Parkway Honda - Service Center

Bill M. was awesome Unlike other service advisors, Bill explained my situation in plain English. I purchased three Honda Accords from Herb Chambers. After this experience Unlike other service advisors, Bill explained my situation in plain English. I purchased three Honda Accords from Herb Chambers. After this experience, I’ll consider buying my next one from Prime. More

Happy Prime Honda Customer I went in today for an oil change for my Pilot. It was busy but I was taken within minutes, checked in and went to wait for my car. Bill Mangano was m I went in today for an oil change for my Pilot. It was busy but I was taken within minutes, checked in and went to wait for my car. Bill Mangano was my service rep. Bill was helpful, friendly and obviously very knowledgeable about his job. He checked in with me a couple of times and before I knew it my car was ready and washed. Thank you. Bill. I love Honda Prime, West Roxbury and wouldn't go anywhere else! More

Oil change/tire rotation Length of wait at Prime was just right for a Saturday. Dealer experience also good with updated coffee machine and Dunkin’ Donuts donuts. Description Length of wait at Prime was just right for a Saturday. Dealer experience also good with updated coffee machine and Dunkin’ Donuts donuts. Description of service performed was also thorough. More

Quick and good oil change Service is always good here and today didn’t disappoint. Friendly quick service. Go here for all my oil changes and tire roatations and will continu Service is always good here and today didn’t disappoint. Friendly quick service. Go here for all my oil changes and tire roatations and will continue to do so. More

Painless William Mango is the service advisor I had not pushy and explained everything had my car ready in the time frame he told me. He would William Mango is the service advisor I had not pushy and explained everything had my car ready in the time frame he told me. He would More

Unexpected issue; quick, efficient resolution Quick response. Excellent service with unexpected issue. Was able to drive in & Prime attended to a tire issue without an appointment & inexpensive. J Quick response. Excellent service with unexpected issue. Was able to drive in & Prime attended to a tire issue without an appointment & inexpensive. Julia is fabulous! More

Everyone ALWAYS takes such good care of me From the moment I pulled into the bay for my appointment until I got back in the car and drove away I was taken such good care of. Even when I was pay From the moment I pulled into the bay for my appointment until I got back in the car and drove away I was taken such good care of. Even when I was paying my bill .. all around top notch service and a great staff! More

Always great service You was the best. He called me a few times to update me because my car was going to longer than i was initially told. Also good to know that they take You was the best. He called me a few times to update me because my car was going to longer than i was initially told. Also good to know that they take walk-ins. More

Service The service advisor was courteous, friendly and articulate. He answered all my questions thoroughly.befote and after servicing. I would rate him as ex The service advisor was courteous, friendly and articulate. He answered all my questions thoroughly.befote and after servicing. I would rate him as excellent. The work performed was very good. More

Quick assistance My car needed to be jumped at my gym so I had to call AAA. The car still sounded bad the next morning so I called Prime service and got an immediate My car needed to be jumped at my gym so I had to call AAA. The car still sounded bad the next morning so I called Prime service and got an immediate appointment. I needed a new battery which they promptly changed. I was just a bit surprised that the bill (including the dispose charge) came to a little over $200. Otherwise, all went well. More