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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,358 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,358 reviews

March 08, 2011

Felix is an excellent dealer. We bought a 2008 Tundra at Prime from Felix a few years ago and traded it in last Saturday for the new Prius. He always listens towhat we want , recommends the exact vehicle to More

by vmelendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez, Mac McRae
March 06, 2011

Excellent customer service. This is the second time I purchase a vehicle from Felix Rodriguez at Prime Toyota West Roxbury. He really got me a good deal. Felix provided superb customer service and I will More

by dwserr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
March 03, 2011

Patrick Chahwan and Murdock McCrae are great! It was the second time I visited Prime Toyota for buying a car, and both times I am completely satisfied with the results and services they provided. Tell the t More

by skeryanjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan, Murdock McCrae
March 02, 2011

Patrick is a great sales person. He was very patient and polite while explaining everything about the car I was interested in. I enjoyed the entire purchase experience at prime toyota thanks to Patrick who More

by albiona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
March 01, 2011

Estoy muy agradecida y muy contenta con el servicio que me dieron, me trataron muy bien, su trabajo es de calidad y me gustó sus precios. Debido a la experiencia que viví, vale la pena recomendar a otras p More

by Keyliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
February 28, 2011

Shane and Jason made my first experience buying from Prime a positive event. I knew what I wanted and had done my homework as most consumers do before making a significant purchase. They were professi More

by marlaL
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Murphy, Jason Rahill
February 26, 2011

I needed to buy a van quickly and everyone there really pulled together to make it happen. since I was buying it sight unseen from a distance I was calling with a ton of questions and they were quick to ge More

by karinlouise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Douglas, Leslie, and Mike
February 25, 2011

I found the staff to be very courteous and knowledgeable. The dealership had a great selection of vehicles on their lot and told me if they did not have exactly what I wanted that they would get it for me. More

by brichardson84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
February 24, 2011

We had a wonderful experience with Prime Toyota and couldn't be happier! We would recommend this dealership to anyone! Everyone at Prime Toyota was very friendly and helpful. Their service was amazing! More

by JChenette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rahill & Michael Burke & Emile Salem
February 23, 2011

I recently purchased a Toyota Corolla. From Prime and it I recently purchased a Toyota Corolla. From Prime and it was an excellent experience. We were treated as if they were helping someone from there fam More

by barbiem824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emile Salem
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