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Parkway Toyota of Boston
West Roxbury, MA
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
January 18, 2024
Yaro and Tomas totally rocked giving me service beyond my expectations. No better dealership than Parkway Toyota!! expectations. No better dealership than Parkway Toyota!! More
by John
January 16, 2024
This team of of service providers is fantastic. John was my initial service advisor and he made the experience very easy and kept in contact with me the whole time my car was being serviced. He gre John was my initial service advisor and he made the experience very easy and kept in contact with me the whole time my car was being serviced. He greeted me with a smile every time I was in and never once made me feel like I was a bother. Thanks John! More
by amy.rogo
January 12, 2024
David Demosthene was suggested to me by my former salesperson Helio Monteroso who is no longer selling cars but is a manager. David made the process of obtaining a new lease efficient and smooth. He salesperson Helio Monteroso who is no longer selling cars but is a manager. David made the process of obtaining a new lease efficient and smooth. He is pleasant and humorous. The atmosphere at Parkway was relaxed. David D. did what he could to get me a reasonable price. I'm now in a hybrid for the first time. More
by jpgina53
January 11, 2024
The experience you recieve at Parkway Boston can be summed up into three words - simple, comfortable and informative. James, the General Manager, was a joy to work with throughout the process. Yaro, my summed up into three words - simple, comfortable and informative. James, the General Manager, was a joy to work with throughout the process. Yaro, my Sales Rep, was beyond excellent: walking me through the lease process, assisting with trim level options and even helping to set up my phone/carplay upon picking up my new vehicle. His personability and demeanor made this process enjoyable and seamless from start to finish. More
by bhuber5
January 09, 2024
Yaro is very pleasant to buy your car from. He will try to give you the best deal possible and is very understanding He will try to give you the best deal possible and is very understanding More
by may.vill28
January 08, 2024
This will be my 2nd vehicle here at Parkway Toyota. I love the experience here at Parkway Toyota. Mike and Yaro have made this such an easy purchase and they always get the job done. They are really ou I love the experience here at Parkway Toyota. Mike and Yaro have made this such an easy purchase and they always get the job done. They are really out performing the other dealerships that I have visited over the years. I am 100% satisfied with their level of service to their customers! More
by Miguel
January 06, 2024
Dealership was very user-friendly, I was greeted warmly and then worked with a very capable and competent salesperson and then worked with a very capable and competent salesperson More
by georgejstathis
Employees Worked With
January 04, 2024
I was looking for best deal on Camry hybrid and ended up buying at Parkway. Yaro and Mike Hanna were the best buying at Parkway. Yaro and Mike Hanna were the best More
by Ahmet
Employees Worked With
January 03, 2024
Yaro and Kevin were very helpful with my car purchase and my trade as well!!!First time buying at Parkway!!! my trade as well!!!First time buying at Parkway!!! More
by Ever
January 03, 2024
I had a wonderful experiencing trading in my car and finding a new perfect fit for me finding a new perfect fit for me More
by Andreavcouto14
