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Parkway Honda - Service Center

West Roxbury, MA

4.4
295 Reviews

295 Reviews of Parkway Honda - Service Center

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August 28, 2019

Great service I had my Honda CRV in today for regular maintenance. Bill was informative, pleasant and efficient. Another great experience at Prime The waiting time More

by Cheri.Keller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 29, 2019 -

Parkway Honda responded

Cheri - Thank you very much for the kind words about our service and facilities! We are grateful to have you as a loyal Prime Honda Boston customer. Hope to see you at your next visit!

August 26, 2019

Muffler Repair and Tires Everything went very smoothly. The service person who handled this for me was very thoughtful and gave good advice about my new tires. The location is More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jaczuk
Aug 26, 2019 -

Parkway Honda responded

We can't ask for a better review than this! Thank you so much for coming to Prime Honda Boston for your auto service needs. We look forward to serving you next time.

August 22, 2019

Very helpful during end of day problem I was so thankful this dealership and the advisors and mechanics helped me at the end of the day. I was really desperate to figure out what this nois More

by Jht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name.
Aug 22, 2019 -

Parkway Honda responded

It was our pleasure to assist you and we are delighted that our team could take care of your concerns. Thank you so much for coming to Prime Honda Boston! If any future issues should arise, we will be here to help.

August 22, 2019

The best it can be Prime has put a lot of thought into making service visits as fast and comfortable as possible. Easy, fast check in, one rep stays with you through th More

by Longtime customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 23, 2019 -

Parkway Honda responded

We can't thank you enough for your many years of business! It really means a lot to hear that you have been able to depend on our Service Team to take excellent care of you and your vehicle. We truly appreciate your many kind words and continued support. Thank you so much for being part of the Prime Honda Boston family!

August 21, 2019

Service Department needs improvements badly! Oil change on 8/16/2019 at 12:15 pm. Took about an hour or so. When I arrived at home I opened the hood to check oil level and was shocked, oil spots More

by cemen777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
VENUS-ROSS, LESTER
Aug 21, 2019 -

Parkway Honda responded

This is not the experience we want for our guests and I'm sorry to hear this may have cost us your business. I will share your feedback with our team to review. I would also like the chance to discuss this with you directly. I'll look for your contact details here at the store, please don't hesitate to reach out to me as well. Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

August 20, 2019

Good Customer service Prime Honda is a good dealership to go to , they really do their best to help their customers and good professionalism so I recommend them More

by Nana7378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean
Aug 21, 2019 -

Parkway Honda responded

Thank you for the review of our team at Prime Honda Boston! We look forward to serving you again in the future.

August 16, 2019

Oil change and check up Excellent service with every single person I encountered ! I never had that at boch Honda which is why I chose prime The customer service is the b More

by Kittycat337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saintcyr
Aug 16, 2019 -

Parkway Honda responded

Thanks for the excellent review of Prime Honda Boston! Reading your positive feedback about your recent visit is wonderful to see and we hope to work with you again in the future. Have a great day and thank you for your business!

August 12, 2019

Oil Change and Air Filter Joe was super helpful and made for a fantastic experience! Will continue to only use Prime Honda to service my car going forward! Thank you again Joe! More

by ScottR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sachetti
Aug 12, 2019 -

Parkway Honda responded

Thank you for your review of Prime Honda Boston! We are so pleased to read Joe made your service appointment so fantastic and we hope to see you again soon. Have a great day!

August 08, 2019

Nice place for service Very accessible. Prime Honda Offers same day service which is excellent. It Also has a Very comfortable waiting area. Advisors are efficient as we More

by Lc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 09, 2019 -

Parkway Honda responded

Thank you for the great review of our service and facilities! We are lucky to have you as a loyal Prime Honda Boston customer. Safe driving!

August 07, 2019

Needed some help Excellent service as usual. Bill explained what they did in a way I could get understand. I am confident my car is now working well. More

by Betsy48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Manago.
Aug 07, 2019 -

Parkway Honda responded

Thank you for your review of Prime Honda Boston! It's fantastic to read Bill was able to boost your confidence regarding your car and provided excellent customer service, too. This is our goal! We hope you will visit us again in the future and have a great day!

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