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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,358 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,358 reviews

March 26, 2011

I visited four different Toyota dealers in the process of buying a RAV4. I bought my car at Prime because they could deliver the model I wanted, equipped as I wanted, in the color I wanted, for the best pric More

by peterduggan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obed
March 24, 2011

Jose was very friendly and made me feel very comfortable buying a car. He is a happy go lucky person willing to do what it takes to make you happy with your purchase. The facility was clean and organized. I More

by soto007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Freitas
March 24, 2011

Everyone was friendly, well-informed, and very helpful. There was good light and air flow in the dealership building. I was formerly a customer of Clair Toyota and had a good experience with the 2005 Ma More

by mdeanhj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
emile salem
March 15, 2011

Shane Murphy is very friendly, professional, and qualified saleperson. He gave me all of the information that I needed. According to my requisition, he gave some good suggestions, compare with dif More

by tjing608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Murphy
March 15, 2011

Felix Rodriguez was wonderful, no hard sell. Just as nice and efficient as can be. He was very articulate and explained the cars to me. I also spoke to Joe Walsh in the repair department as always he More

by edwardpowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez, Joe Walsh, MacMacCue
March 14, 2011

Felix was amazing to deal with. I have been looking for a new car for months and it was a seamless transition. I feel that in comparison to other Toyota dealers, Felix did a great job in answering my ques More

by depinacb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
March 14, 2011

I purchased my second vehicle in three years from Prime Toyota Scion two days ago. I worked with salesman Felix Rodriguez for the first time and Mac Macrae for the second time. My best memory of my first More

by pmascis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez, Mac Macrae
March 12, 2011

It is always a pleasure coming to this dealership for a new car or service. On this occasion, I came to buy a new car. Felix had all the information for me readily available. He is very informed on the veh More

by rushafx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez, Mac MacRae
March 10, 2011

the customer service was great everything was explained great service. my sales person had everthing completed in a timely manner. i would definately recomend this dealership to friends and family. tim my More

by mikeindaclub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
felix rodriguez
March 09, 2011

We decided to go car shopping a half hour before all the dealers closed. Not a great idea, but when we first walked in the door, we were greeted and made welcome. We asked for Patrick because he was recom More

by Wendylorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan and Mac in financing
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