Parkway Toyota of Boston

The price was the best price I found, everything went very smoothly and I don't feel like I got ripped off. Everyone was helpful and straightforward. I was able to negotiate with a phone manager over the very smoothly and I don't feel like I got ripped off. Everyone was helpful and straightforward. I was able to negotiate with a phone manager over the phone and just go into the dealership to finalize the deal and sign papers. Easy. More

My wife and I were not planning on buying a car the day that we went to Prime Toyota on a Sunday afternoon. I had been looking, and had seen a used Camry that I liked at Prime Toyota, which is near where that we went to Prime Toyota on a Sunday afternoon. I had been looking, and had seen a used Camry that I liked at Prime Toyota, which is near where I live. We were just planning to look and perhaps take a test drive. As soon as we got there, a salesman came to greet us. I was not interested in dealing with a salesman at that time, so I told him we were "just looking". He was very friendly and polite, and let us look around without bothering us. I finally went and asked him if the car I had seen was still there. Unfortunately, the car I had seen and liked had been sold. But he did point us in the direction of a similar car. I have to say that the salesman (Jean Preval) was probably the nicest, most genuine car salesman I have ever dealt with. I really got the feeling that he was being straight-up with us every step of the way, and that he actually cared about ensuring that we were satisfied. He went out of his way to treat us right. He was really committed to his job and had a passion for customer service. I also was pleasantly surprised in that I was totally dreading the whole car-buying thing, yet he made it a great experience. We ended up putting a down-payment on the car that day. The next day I completed the deal. Jean took care of the registration and inspection for us. I just drove it out of the lot, no hassle and no problems. What a great car-buying experience! I would recommend this dealership and this salesman. They are really dedicated to satisfying the customer. More

I have purchased or leased 8 new vehicles in my lifetime I have purchased or leased 8 new vehicles in my lifetime and this was the least stessful experience at any dealer. The salesman Caio Machado took c I have purchased or leased 8 new vehicles in my lifetime and this was the least stessful experience at any dealer. The salesman Caio Machado took care of even the smallest detail (ordered accessories, replaced a broken knob on the new vehicle, showed me around the parts and service areas, etc.). He was always available when I had a question or concern about the sale. His low key and relaxed approach ultimately is what made me comfortable with purchasing at Prime. Business manager Pablo Tavarez was also a pleasure to deal with. He was thorough in explaining the paperwork and kept his word at every turn. Also, the aggressive internet price quoted me by April skinner easily beat the local competition and is what initially attracted me to Prime. In the end the only dissapointment was my trade-in value. My vehicle was kept in absolutely pristine condition (seat covers, all maintenance documented, new tires, no dents or scratches, recently detailed). After only receiving $9k for a trade-in I saw advertised an identical Toyota Tundra at another local dealer with 8 thousand more miles for a price of $18,800. More

It's as if they find that their customers matter to their It's as if they find that their customers matter to their business, and that it would be ok it you treat them as humans... perhaps even with .... It's as if they find that their customers matter to their business, and that it would be ok it you treat them as humans... perhaps even with .... respect ! [are you listening, Ernie Boch ?] My dealings began with a phone call to April, who was professional and knowledgeable. Then I was assigned to Felix in the showroom who was always responsive, polite, and accurate. One of my main problems with car purchasing is all of the waiting. Once I made that known to Felix, he was extremely accommodating - punctual and prepared for our appointments, everything was ready and/or taken care of right away. Oh, and I almost forgot – I got a good deal on a nice, new car ! More

The dealership was very responsive throughout the entire process. Charlene brought cars to our office for us to test drive. She and the rest of the staff made buying a car a very enjoyable expereience. I process. Charlene brought cars to our office for us to test drive. She and the rest of the staff made buying a car a very enjoyable expereience. I have already recommended the dealer to others and I will continue to recommend them. More

The dealership was extremely responsive throughout the entire process. Charlene brought cars to our office for us to test drive. She and the rest of the staff made buying a car a very enjoyable expereie entire process. Charlene brought cars to our office for us to test drive. She and the rest of the staff made buying a car a very enjoyable expereience. I have already recommended the dealer to others and I will continue to recommend them. This is my first new car so it was even better that the experience was such a positive one. More

April was very helpful and pleasant and actually got me in the door. I had explained that I had a negative experience with another dealership and she ensured me that Charlene would be pleasant and not be in the door. I had explained that I had a negative experience with another dealership and she ensured me that Charlene would be pleasant and not be high pressured. Charlene took over and we had a very good repoir. I knew which vehicle I wanted and she helped me figure out how everything worked. She and April helped me get the price I wanted and the vehicle was spotless and totally ready for pick-up in less than 24 hours. I am very pleased with my brand new Toyota Sienna and with the service from start to finish. Charlene is very friendly and easy to work with. More

Very friendly and easy to work with and negotiate. I met with a sales person and his sales manager. We spoke at length and negotiated a deal. I think both parties were pleased with the outcome; they made with a sales person and his sales manager. We spoke at length and negotiated a deal. I think both parties were pleased with the outcome; they made some money (showed me the trade-in value I bought) and I did better than the Blue Book on a used Hybrid. More

Very helpful. He helped us get a great car for our situation, friendly and professional throughout. The car needed a replacement part and they fixed it before we picked it up. Patrick was sure to ask situation, friendly and professional throughout. The car needed a replacement part and they fixed it before we picked it up. Patrick was sure to ask how the car was doing and asked to contact him if there were any future problems with the car. The free lifetime power-train warranty is awesome, can't find that anywhere else. Thank you. More

We needed a new car however my husband and I kept putting it off due to the hatred of the dealer process. My sister recommended that we check out Prime Toyota and we are really happy we did. Not only was Ob it off due to the hatred of the dealer process. My sister recommended that we check out Prime Toyota and we are really happy we did. Not only was Obed friendly and fair he worked hard to get us the car we wanted at the price we wanted. The negotiations were comfortable and friendly. We got the car we wanted at the price we wanted and the experience could not have been better. We also felt our experience in the finance office was also professional and friendly. Pablo was not a typical back office salesman and did not pressure us to accept extras. We highly recommend Obed and Prime Toyota. More