Parkway Toyota of Boston

Mr. Eduardo Vivas is a truly outstanding and diligent sales person. He did an excellent job by clearly describing the different purchasing or leasing options we had. Importantly, we felt he was honest an sales person. He did an excellent job by clearly describing the different purchasing or leasing options we had. Importantly, we felt he was honest and straightforward during the whole process. Although we can communicate fluently in English, it was also nice that Eduardo spoke Spanish, making us feel even more in a familiar environment. We also felt that we were offered a fair trade-in price for our used vehicle, and the appraisal process and criteria were transparently and clearly explained to us. We would also like to highlight that Mr. Tavarez was very reassuring and helpful during the financial paperwork. Finally, Eduardo as well as the other employees we dealt with were very clear in pointing out that we could come anytime to Prime Toyota should we had any problems or questions about our purchase, easing in that way any apprehensions or concerns we might have had. In summary, we are very happy with our experience purchasing our new car at Prime Toyota. It is very nice to see that we can still count on professional and *personalized* service like the one you and Mr. Vivas offer to your costumers. It was very important to us to feel treated not just as customers, but also as persons about to make an important decision. More

We just bought a 2010 Toyota Highlander from Mr. Felix We just bought a 2010 Toyota Highlander from Mr. Felix Rodriguez at Prime Toyota. He did an excellent job helping us decide what features are import We just bought a 2010 Toyota Highlander from Mr. Felix Rodriguez at Prime Toyota. He did an excellent job helping us decide what features are important and also gave us a great deal! Overall we were very pleased with the purchase. We will definitely recommend Prime Toyota, especially Mr. Felix, to our friends. More

Eduardo Vivas Gonzalez is an exceptional saleman. From the moment I step into the dealership. He introduced himself right away. He was very courteous and informative. I explained what I wanted. He wasted the moment I step into the dealership. He introduced himself right away. He was very courteous and informative. I explained what I wanted. He wasted no time and proceeded to accomodate with what I wanted to see. At the time I wasn't ready to purchase. He informed me that it is ok if I am not ready to purchase there are many other options. He went above and beyond what was expected. He listened. He contacted me when he said he would. He went over every thing in great detail. This led me to the decision to lease a car. I felt this was the ideal thing to do at the time. Eduardo left no stones unturned. He reasurred me that whatever he did not know, he would find someone who does. He made certain I received exactly what I wanted. I feel very pleased with my purchase. I will definitely refer others to Prime toyota in West Roxbury because of the exceptional service I received from Eduardo Vivas Gonzalez. More

Prime Toyota was the first dealership I started looking for my new Tundra. I Was greeted by Douglas Quintana, who i told I would not be buying a truck for two weeks. I felt Douglas kept the whole deal low for my new Tundra. I Was greeted by Douglas Quintana, who i told I would not be buying a truck for two weeks. I felt Douglas kept the whole deal low Pressure, after having been to several other dealerships. Douglas is a true gentleman, who was extremely helpful through out the whole deal. I will be recommending Douglas in the future. Eric LaBorne More

my husband and i and our three week old daughter went into prime with the idea of just test driving we walked out with a 2010 toyota camry xle! the service we experienced was above all professional and into prime with the idea of just test driving we walked out with a 2010 toyota camry xle! the service we experienced was above all professional and most of all comfortable! the no preasure sales tactic was great and the frindliness of every person at the dealership was terrific! i would totally reccomend mike bongazone to all my friends and relatives! he is awesome! by the way mike i will let u know if we need a minivan in the future! lol!!!!! More

Felix saved a sale by his professional Salesmanship and Customer Service. My wife and I have been doing business with Clair prior to Prime since 1984. We now have purchased three vehicles from Prime. Alth Customer Service. My wife and I have been doing business with Clair prior to Prime since 1984. We now have purchased three vehicles from Prime. Although this experience sarted out poorly Felix and Tony worked to over come that poor experience. Bill Bingham More

As I was driving by the dealership, I noticed a black Toyota Highlander that caught my attention. I pulled into the dealership and looked inside the vehicle and knew that it was what I wanted. After me Toyota Highlander that caught my attention. I pulled into the dealership and looked inside the vehicle and knew that it was what I wanted. After meeting with Mr. Eduardo Vivas-Gonzalez, I wanted the vehicle even more. Mr. Vivas-Gonzalez was very professional and courteous. I gave the ratings because the entire car buying experience which I thought would be difficult was made easier by the staff at Prime. I said the price was "ok" because I thought that given the number of miles on the vehicle, it should of been lower than the $15499. The overall experience was great and I would recommend it to my friends and family. More

We bought a new car from Felix last year and were very happy with him. Whenever we have questions and concerns we called him or went to talk to him like old friends. We all like him and trust him. We al happy with him. Whenever we have questions and concerns we called him or went to talk to him like old friends. We all like him and trust him. We also bought an used car from him last year. It was also a very pleasant experience. We will continue to a loyal customer to Toyota and will more customers to it in the near future. Wan and Nancy More

I have purchased many vehicles since the time I started driving through various manufacturers and dealerships. Prime Toyota-Sion is a world class operation. The sales consultant (Felix) has the knowledge driving through various manufacturers and dealerships. Prime Toyota-Sion is a world class operation. The sales consultant (Felix) has the knowledge to continue making Prime the dealership it is. I had no idea that they existed unitl I did the search for my new truck. I will send people I know to do business at Prime new or used. George Lukin More