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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,347 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,347 reviews

June 13, 2010

Overall, I had a very good experience dealing with Mr. Vivas. he was friendly, honest and very helpful. He helped me get the car I was looking for at a reasonable price (I am leasing) and helped me negoti More

by Silvia Golijov
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Vivas
June 08, 2010

This dealership was amazing. The best I have ever dealt with. My boss referred me to them and I know refer everyone I know as well. Patrick was such a great help he was clear and to the point. He spent a g More

by alitchfield
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Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
June 03, 2010

MR. Douglas Quintan was extremely professional while being friendly and understanding. I command him for his excellent customer service skills and willingness to make things work for both the company an More

by Tatoune50
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Recommend Dealer
Yes
Employees Worked With
Douglas Quintan;
June 03, 2010

Felix was a very pleasant gentleman to deal with. I discussed the type of vehicle and features I was looking for and he came up with the perfect package. He was very available for a test drive and to a More

by lentappan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
June 03, 2010

We viewed a 2007 Toyota FJ Cruiser online and called the dealership to set up a time to view the car. Andrew promptly followed up with us so that he would be ready to greet us when we visited. Today, just More

by millerjoan
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Recommend Dealer
Yes
Employees Worked With
Andrew Fenno, Tony Roberts, Mike Burke
June 03, 2010

I came to Prime Toyota to buy a new vehicle. My brother, who already purchase two Toyotas from Prime Toyota, specifically from Douglas Quintana, directed me to purchase a Highlander from Douglas. My brothe More

by Daniel Wong
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Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
June 02, 2010

everithing was perfect.everithing was perfect.everithing was perfect.everithing was perfect.everithing was perfect.everithing was perfect.everithing was perfect.everithing was perfect.everithing was perfect More

by dllorent
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Recommend Dealer
Yes
Employees Worked With
Patrick
May 30, 2010

I would like to say that Felix, was very friendly from the beginning of our visit to Prime. He welcomed us with open arms and he answered all our questions and concerns. With his help I was able to find t More

by babidwarf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
May 28, 2010

John approached us soon after we entered the dealership, unlike other salespeople from other dealerships that didn't even seem to notice us. He was friendly, helpful and informative. We went in with the i More

by nonnieb
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Recommend Dealer
Yes
Employees Worked With
John MacFarland, Murdock MacRae
May 25, 2010

Patrick was very helpful and went absolutely above and beyond to help us buy a car. We actually bought 2 cars from him within two months of each other due to his honesty and dependable ways. He is truely More

by ckgreer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
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