
Parkway Toyota of Boston
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Mr Felix was extremely courteous when communicating with us! always with a genuine smile on his face. It was really a pleasant experience buying a car which is not usually the case. We also bought the first us! always with a genuine smile on his face. It was really a pleasant experience buying a car which is not usually the case. We also bought the first car he showed us which means that Mr Felix could read us like a book in terms of tastes. We consider Mr Felix an excellent salesman! Hopefully we will make future purchases with his aid... Sicerely Irene Chavez More
This is one of the most professional dealerships I have ever been to. I compared prices of the car I wanted and found it at Prime Toyota. I sent an email and got an immediate response. Sambo Sorm was my sa ever been to. I compared prices of the car I wanted and found it at Prime Toyota. I sent an email and got an immediate response. Sambo Sorm was my salesman and he was very nice to work with. I did not sit at a table for 2 hours while we negotiated the price. It was done quickly and professionally. A few VERY minor things were needed on the car and that was dealt with right away. Prime Toyota has a very friendly atmosphere and I was very comfortable doing business with them. More
Although my salesman and sales mgr were friendly enough (their suppose to be) I doubt I would ever set foot inside Prime again for sales or even service for that matter! If you like the "I remember" ga (their suppose to be) I doubt I would ever set foot inside Prime again for sales or even service for that matter! If you like the "I remember" game and being insulted with lowball trade offers, barely any money off of their selling vehicles etc, then Prime is your place to go to purchase a vehicle! I had to sit through my salesman telling me that he "remembered" me telling him how much I paid for my current vehicle and how he "remembered" how much I told him my payments were etc, then I had to remind him that I never gave him any of those figures, ever! Why play games? They act as though they are the only Toyota dealer in New England, and we all know they aren't! My sales guy continues on about how popular this type of vehicle is, that there selling like hotcakes, blah, blah, blah. Well, about eight (8) weeks or so later, that same exact vehicle is still on their lot, so much for selling like hotcakes huh? Anyways, I went someplace else, was offered $6,000 more for my trade and a better selling price for the same, but better equipped vehicle. I've yet to sign the P&S, but for these figures, I will do so soon. It definately pays not to be in a rush and to shop around first. More
I'd also like to let you know that our Sales Consultant, Eduardo Vivas Gonzalez, gave us an outstanding car-leasing experience yesterday with Prime. He was knowledgeable and professional and really helped Eduardo Vivas Gonzalez, gave us an outstanding car-leasing experience yesterday with Prime. He was knowledgeable and professional and really helped me get the car I wanted. Car negotiations aren't usually a pleasant experience for me, but my husband and I appreciated working with such a skilled member of your staff. This is our second lease with Prime, and we will definitely work with you and Eduardo in the future. More
I would recommend Prime Toyota to anyone in the market for a vehicle. The staff was very friendly and helpful with all of my needs. Felix and Tim were very accommodating when it came to getting me in th for a vehicle. The staff was very friendly and helpful with all of my needs. Felix and Tim were very accommodating when it came to getting me in the vehicle I wanted in a comfortable price range. Felix was very friendly throughout the purchasing process and was knowledgeable about the vehicle I purchased. Felix continues to be of assistance by answering all of my follow-up questions. The location of Prime Toyota is convenient and the staff there makes the vehicle purchasing process smooth, easy, and stress free from beginning to finish. More
My experience with prime Toyota was positive. The sales associate and manager were friendly. They honored what they told. I ended up buying 2010 Corolla LE for 0% Finance. The sales associate (Felix) is ve associate and manager were friendly. They honored what they told. I ended up buying 2010 Corolla LE for 0% Finance. The sales associate (Felix) is very knowledgeable about the vehicle and he also explains the functions of each button. I was referred by my friend to Prime Toyota, Even after not receiving any referral benefit I would definitely recommend PRIME TOYOTA. Before he referred to Prime, I went I... Toyota which is very rude and hides everything. I... added extra amount and different Interest rate after gettin perfect credit score(They showed 5.6% instead of 0% and told me that it is mandatory to disclose 5.6% in MA State) after making deal and paying advance also, then I cancelled my deal with I..., they took 2 days to refund my advance. More
my experience with prime toyota was very positive. the sales associate (felix rodriguez) who worked with me was very friendly, very helpful in helping me find the best vehicle for my needs, very knowledga sales associate (felix rodriguez) who worked with me was very friendly, very helpful in helping me find the best vehicle for my needs, very knowledgable about the vehicles, and was not in the least pushy or impatient - even after i'd been there for hours test-driving various vehicles on a freezing day. i ended up buying a 2011 V6 RAV4, and i love it . . . definitely recommend this dealership, this vehicle (great in snow and on boston's nice, smooth streets) - and this sales associate (felix) in particular. More
I came to Prime Toyota after having an absolute nightmare of a visit to Boch Toyota. Where I might add I will never recommend to a sole. My experience at Prime was both courteous and pleasant. Yours sales of a visit to Boch Toyota. Where I might add I will never recommend to a sole. My experience at Prime was both courteous and pleasant. Yours sales staff are welcoming and knowledgeable with very nice personalities and concern for the customer as both a perspective buyer and a fellow human being. The car that I ultimately purchased is wonderful and suits my needs perfectly. Thank you for not fitting the typical stereotype of car salesmen. Your warm and welcoming environment was well noted and will be shared with many friends, family and co-workers. More
I was looking to buy a new Toyota Camry 2011 LE and this made me go to Prime Dealership at W.Roxbury in MA. They have dealt with me in a courteous way and gave me a good price on the 2011 Camry LE. I honore made me go to Prime Dealership at W.Roxbury in MA. They have dealt with me in a courteous way and gave me a good price on the 2011 Camry LE. I honored their deal and bought the car from them.They made the whole experience a good one since it was the first time I ever bought a car.The customer service etc was all good. I would also like to report a problem to the Manager of the Prime Dealership , and this is regarding the car and not about the dealership. I have been observing that when I slowly apply brakes on my new Camry , the car accelerates instead of slowing down. The RPM of the engine also goes up on SLOW application of brakes. I have been driving this CAMRY for more than a month now and I am afraid I see this on SLOW application of the brakes. This issue comes up in a very very inconsistent way and this made me drive it more and more to test it. And I can confirm based on my driving that ,2011 CAMRY that I have doesn't slow down when brakes are applied but it freely cruises forward. After a point of time , the instinct comes up and I press on the brakes more firmly and the car stops. This has been something that has been bothering me a lot. I would appreciate if some one talks to me regarding this and looks into this problem ASAP. You have my details with you and I have also left Voice Messages to Sambo as well as Russ Ward the Manager. I hope they respond to me and continue to make me believe that Prime not only offers good deals with car's it really values the customers after they have bought their cars. More
We have had our new hybrid for two months now. It drives well we love it. Our experience with our Prime Dealer was great. He help us to understand the workings of the car and explained numerous features to well we love it. Our experience with our Prime Dealer was great. He help us to understand the workings of the car and explained numerous features to us. We think that Felix did a very good job and he is willing to answer any questions we may have in the future. More