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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,360 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,360 reviews

September 02, 2011

It was a great experience dealing with Sambo. He know what customer need and want, when make a sale. He think of himself as a customer and that is the best way business should be. Thank u Sambo. More

by jmines917
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sambo sorm
September 02, 2011

I had a great experience at Prime. Emile was very helpful, all workers were friendly. I am loving my car so far and would recommend the dealership to anyone. More

by jhgirl1223
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Recommend Dealer
Yes
Employees Worked With
Emile Salem
September 01, 2011

My salesperson was Paul Pena. He presented himself as a seasoned professional, and his commitment to customer satisfaction was evident throughout the sales transaction and in follow up communications. His More

by M. Caballero
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Recommend Dealer
Yes
Employees Worked With
Paul Pena
August 31, 2011

This is our second mini-van with Prime. We leased our first two Toyotas from a different dealer, but changed to Prime after tiring of the first dealer's sales force. We have been very happy with our exp More

by HondomanNeedham
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Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
August 29, 2011

Al was awesome to work with for our recent purchase. He was always available by phone, answered all of our questions and was very helpful and friendly. He worked with the staff to get us the best deal pos More

by elijah9
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Recommend Dealer
Yes
Employees Worked With
Al Abramson
August 27, 2011

This was a totally pleasant experience. There was no pressure to buy the car or to buy extraneous add-ons. Everyone treated us with respect. The price was great and the financing easy to obtain with exc More

by madeleinec
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Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
August 22, 2011

From the moment I called to inquire about a specific vehicle I had been trying to locate for months, Joe was right on the ball and was (to my surprise) able to find me the exact match of a Toyota Sienna More

by lauriebudrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lillian McDaniel, Joe (in internet sales), Business Mgr
August 17, 2011

I came to Prime looking for an affordable used car to replace my very old but very reliable Toyota Avalon, which had been totaled a few weeks earlier. I bought my Avalon from a very small used car dealer More

by jenn88
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Recommend Dealer
Yes
Employees Worked With
Randy Davies, Mac MacRae
August 17, 2011

Everyone at Prime was extremely nice. Emile was the best salesperson I have ever dealt with. Great guy. As soon as my girlfriend and I came through the door Emile helped us with everything and was as honest More

by vgsantanna
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Emile Salem
August 16, 2011

I'll send my friends to Prime!! Efficient and friendly service! I didn't feel pressured at all and any questions or concerns that I did have were answered fully. More

by rogacks
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Emile and Michael
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