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Parkway Honda - Service Center

West Roxbury, MA

4.4
295 Reviews

295 Reviews of Parkway Honda - Service Center

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April 01, 2020

The dealer is very professional and does the work on time and as promised. The waiting area is clean, comfortable, and stocked with coffee, soda, and snacks, More

by Bob
Recommend Dealer
Yes
Employees Worked With
William Mangano
Apr 01, 2020 -

Parkway Honda responded

Hi Bob, thank you for taking the time to review Prime Honda Boston! We are so glad to hear that you enjoyed the service and amenities at our location and we look forward to working with you in the future!

March 27, 2020

The Service manager was friendly enough but he charged me $10 in “miscellaneous fees” that offset the 10% off coupon he gave me (which, by the way, was supposed to be 12%). Not the first time I have had issu More

by peppermintpatty326
Recommend Dealer
No
Employees Worked With
Noel McHenry
Mar 30, 2020 -

Parkway Honda responded

I can understand your frustration here and apologize that we were not clearer about our fees. I would be happy to discuss this with you further and am available to take your call. Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

March 26, 2020

The bestI got my brakes done and that’s not what I went in for he’s was great just the best I cannot remember his name More

by Ram261108
Recommend Dealer
Yes
Employees Worked With
Not sure I was there today he took great care of my need I even got my brakes done today
Mar 26, 2020 -

Parkway Honda responded

Thank you for the 5-star review! It was our pleasure to work with you here at Prime Honda Boston. If you ever need anything else, please don't hesitate to come back and see us again!

March 16, 2020

Excellent courteous professional service! Attentive, due to my handicap they brought car inside for pickup. Worked at keeping cost within reach with appropriate discounts. Bravo! More

by M.bergman
Recommend Dealer
Yes
Employees Worked With
Jeff Jaczuk
Mar 17, 2020 -

Parkway Honda responded

Thank you for the review! We pride ourselves on our courteous and professional service here at Prime Honda Boston, and it means a lot to know that we lived up to our values here. If you ever need anything else, don't hesitate to come back and see us again!

March 13, 2020

McHenry made sure he knew every detail of what was going on. He further assured me everything would be taken care of and made sure I understood what was going on. I appreciated working with him, equally dow More

by Rebecat7912
Recommend Dealer
Yes
Employees Worked With
Mchenry
Mar 13, 2020 -

Parkway Honda responded

Thank you for the 5-star review! We are so glad McHenry took good care of you here at Prime Honda Boston. We will certainly let him know that you appreciate him!

March 10, 2020

Routine service is excellent and on time. Purchased 2 Hondas at Prime in 1983 and have had excellent scheduled services performed at competitive cost. Service people are very friendly and exp More

by mondo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Kulpan
Mar 10, 2020 -

Parkway Honda responded

Thank you for leaving us a review. We are so grateful for your long time loyalty to Prime Honda Boston. Our team looks forward to taking care of you at your next visit!

March 10, 2020

My service went as smooth as it always. Jeff Jaczuk and Scott Finch were outstanding as always...I have never had a problem or issue with Honda Service. More

by srg25
Recommend Dealer
Yes
Employees Worked With
Jeff Jaczuk, Scott Finch
Mar 10, 2020 -

Parkway Honda responded

Thank you for the five stars! We are grateful for your business here at Prime Honda Boston, and we are proud to know that Jeff and Scott took good care of you. We look forward to your next visit!

March 10, 2020

Prime honda boston made my car like brand new. Did brakes, coolant change. I used all the oem products. Like the coffee and donuts. Thanks to all. More

by Rony
Recommend Dealer
Yes
Employees Worked With
Bill Mangano
Mar 10, 2020 -

Parkway Honda responded

Thank you for the 5-star review, Rony! We couldn't be happier to hear that our team provided the helpful service that we pride ourselves on at Prime Honda Boston. We will be sure to have coffee and donuts ready and waiting for your next visit!

March 09, 2020

I am very pleased to have my car service at the Prime Honda. Everything from scheduling appointment to getting my car ready was exactly the way and with the time frame as I was told. I was really impress More

by Lanarez
Recommend Dealer
Yes
Employees Worked With
Gregory
March 04, 2020

I’m always go there to check my vehicle And their customer service is awesome. It was a excellent service. Definite, I’ll be back More

by manuelesanchez
Recommend Dealer
Yes
Employees Worked With
Yhuulvens
Mar 05, 2020 -

Parkway Honda responded

We appreciate your positive feedback for Prime Honda Boston! It was a pleasure to work with you and we look forward to your next visit!

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