Parkway Honda - Service Center

excellent customer service I had excellent customer service, they really worked hard for my car. very friendly and prompt. I can't say enough about how happy I am with the expe I had excellent customer service, they really worked hard for my car. very friendly and prompt. I can't say enough about how happy I am with the experience all around. More

Service My service advisor was Doug wheelock. Doug greeted me promptly and went thru my service options. He was very professional and treated me very nicely My service advisor was Doug wheelock. Doug greeted me promptly and went thru my service options. He was very professional and treated me very nicely More

It was okay Well communication was not so great. One staff provide one information and then another staff says something else. Also some important information is Well communication was not so great. One staff provide one information and then another staff says something else. Also some important information is not provided at the right time. Which complicated the amount of time to complete the work. More

Sale/ Customer Rep was awesome! Very helpful and pleasant Length was about 1 hr and 45 mins. The experience was pleasant and I was informed of what needed to be done in a timely manner. Length was about 1 hr and 45 mins. The experience was pleasant and I was informed of what needed to be done in a timely manner. More

Awesome and fast customer service Everytime i call or drive in for any services, i always get attended in a fast and timely manner. My needs are always met with my car. And the employe Everytime i call or drive in for any services, i always get attended in a fast and timely manner. My needs are always met with my car. And the employess always go above and beyond to give me the best deals. More

Service on Honda Civic 2006 Always a pleasure to go to PrimeHonda, went in for oil change and b1 service - quick in and out service with overview of future recommended service. Always a pleasure to go to PrimeHonda, went in for oil change and b1 service - quick in and out service with overview of future recommended service. More

Extra mile Prime Honda, you really made my day. Thank you for fixing our car in no time and for providing a shuttle service for my son so he can pick up our car, Prime Honda, you really made my day. Thank you for fixing our car in no time and for providing a shuttle service for my son so he can pick up our car, no need to Uber. Now I know why we have purchased 3 vehicles from you, it's because of your reliability and the way you care. Got discount too! More

Great service department Took my 2013 CRV in for a40k checkup. Found out I had a stuck rear brake caliper. Randy (great service guy!) had it replaced under warranty. I appreci Took my 2013 CRV in for a40k checkup. Found out I had a stuck rear brake caliper. Randy (great service guy!) had it replaced under warranty. I appreciate the extra effort he took to keep me a happy customer! I will keep going back to Prime for my service needs. More

Problem with my Honda CRV my wife’s car not starting. Got it running, prior to closing, I was able to leave the car and get a loaner. Awesome SERVICE!!!!!! my wife’s car not starting. Got it running, prior to closing, I was able to leave the car and get a loaner. Awesome SERVICE!!!!!! More

Glad for extended warrenties Pilot's altinstir decided at 4pm that it needed to be replaced. I drive right to Prkne service and Douglas Woolcock in service checked me in. I needed Pilot's altinstir decided at 4pm that it needed to be replaced. I drive right to Prkne service and Douglas Woolcock in service checked me in. I needed to pick up at day care by 6pm so he made sure I got a Loaner car and was going to try to have it done same night. Was not done till next morning but dropped it after work. Appreciated the quick response and assistance. Glad I asked if my extended warranty was able to cover as it covered all but the deductible. 😊 More