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Parkway Honda - Service Center

West Roxbury, MA

4.4
295 Reviews

295 Reviews of Parkway Honda - Service Center

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January 10, 2021

Great service on my first visit. I am greatly appreciated on the A+++ treatment and great price!!! Allan Manning was the best! My HRV Touring feels like new all over again. More

by Aspen10b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Manning
Jan 11, 2021 -

Parkway Honda responded

We couldn't have asked for better feedback! It's so good to hear that Allan and the rest of our service team took such good care of your Honda HR-V Touring. Thank you for trusting Prime Honda Boston with your repair and maintenance needs!

December 29, 2020

I am always extremely satisfied with my service going to this location. The Service Manager Joseph and the whole team is very professional and thorough. They never recommend you fixing something that's no More

by Janetlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph. Service Manager , William Mangano
Dec 29, 2020 -

Parkway Honda responded

Janetlee - Thank you for trusting Prime Honda Boston with your business! It is our goal to deliver a straightforward and transparent service experience, and it is fantastic to hear that this was reflected in your time working with Joseph. Drive safely, and we are looking forward to seeing you back next time!

December 24, 2020

Super kind, clean, and professional! Allan Manning fixed my car perfectly & in a beyond timely manner. I received amazing and informative service from him on the phone as well as upon my arrival. All issues More

by Raykayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Manning
Dec 24, 2020 -

Parkway Honda responded

It's fantastic to hear that your vehicle is running smoothly and safely after your visit with us at Prime Honda Boston. Thank you for sharing such excellent feedback about our service! We are glad that Allan provided five-star service. We look forward to seeing you next time!

December 21, 2020

I got an appointment in 2 hours and the repair was done quickly and efficiently. The dealer staff was friendly and helpful and the waiting room chairs were big and comfy. More

by hburre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
Dec 21, 2020 -

Parkway Honda responded

We're glad we could make your service visit so comfortable and efficient! Thank you for trusting Prime Honda Boston with your vehicle and your business!

November 26, 2020

I went to the service department to have the slow leak in my tire repaired. I was told it may only cost $20. Instead, they charged me $1020!! Such a rip off. I am glad I voted yes on MA question 1. Dealer More

by Smudge101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelis Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mangano, Julie Kulpan
Nov 30, 2020 -

Parkway Honda responded

It sounds like there may have been a miscommunication here regarding the pricing, and I would be more than willing to speak with you directly about what happened with your tire. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Joseph Sacchetti - Service Manager - 617-390-7198

November 18, 2020

From the time I drove my car in the Service Dept. Bill Mangano was very courteous, and perfectional kept me informed regarding the inspection of my vehicle. More

by carolynseymour88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
Nov 18, 2020 -

Parkway Honda responded

Carolyn - What a great review! We are so happy to hear that Bill made your recent service visit with us at Prime Honda Boston such a success. Thank you for trusting us with your vehicle!

November 10, 2020

I bought my CRV here and have all of my service here. I came in without an appointment and they got me in, fixed the problem and got me out. Professional , accurate service. More

by Charlesreber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael M in Service
Nov 10, 2020 -

Parkway Honda responded

We're so grateful to have you in the Prime Honda Boston family, Charles! It's always a pleasure taking care of you and your Honda CRV. Thank you for trusting us with all your repair and maintenance needs!

November 07, 2020

Great servicePick up and deliveryCourteousAllegra was Great service Pick up and delivery Courteous Allegra was friendly and resolved issues with statement. Appreciated the text from person who droppe More

by Ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mangano
Nov 09, 2020 -

Parkway Honda responded

Thank you for trusting our Prime Honda Boston team with your vehicle! We are happy to hear that your recent service went smoothly and that Allegra could assist you. Enjoy your week!

November 04, 2020

Great experience. Work done on time and for the estimated cost...My new service advisor Michael Donelin was most professional. I brought in a coupon for a "special oil change price" and he had one that was e More

by michaelj129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Donelin
Nov 04, 2020 -

Parkway Honda responded

Michael - thank you for trusting Prime Honda Boston with your vehicle! We're glad to hear that our service department was so accommodating during your recent visit. Hope to see you next time!

November 03, 2020

Every visit is always easy and pleasant. Efficient and genuine service advisors service as always! Plenty of convenient amenities to work with and keep distracted. More

by Kvthi.127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Higgins , Henry Yanes, Jason Sacchetti, William Mangano, Earl Ko
Nov 03, 2020 -

Parkway Honda responded

Thank you for taking the time to leave us a review! Providing efficient and accommodating service is always the goal here at Prime Honda Boston, and it means a lot to know that we made it happen for you. It is always a pleasure to assist you here, and we look forward to your next visit!

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