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Parkway Honda - Service Center

West Roxbury, MA

4.4
295 Reviews

295 Reviews of Parkway Honda - Service Center

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July 01, 2021

Bill Maggone was the gentleman who assisted me. He diagnosed the mv and got the work done in a timely manner and got me on my way quickly. More

by jmcdonough11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mangano
Jul 01, 2021 -

Parkway Honda responded

Thank you for taking the time to leave us a review! We are pleased to hear that Bill took such good care of you here at Prime Honda Boston, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 08, 2021

Great service! They over delivered in a timely manner providing services I don’t even requested as everything was included in the warranty. I strongly recommend it. More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
Jun 09, 2021 -

Parkway Honda responded

Sergio - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Prime Honda Boston team. Drive safely, and we hope to see you again down the road!

June 03, 2021

The dealership did my work right on time and got me a Lyft home so I didn’t have to wait there. They have recommendations additional service, but the price seemed high so I am waiting More

by sallyshu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
Jun 03, 2021 -

Parkway Honda responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Prime Honda Boston, and if you ever need anything else, don't hesitate to come back and see us again!

May 09, 2021

Excellent service done during my visit at Prime Honda in West Roxbury, MA. Service Specialist Bill Mangano was very professional, respectful and accommodating. Will come back for the next service on my Hond More

by VM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
May 10, 2021 -

Parkway Honda responded

Thanks for the review of Prime Honda Boston! We look forward to taking care of you the next time you bring your Honda Pilot in for service!

April 16, 2021

Great communication from the service team! Very professional experience. I was especially impressed with the pick up and drop off service! Such a convenience to have. More

by Kp02144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Merlin
Apr 16, 2021 -

Parkway Honda responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Prime Honda Boston team to get the job done. Drive safely, and we hope to see you again down the road!

March 20, 2021

The parts & service dept are top notch. They know their stuff and are Honda/Acura enthusiasts who want to help if they can. Highly recommended More

by 330whp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mangano, Julie Kulpan
Mar 22, 2021 -

Parkway Honda responded

Thank you for the review! We are proud that we earned your recommendation here at Prime Honda Boston, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 11, 2021

Visit to Prime was great. Friendly and courteous response of the phone call to set up the service. Same with Interface with service department (Bill Mangano). The work was done on time and the price was good More

by al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
Mar 11, 2021 -

Parkway Honda responded

Al - Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Bill. Drive safely, and we hope to earn your business again down the road!

February 24, 2021

Appointment made easily. Checked out a perceived problem with AC and carried out state inspection. Efficient, friendly service from Michael Donelin. The service was completed on schedule. More

by ronlevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Donelin
Feb 24, 2021 -

Parkway Honda responded

Ron - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful experience working with Michael. Drive safely, and we hope to see you again at Prime Honda Boston!

February 22, 2021

Outstanding customer service. Provides service in a timely manner. Everything was explained in a clear manner. Will continue to go to Prime Honda for all my car service. More

by Miltarita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
Feb 22, 2021 -

Parkway Honda responded

Thank you for taking the time to review us! Hearing that you had such an exceptional experience working with the Prime Honda Boston team made our day. Drive safely, and we hope to see you again down the road!

February 20, 2021

Service was great. Work was done faster than anticipated. The oil change, multi-point inspection and recall updates were performed very well. Will come back again for next service. More

by VM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Manning
Feb 22, 2021 -

Parkway Honda responded

We are thrilled that our team exceeded your expectations and made you such a happy customer! Thank you for giving Prime Honda Boston your business, we look forward to welcoming you back next time!

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