Back

Parkway Toyota of Boston

West Roxbury, MA

4.8
1,347 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
Contact Dealership

1605 VFW Pkwy

West Roxbury, MA

02132

Directions

By Type

Showing 1,347 reviews

February 16, 2010

I had a very good experience at Prime Toyota. After visiting 5 other dealerships I can easily say that the folks at Prime were the best to deal with. Felix Rodriguez and Mike Burke were very profession More

by mshaffer
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez & Mike Burke
February 04, 2010

BEST Car shopping experience of my life. No Pressure, straightforward, direct, understanding. These guys are THE PREMIER dealers for 1 reason. They take care of you from beginning to end. Especially Feli More

by EricJamesM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez, Mike Burke
February 03, 2010

Felix Rodriguez, my used car dealer, was very kind, and I wss satisfied by his quick responce on my demands. .................................................................................................. More

by dscha1138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
February 02, 2010

Patrick was very professional and respectful. I first went to Boston Scion at Commonwealth Ave. and the salesman there was arrogant to me when we discussed pricing. 2 Opposite experiences from one deale More

by NewWillow2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
February 01, 2010

This dealership does an excellent job answering customer questions. Our sales person adapted graciously to our desire to negotiate on price. And the sales manager he brought in negotiated fairly, causing us More

by dwinikates
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emile Salem, Tony Roberts
January 30, 2010

I live in Connecticut and shopped several dealershipships I live in Connecticut and shopped several dealershipships on the internet. I stumbled across Prime Toyota when I googled the vehicle I wanted and g More

by maryfrei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Lesser, Pablo Tavarez
January 29, 2010

I thought Eduardo was great. He was attentive but not overbearing. It was a pleasure doing business with him and I would buy from him again. I deal with Pablo (I apologize, but I cannot recall his last More

by dannyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Vivas; Pablo ??
January 29, 2010

I came into the dealership the morning after the big recall of many of the Toyota cars. I had done some research on the car that I was interested in so I was not just there to look around. I asked to se More

by arlynegrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Dickie & Michael Burke
January 27, 2010

Eduard was very professional, polite and helpful. He determined our needs and found the car that matched them. He let us make up our minds and did not push us to choose a vehicle that we did not want o More

by zoltan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Vivas Gonzalez
January 17, 2010

Emile was very helpful in finding the car we were looking for, at a price we were willing to pay. As we are newcomers to America, he was very informant about the whole procedure and explained everything very More

by birthdaycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emile Salem
...
122
...