful for everyone that help me More

by A10Crazygirl
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
reuben
March 11, 2009

I had a great experience when I went into the dealership. I was greeted right away by a salesman named Reuben. He was very nice and showed my family and I around. I told him what kind of car that I wanted More

by Licoricecat
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reuben
February 28, 2009

I decided to purchase a new Toyota motor vehicle a few hours before closing on PRESIDENT DAY HOLIDAY 2009.Despite other customers and the late hour,I was treated extremely well especially by the employees More

by Sharon Crowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rosenberg,Charlene Eaton, Murdock MacRae
February 20, 2009

The experience at Prime Toyota was very easy going. Mike brought me right over to his desk and got right to buisness it was nice rather then sitting around and pushing a bunch of information that i would ne More

by averity13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burke and Mac Macrae
February 18, 2009

I bought my new Toyota Prius in 1 day. I requested a quote from the Internet and a few dealerships contacted me right away. When Felix called I felt very comfortable with him during the conversation. He More

by cassius
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix R. Rodriguez
February 14, 2009

I had a wonderful experience! Very friendly, no pressure, very little haggling with the price. I did quite a bit of research between dealers prior to and after Prime and found that their price was the best. More

by FredLz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Dickie Jr,
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