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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,358 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,358 reviews

July 27, 2010

Im a well pleased customer and would be happy to recommend others to check-out this dealership because I came during the "Slash" price weekend and it was exciting and joyful to me and my daughter, w More

by Ronnie39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Robidoux
July 19, 2010

Horrible experience... stay away from this dealership... Dealership showroom was filthy, salesperson was rude and unattentive and kept me waiting for over 20 minutes trying to find the keys on a vehicle t More

by ecurry
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Sales and a GM (not sure name)
Jul 30, 2010 -

Parkway Toyota of Boston responded

Dear Eric, We are committed to being honest and transparent. I am truly sorry that your experience was less than what you expected. Russ Ward General Manager Prime Toyota

July 15, 2010

This is our third camary from this location,so you people there are doing something right to keep us coming back. We had the pleasure of working with Jean Preval this time. He was everything you possibly nee More

by john k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
July 14, 2010

I think he was very professional, honest and kind. He I think he was very professional, honest and kind. He was a good listener. He explained very well and made us very comfortable. I really enjoyed ta More

by clothojhj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodrigue
July 13, 2010

The new car I bought was initially through Internet from Carperks. Chan and Jason immediately emailed and called me with good quote. In addition to the quote of Toyota Camry Hybrid 2011, Chan was kind enoug More

by houzexu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval, Channara Buth, Jason Rahill
July 10, 2010

We had to wait a pretty long time for the minivan we were looking for. It seems Toyota was not informing the dealer about the exact arrival of the shipment which was pretty frustrating. Felix was our sal More

by Guru Prasad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodrigu
July 09, 2010

Felix is always very friendly and straight forward in his dealings with us. We bought a Prius from him in December 2008 and he was very pleasant to deal with so we came back this past month to buy a Corolla. More

by dtabachnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
July 01, 2010

He was a good salesman. His polite and funny traits made him able to sell us the car. He worked with us for 3-5 hours and stayed late in order to close the deal. Special thanks to Pablo as well for helping More

by jmzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
June 29, 2010

The customer service was superb and I felt that the extra time and attention that was givven to my family was exceptional. I plan on making all of my future purchases with this dealership. We appreciate all More

by jfishman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez and Tony Roberts
June 28, 2010

I was referred to Prime Toyota through a friend who had recently purchased a car at the dealership and had a good experience there. I am happy to report that after my experience working with Felix and Mac, More

by dogles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix R. Rodriguez, Murdock M. MacRae
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