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Parkway Honda - Service Center

West Roxbury, MA

4.4
295 Reviews

295 Reviews of Parkway Honda - Service Center

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October 31, 2020

Took my car right in and was very prompt service! I can always count on an efficient and well executed job each and every time! More

by msmass71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
Nov 02, 2020 -

Parkway Honda responded

It really means a lot that you can turn to our Prime Honda Boston team for all of your auto service needs and know that you will be well taken care of. Thank you so much for your continued support!

October 30, 2020

Very pleasant service. Thank you. A a a a a a a a a a a a a a a a a a a a a a. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 30, 2020 -

Parkway Honda responded

Thank you for visiting us at Prime Honda Boston!

October 30, 2020

Great Service Department. Very knowledgeable , friendly , and thorough. Very comfortable and safe environment. Joe Walsh, the service technician is terrific. Their cost estimate and anticipated wait time are More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walsh
Oct 30, 2020 -

Parkway Honda responded

Larry, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Joe here at Prime Honda Boston, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

July 15, 2020

Please don't waste your time "Please don't waste your time" going down there to "useless PRIME HONDA". They kept sending me messages/email promotions during lockdown, finally I w More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
waste of time
Jul 15, 2020 -

Parkway Honda responded

Manny - This doesn't sound like the friendly and accommodating service I expect from my team, and it sounds like there may have been a miscommunication here regarding your warranty. I'd like to speak with you directly about what happened - would you consider giving me a call? I'd appreciate the chance to make this right. Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

June 20, 2020

They were so kind. I fell on the way to Prime Christina, Bill Mangano and Jeff could not have been nicer. The service was excellent and car ready early. I fell on the way and they were so caring More

by nancycashman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mangano, Christina and Jeff
Jun 22, 2020 -

Parkway Honda responded

Nancy, thank you for reviewing Prime Honda Boston and for giving a shout out to Christina, Bill & Jeff! We're grateful to have your business & look forward to taking care of you next time.

May 12, 2020

Excellent service this time.In this difficult time, I ' Excellent service this time. In this difficult time, I ' am very appreciating their excellent service. My car' s problem was solved under warranty. More

by zz
Recommend Dealer
Yes
Employees Worked With
Y. Saintcyr
May 12, 2020 -

Parkway Honda responded

Thank you for the 5-star review! It was our pleasure to service your vehicle here at Prime Honda Boston. If you ever need anything else, don't hesitate to come back and see us again!

May 02, 2020

Great service department! Only came in for state inspection. Service completed in the time frame as promised. Service staff always pleasant and reliable I've been a customer for 9 years More

by Ted
Recommend Dealer
Yes
Employees Worked With
Jeff
May 04, 2020 -

Parkway Honda responded

Thank you for your loyalty to Prime Honda Boston, Ted. Our team looks forward to taking care of you at your next service visit!

May 02, 2020

I hadn’t been back since my bad experience with Prime Toyota and Prime Honda for the past 4 or 5 years until the past few days and so far so good; your service consultant yhuulvens Saintcyr had impressed More

by DAKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhuulvens Saintcyr
May 04, 2020 -

Parkway Honda responded

Thank you for trusting us to make things right. We're grateful to have you as a customer and our team looks forward to taking care of you in the future!

April 24, 2020

The service I received today was fantastic! Yuulvens (I'm very sorry for the misspelling of your name), but you were really nice, patient, and very willing to explain what was going on with my car. I appreci More

by Kadeajah
Recommend Dealer
Yes
Employees Worked With
Yuulvens
Apr 24, 2020 -

Parkway Honda responded

Thank you so much for sharing your experience working with our Prime Honda Boston team, Kadeajah! It makes our day to know you were in such great hands with Yhuulvens and we look forward to passing on your appreciation to him for all his assistance. We hope to see you next time!

April 03, 2020

Excellent Service consultant was efficient, personable, found the best deal, and kept me informed as the the status of work. It’s a pleasure to do business wit More

by Zambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhuulvens Saintcyr
Apr 03, 2020 -

Parkway Honda responded

Thank you for the 5-star review! We pride ourselves on our efficient and personable service here at Prime Honda Boston, and it means a lot to know that we lived up to our values. We look forward to your next visit!

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