295 Reviews of Parkway Honda - Service Center
I've been a customer of this dealership for years, so its reputation is solid with me. Today I stopped by for service on my CRV ( breaks, tires, winter care). My service person today was Bill Mangano. I real reputation is solid with me. Today I stopped by for service on my CRV ( breaks, tires, winter care). My service person today was Bill Mangano. I really appreciate his updates, asking permission for more work that was needed. The estimate was accurate and he explained the bill at the end step by step. Thank you Bill and the service team for taking care of my car, and giving me a piece of mind that the work was done correct, following manufacturer recommendations and all the needs were checked. More
My experience was very efficient; good communication with Tom Merlin, who informed me when the car would be ready and texted all fees and work to be done. Tom Merlin, who informed me when the car would be ready and texted all fees and work to be done. More
Very good experience. Prompt service and completed as quoted. Service advisor was friendly and competent. All requested service was completed in a professional manner and car was delivered at time estima quoted. Service advisor was friendly and competent. All requested service was completed in a professional manner and car was delivered at time estimated. More
I brought my car in for a routine maintenance check. The associate was extremely courteous and professional and did a great job of explaining everything. associate was extremely courteous and professional and did a great job of explaining everything. More
Everything went well, I always enjoy having somewhere to wait and watch movies while my car gets worked on. Employees are always friendly and helpful. wait and watch movies while my car gets worked on. Employees are always friendly and helpful. More
I had a flat tire on I93 South, and I have been waiting over 1 hour for AAA to come when a car pulled up behind me. A young man approached me and offered to help. I noticed he had a blue Honda jacket on. I over 1 hour for AAA to come when a car pulled up behind me. A young man approached me and offered to help. I noticed he had a blue Honda jacket on. I asked if he worked at Honda, he responded, "Yes, I work at Prime Honda in Boston" while he changed my tire, he told and showed me that my ball joint and axle seal is very bad and recommended I get this fixed ASAP. He was extremely polite, helpful, and wonderful. He gave me his business card, and I will be making an appointment with him to get my car fixed. I offered to pay him for changing out my tire, and he said, "Kindness does not have a price tag" God bless his soul. I will start taking my car for now on to Prime Honda. More
My car service advisor was very polite and knowledgeable. He kept me informed during my entire visit and my car was completed in a timely fashion. He kept me informed during my entire visit and my car was completed in a timely fashion. More
Very positive update on obtaining a second key for my 2018 Chevy Cruze. Peter of Prime Honda called me within a few hours assuring me that the team would work to get me the key. Today, Angela called to 2018 Chevy Cruze. Peter of Prime Honda called me within a few hours assuring me that the team would work to get me the key. Today, Angela called to advise that Prime Chevy Dealership in Hyannis would perform the work. I am very pleased and happy. Thank you Prime Honda of Boston. Virginia Watson More
I dropped the car for a 1030 service appointment. In less than an hour I received a call and an email with a service report and recommendations. The car was ready to be picked up a short time later. Bill was than an hour I received a call and an email with a service report and recommendations. The car was ready to be picked up a short time later. Bill was extremely helpful, thorough and friendly!! More