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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,347 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,347 reviews

December 23, 2009

Exceptional and Outstanding service at the Prime Toyota by prime team, especially JEAN PREVAL, who definitely made this visit second to none. He gave his personal touch to the follow up over the phone a More

by rajaahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEAN PREVAL
December 19, 2009

My experience with prime toyota and Amit Shakya was terrific both over the phone and while in the dealership. I talked with many other dealerships that gave me the run around about my trade and what th More

by kc72hockey
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amit Shakya
December 09, 2009

The staff @ Prime Toyota go out of their way to make the experience as easy as possible and there was no pressure to buy anything from none of the employees. I would not hesitate to refer all my friends and More

by andree
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Recommend Dealer
Yes
Employees Worked With
Edwardo Vivas
December 09, 2009

Customer Service, Quality of work, Friendliness, are the basic common factors of bussiness. Which i haven't had a lack of at the time of my visits. Overall Experience, i wouldn't want to rate anythi More

by FJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Gonzalez, Jason Rahill, Pablo Alvares
December 06, 2009

My husband and I had been very pleased with our 2002 Toyota Camry LE, but were thinking of trading it in for a new model. Our minds were made up after I had a car accident in October and the car was de More

by nancyghantous
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emile Salem
December 04, 2009

Both Prime Toyota and Eduardo Vivas Gonzalez made the whole car buying experience very easy. They were friendly and knowledgeable without being pushy. I got a very fair price and they were able to get More

by mwleslie
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Eduardo Vivas Gonzalez
December 04, 2009

The dealership provided a welcoming experience and was able to meet my specific requests in a timely and respectful manner. Edwardo was very attentive and willing to go above and beyond to meet my expect More

by fonttrain
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Edwardo Vivas
December 02, 2009

My experience was great! From the prompt and thorough answers to my intial e-mails,to the afternoon I picked up my new car. I met with Doug Quintana at the dealership. He was calm, professional and had m More

by pjhwagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
December 02, 2009

Toyota made me a great offer to turn in my 07 RAV4 early for a newer model, with almost no money down and I kept the same monthly payment. All worked out well. We worked with EMile Salem and he made us feel More

by Katiebcs
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emile Salem
December 02, 2009

Doug and Mike were both very helpful and attentive in helping me take home my Toyota Tundra the day before Thanksgiving. Doug was very courteous and knowledgeable during the test drive and helped answer More

by jflis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana and Michael Burke
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