Parkway Toyota of Boston

Jean is very knowledgeable, friendly, and a pleasure to work with. Purchasing my new car was a straightforward and stress free process. He took time to explain the basic features of my new Prius, set up my work with. Purchasing my new car was a straightforward and stress free process. He took time to explain the basic features of my new Prius, set up my Apple Play, and even delivered it to my home. In short, Jean is a real professional and I will gladly refer family and friends to him should they need a new auto. More

We went in a few days before Christmas and were greeted by David Demosthene. He was professional, informative and most importantly listened to what I was looking for and what was important to me before mak by David Demosthene. He was professional, informative and most importantly listened to what I was looking for and what was important to me before making any recommendations. We left the first time without a car because we wanted to take a look at a car in a different dealership but after a disappointing experience returned to see David and negotiated a brand new car that had just arrived that same day. Picked it up after Christmas due to the holidays and David went above and beyond with the bow as it’s a gift to myself. He also took the time to give me a tour of the vehicle and all its buttons and features. I can’t recommend David enough to anyone looking to buy a Toyota and Toyota Parkway for service. I was also pleased with the service received from Raulph in finance who made the process nice and easy. More

We experienced courteous, friendly, efficient, knowledgeable and professional service from Yaro at Parkway Toyota of Boston. knowledgeable and professional service from Yaro at Parkway Toyota of Boston. More

Drove 40 min was awesome Charles wiseman was awesome , should be a manager for sure great person cared and understood the assignment .mike in finance awesome Love parkway thank you so much again should be a manager for sure great person cared and understood the assignment .mike in finance awesome Love parkway thank you so much again More

I typically don’t write product review, but would like to share my purchase experience this time. Overall, it is very satisfying to buy a new Toyota Sienna from Parkway. Particularly, my sale agent, Charles share my purchase experience this time. Overall, it is very satisfying to buy a new Toyota Sienna from Parkway. Particularly, my sale agent, Charles W. did a great job to take care my purchase. I have been waiting for more than 1.5 years for getting a Sienna from another dealer, but they seems can’t get enough allocations, so I contact Parkway and got an allocation within a couple of months. During this process, Charles is very helpful and professional. Under current seller market situation, it becomes rare that a salesperson would spend time introducing car and its features…Charles did a great job for that in our initial conversation. And, he kept me updated until my Sienna is allocated. Then, he helped me to customize the port installed accessories timely without putting pressure on customers to buy more. I asked his recommendations and he explained if it is worth to have. After my Sienna arrived, we closed the deal as it was agreed. No additional fees and surprising charges from the sale side, which makes my purchase experience very pleasant. He got my car registered and was kind to plan to deliver it to my house. Through I picked it up, I do want to thank his offer and kindness. After I got my car in hand, I had a few questions and texted him, he was always responsive and willing to help. Particularly, somehow my home link cannot be connected with my garage door, and he offered to stop by to help. Overall, Charles is very good and I have already recommended him to my friends. Additionally, I also want to thank the client manager Sue and sale manager Thomas for their initial help to set the deal, which let me get a new Sienna 2024 at MSRP. Again, I highly recommend Parkway Toyota and sale agent Charles W. for any potential buyers. More

They agreed on an OTD price for my vehicle over email. I accepted the offer. They called to confirm the offer and we arranged a pickup time. Ten minutes later they backed out of their confirmed offer via I accepted the offer. They called to confirm the offer and we arranged a pickup time. Ten minutes later they backed out of their confirmed offer via text message. Dishonest business practices. More

After buying 2 cars from Charles in 6 months. My wife was in a accident and the Rav 4 was totaled. After I reached out to him and explained what happened. Charles again went above and beyond. We My wife was in a accident and the Rav 4 was totaled. After I reached out to him and explained what happened. Charles again went above and beyond. We even upgraded the wife's vehicle to a hybrid. I know it's hard these days to find a honest dealer and sales rep. But Parkway Toyota and Charles is a must. I drive an hour just because how well they treat my family. I highly recommend Charles. Now we got 3 vehicles from Charles in 9 months that's all the proof anyone needs. It's people like Charles that change my mind about buying a car. More

Great experience with Yaro! I highly recommend going to him for your new car purchase. I highly recommend going to him for your new car purchase. More

Yaro helped me find the perfect car. I recommend this dealership for friends and family. I recommend this dealership for friends and family. More

Came in for service and Yaro had helped my sister in financing a car. Once I saw him I knew he would be the person that would help me and take care of my needs in budget. He took care of everything and financing a car. Once I saw him I knew he would be the person that would help me and take care of my needs in budget. He took care of everything and made me feel comfortable with the decision of moving on to a new lease. Thank You Yaro! More