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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,359 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,359 reviews

November 05, 2011

My family and I had a FANTASTIC experience at Prime Toyota today. We decided to "look" at cars for our growing family, but had no intention of buying. We hit the auto mile and pulled in to Prime becaus More

by tessfahy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Davies
October 29, 2011

I had search a great bying experience at prime toyota in west roxbury. MY sale consultant,Randy Davies was really friendly and he is a hard working person. Randy even wash my car for me. More

by manouche45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Davies
October 07, 2011

This is the 3rd time I've contacted Felix Rodriguez to purchase a car. Felix always has a smile in his face. He explains all details about the car. It is nice to see that he follows you to the car and hel More

by Blanca Barrantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
October 07, 2011

I had been researching hybrids for about 6 months because my old Saturn VUE was getting toward the end of its run. I hadn't made a purchase since I bought the VUE new in 2004, so going to a dealer was not so More

by mjthomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie B, Leslie, Mack
September 27, 2011

This was my second purchase from Prime Toyota in 3 years. This was my second purchase from Prime Toyota in 3 years. This time I was nervous that this experience would be as pressured as the first time, More

by mforge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Davies
September 25, 2011

Terrific experience. The folks couldn't have been more Terrific experience. The folks couldn't have been more friendly or helpful. My wife and I feel we have met new friends and would certainly refer f More

by Steve Corcoran
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose, Leslie, Mac
September 24, 2011

My husband and I just went on a shopping excursion and stopped at Prime Toyota in West Roxbury, which was recommended to us by another person. We (I especially) had no intention of buying a vehicle that More

by lindacl724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abramson
September 23, 2011

Al was extremly helpful in selecting our new Avalon, explaining every feature of the car. Mac, as usual is the best Director of Finance I have ever worked with. Please give him a huge raise. More

by steve4312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac MacRae, Al Abramson
September 22, 2011

I was impressed with the service level I received at Prime. They stood up to their reputation. Jennifer was kind enouh to pick us up at home an bring us back afterwards. Everyone was extremely open with More

by jose.aguilarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Abreu, Leslie, Tim
September 21, 2011

Felix was a great salesman he helped in me pick the perfect car for me. He made the process simple and easy. He is a great employee and I would reccomend him to anyone who is looking to buy a car. He More

by cmnash89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
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