Parkway Toyota of Boston

I first called Prime to set up an appointment. I spoke with Stephanie who was very plesant. My wife & I then went to Prime to look at the new Prius. We were welcomed at the door by the Sales Manager. His with Stephanie who was very plesant. My wife & I then went to Prime to look at the new Prius. We were welcomed at the door by the Sales Manager. His name was Tony & he immedietly set us up with Michael. There was no waiting & we had their full attention which I was very impressed by. Michael answered all our questions, went above & beyond to make sure we were being taken care of every step of the way. He made sure we knew as much as possible about the Prius before we took it out for a test drive. He took the time to answers all our questions as my wife & I were blurting out question after question. He made sure we knew everything about the cost of the Prius before we even started. Michael is a no BS kind of guy which is something that I really appreciated. He was real with us. It was like talking to a friend or family member. Our overall experience at Prime was Excellent. I have been looking for a car for a few months now & have been really turned off by some of the other dealerships that I've been to. The people at Prime are the friendliest. My wife & I had a very enjoyable & relaxing time there. We were not all stressed out like at some other places. Though I did not think I would be leaving Prime with a car I was sold by the customer service & the Prius itself. I think the price was very resonable considering the technology of the vehicle. Overall everything was excellent. My wife & I would like to thank Michael, Mike, Tony & Stephanie for making us feel so comfortable. Great Experience! Great New Car! Thank you Prime! More

Prime Toyota has succeeded in providing me the best dealership experience I've had to date. The staff was extremely knowledgeable and friendly, while still maintaining a high level of salesmanship with dealership experience I've had to date. The staff was extremely knowledgeable and friendly, while still maintaining a high level of salesmanship without the persistent pressure tactics that others dealerships employ. I received the lowest price quote and the best financing offer, with each step of the closing process reviewed in detail to ensure there were no gimmicks or hidden fees. I will certainly be buying my next Toyota from Prime. More

After having a less-than-great experience at another Toyota dealership, I had my guard up when visiting Prime. I was pleasantly surprised. Everyone I met there was friendly and welcoming. I never rea Toyota dealership, I had my guard up when visiting Prime. I was pleasantly surprised. Everyone I met there was friendly and welcoming. I never really felt any pressure to buy - I mean, they are in the business of selling cars, so they of course wanted me to buy their product, but they were never pushy. Even in the sales office: we worked with Murdoch and he gave us his opinions on some things but didn't really pressure us. I felt comfortable declining and accepting the options I wanted. Overall, a very goof experience. If you go to Prime, ask for Leo Batista - he was GREAT!! More

Overall, a very positive experience. We leased our last 2 Toyotas from a different dealer and decided to try Prime. We're very happy with the experience. Our sales rep was very helpful and not too pushy. 2 Toyotas from a different dealer and decided to try Prime. We're very happy with the experience. Our sales rep was very helpful and not too pushy. The car was delivered on time, and he went out of his way to find the color/model we needed. More

I had an extremely positive experience with Toyota Prime... Mostly thru Stan Dickle in Sales and also Pat Rose in Service should be mentioned. Stan coaxed me into buying a new 2009 Tacoma. It was j Prime... Mostly thru Stan Dickle in Sales and also Pat Rose in Service should be mentioned. Stan coaxed me into buying a new 2009 Tacoma. It was just too hard to walk away. It's pretty certain that I could have received a better price elsewhere. But not with Prime's extended warantee as Stan pointed out. He was friendly and developed a nice rapport. We test drove a 2007 and the new 2009. Stan could tell I wanted new. I was very pleased that Stan threw out the first target price. It's just so intimidating taking on this type of purchase. But the paperwork to make an offer is so easy at Prime. Stan coaxed me a few $'s higher than I would care to admit. But he deserved to sell a car. He was 20 ft. away when he greeted me as I stepped out of my old truck on to the dealer's property, yet he wasn't offensive or pushy. From his first hello, to the return of my old trudk, to the exit paperwork, to the first happy 1,000 miles... Everything has gone quite smoothly. I should mention Pat Rose in service. He is always friendly and informative. I'm fairly certain his report to management helped me get an offer from Toyota to surrender my 2001 Tacoma the Monday after my 2001 failed inspection on the prior Saturday. So overall I'm very grateful for a dreamlike experience. Stan Dickle did one heck of a job to sell me a new truck. More

Jewell, Mike, and Pablo provided excellent and friendly service. It helped that (1) I knew exactly what I wanted, and was capable of getting it, so didn't have to haggle; (2) that I was made an offer via service. It helped that (1) I knew exactly what I wanted, and was capable of getting it, so didn't have to haggle; (2) that I was made an offer via e-mail that I couldn't refuse, and that could not be matched by any other dealer in the area, making it necessary for me to only have to visit Prime; and (3) that a friend advised me before going to Prime NOT to buy a car from Boch Toyota because he felt "dirty" just from having been to their showroom & they were unfriendly on the phone even when they made the only reasonable counter-offer to Prime's. I look forward to continuing to bring my car to Prime. More

If you're looking to buy a Toyota, this is definately the place to go. I wanted to buy a Corrolla, and requested online quotes. Prime was the most prompt in responding and also had the best quote. I had orig place to go. I wanted to buy a Corrolla, and requested online quotes. Prime was the most prompt in responding and also had the best quote. I had originally wanted to buy a white corrolla, and Jason, (the sales manager) was very honest in telling me that white would not be available until July. He didn't play games like "Oh we have it, come down for a test drive...oops we sold it, but now that you're here..." I decided to go with the silver anyway. Felix, my salesman, was so friendly. He made the car buying experience truly enjoyable. No pressure, just help. Mike in finance patiently explained all the additional dealer options (extended warranty, etc.) that were available but did not make us feel obligated to buy them like a lot of car dealers do. More

Mr. Rodriguez took a great amount of time to show us various models of Toyotas so that we would be able to evaluate the differences and how they would suit our needs. After our initial visit on 3/25/09, various models of Toyotas so that we would be able to evaluate the differences and how they would suit our needs. After our initial visit on 3/25/09, he quickly responded to our phone calls and emails with followup questions about the cars that we had seen. Once we were positive about the car model that we wanted, he tried to find the model and color that we liked the most. Once the deal was closed, he spent an extraordinary amount of time on 6/1/09 to explain the use of the car and its various features. During that session he exhibited admirable patience if we did fully understand some aspect of the car and and its characteristics. Summarily, we found him him to be wonderfully accomodating, and would, without any doubt or reservation, recommend to our friends and family to buy a car through Mr. Rodriguez. Thank you, Carolyn and George Moran More

Made me an awesome deal that I just couldn't refuse. The sales person was very approachable and not uncomfortable to deal with. Did not administer the typical pressure that is asscociated with sales people. sales person was very approachable and not uncomfortable to deal with. Did not administer the typical pressure that is asscociated with sales people. Loved the promotion of spin the wheel, landed on the top prize. More