Parkway Toyota of Boston
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Overall, I had a very good experience dealing with Mr. Vivas. he was friendly, honest and very helpful. He helped me get the car I was looking for at a reasonable price (I am leasing) and helped me negoti Vivas. he was friendly, honest and very helpful. He helped me get the car I was looking for at a reasonable price (I am leasing) and helped me negotiate the trade of my old car. He thoroughly explained the features of the new car, and had everything ready the day of pick up. I am very satisfied with the service at Prime. More
This dealership was amazing. The best I have ever dealt with. My boss referred me to them and I know refer everyone I know as well. Patrick was such a great help he was clear and to the point. He spent a g with. My boss referred me to them and I know refer everyone I know as well. Patrick was such a great help he was clear and to the point. He spent a great deal of time with us listening and talking, finding out which car would best fit our lifestyle. We left that night with a new Toyota and are so pleased with our purchase we look forward to our future purchases and work with these fine gentlemen. Thank you so much Prime for being such a great help and kind, honest, caring team. More
MR. Douglas Quintan was extremely professional while being friendly and understanding. I command him for his excellent customer service skills and willingness to make things work for both the company an being friendly and understanding. I command him for his excellent customer service skills and willingness to make things work for both the company and the client. With confidence, I will recommend Mr. Quintan to all of my relatives and friends seeking to replace their cars. More
Felix was a very pleasant gentleman to deal with. I discussed the type of vehicle and features I was looking for and he came up with the perfect package. He was very available for a test drive and to a discussed the type of vehicle and features I was looking for and he came up with the perfect package. He was very available for a test drive and to answer any questions that I had. He has excellent product knowledge. He explained all the car's features and demonstrated every function of the vehicle. It is very unusual for a car salesman to be so thorough and caring, he even called me the day after I purchased the car to check if everything was O.K. Felix is a unique individual and I look forward to my next purchase with him. More
We viewed a 2007 Toyota FJ Cruiser online and called the dealership to set up a time to view the car. Andrew promptly followed up with us so that he would be ready to greet us when we visited. Today, just dealership to set up a time to view the car. Andrew promptly followed up with us so that he would be ready to greet us when we visited. Today, just a week later, I drove away with my new FJ! Andrew was wonderful to work with as were the Sales Manager, Tony Roberts, and the Business Manager, Mike Burke, who handled our financing paperwork. If we continue to receive the fine customer service we have experienced thus far, we would certainly not hesitate to purchase from Andrew at this dealership again. More
I came to Prime Toyota to buy a new vehicle. My brother, who already purchase two Toyotas from Prime Toyota, specifically from Douglas Quintana, directed me to purchase a Highlander from Douglas. My brothe who already purchase two Toyotas from Prime Toyota, specifically from Douglas Quintana, directed me to purchase a Highlander from Douglas. My brother enjoyed doing business with Douglas. I, too, also enjoyed my experience in purchasing a new Toyota from Douglas. Specifically, he made the purchase a very comfortable experience (no high pressure sales tactics), and spent extra effort in making sure that the Highlander was the right vehicle before getting into the details of the purchase. He was very knowledgable about the Highlander as well. I would recommend anyone who plans on buying a new Toyota from Douglas, as he made the whole purchase experience pleasant. More
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I would like to say that Felix, was very friendly from the beginning of our visit to Prime. He welcomed us with open arms and he answered all our questions and concerns. With his help I was able to find t the beginning of our visit to Prime. He welcomed us with open arms and he answered all our questions and concerns. With his help I was able to find the perfect car for my son. Not only was Felix very helpful but everyone in Prime was welcoming and all open to help. When I picked up the car, Felix answered every question I had and explained everything about the car, paper work, and even came to show me inside the car. It was a great experience to shop at Prime and I will like to do business with Prime again. More
John approached us soon after we entered the dealership, unlike other salespeople from other dealerships that didn't even seem to notice us. He was friendly, helpful and informative. We went in with the i unlike other salespeople from other dealerships that didn't even seem to notice us. He was friendly, helpful and informative. We went in with the intentions of just looking at an Avalon, and ended up buying one and driving it home that same day. John is a very personable young man and I would recommend him to family and friends if they were interested in purchasing a vehicle. We have known Mac MacRae for 15 years. He was our finance man when we bought our 1st Avalon, as well as 4 other vehicles when Prime was known as Clair. We were very satisfied with Mac services, as well as Johns. Both made our buying experience a very smooth one. More
Patrick was very helpful and went absolutely above and beyond to help us buy a car. We actually bought 2 cars from him within two months of each other due to his honesty and dependable ways. He is truely beyond to help us buy a car. We actually bought 2 cars from him within two months of each other due to his honesty and dependable ways. He is truely an asset to Prime Toyota. My fiance and I have also referred to Patick. Two of our referrals have also bought cars due to his demeanor and professionalism. And will continue to refer to him. We can't thank him enough. We LOVE our vehicles and will be back...give us a few years! Catherine Greer and Ilan Amar More