Back

Parkway Honda - Service Center

West Roxbury, MA

4.4
295 Reviews

295 Reviews of Parkway Honda - Service Center

Sort by
October 19, 2019

Swrvice Have been going to Prime for 9 years mainly because of the superb service I receive from Joe Walsh. Have never been disappointed when dealing with him More

by Adia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above
Oct 21, 2019 -

Parkway Honda responded

We can't thank you enough for your nine years of service! It's wonderful to hear that you can depend on Joe to provide excellent care for you and your vehicles. Thank you again and see you soon!

October 16, 2019

Less than thrilled I brought my vehicle in for an air bag recall and another issue. I was assured both issues were taken care of. Sadly I was misinformed, the recall was More

by Not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Oct 16, 2019 -

Parkway Honda responded

Apologies for the frustration this has caused. I'd like to be able to address this with you directly, but can't find your contact details without your name. Would you mind reaching to me so that ew can discuss this? Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

October 15, 2019

PRICES OF SERVICE I THINK THE PRICE OF THE OIL CHANGE IS HIGH. I BOUGHT MY CAR THERE AND THEY SHOULD OFFER BETTER DEALS FOR THEIR CUSTOMERS. ALBERTA RANERI More

by Albie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gREGG IS GOOD
Oct 15, 2019 -

Parkway Honda responded

Hi Alberta - We are grateful for your business as well as your feedback regarding our prices. Thank you for sharing and supporting Prime Honda Boston!

October 14, 2019

Mchenry very helpful. Hope I can get his services again My service rep McHenry was very helpful hope to see him again. He is very patient with a soothing voice. Thanks for the car wash More

by Pitsday@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mchenry,
Oct 14, 2019 -

Parkway Honda responded

Thank you for your kind words about McHenry! We appreciate your business and look forward to serving you next time at Prime Honda Boston.

October 10, 2019

Service was great as always and timely Service agent was great, he was up front hope he is there every time I bring car there. More

by nothappywomen
Recommend Dealer
Yes
Employees Worked With
McHenry noel
Oct 10, 2019 -

Parkway Honda responded

It makes us smile to hear that you received consistently excellent service from the Prime Honda Boston team! Thank you very much for your repeat business and continued support.

October 04, 2019

Omg! I really loved my experience at Prime Honda! I brought my car there to get serviced and McHenry was excellent! Great customer service and super quick! More

by Okinny
Recommend Dealer
Yes
Employees Worked With
McHenry
Oct 07, 2019 -

Parkway Honda responded

Thank you for your rave review! We are so glad that you had a positive visit with us at Prime Honda Boston. We wish you safe driving.

October 01, 2019

Always accommodating, helpful, and thorough. Jonathan was an excellent source of information and supplied stellar customer service to me. I will continue to get my car serviced here. More

by Kelsey
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 01, 2019 -

Parkway Honda responded

Thank you, Kelsey, for your review of Prime Honda Boston! Your support means a lot to us, and we are thankful for your kind words about Jonathan. We would love the opportunity to work with you again soon!

September 24, 2019

Poor Quality Poor quality service Did not do things which were requested primarily Despite informing they did not wash and vacuum my car Created communication More

by Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Sep 26, 2019 -

Parkway Honda responded

We pride ourselves on our thorough work, so this is very surprising to read. I understand that you wrote this review to remain anonymous, but I would appreciate the chance to get the details of your visit and see how I can help. Would you please give me a call? Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

September 22, 2019

Oil Change and Tire Rotation I went in on Sept 21 And Bill took care of me and was very helpful !He even got my car washed after my oil change which normally I have to ask and it More

by Sweets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mangano
Sep 23, 2019 -

Parkway Honda responded

Thank you for your feedback about your recent service visit to Prime Honda Boston. We are pleased Bill demonstrated excellent customer service to you, and we will share your comments with our team to review so that we can improve our services in the future. Hope to see you again in the future!

September 22, 2019

Excellent Service Service completed faster than estimated. Didn’t pressure me into getting extra services but gave me a detailed breakdown with reason why it’s needed a More

by Kanella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bastos
Sep 23, 2019 -

Parkway Honda responded

Thank you, Kanella, for your excellent review of Prime Honda Boston. It's wonderful to read about your recent service visit and that our team was able to repair your car completely. Thank you for your support and your business. We hope to see you again soon!

...
14
...