Parkway Honda - Service Center

Very pleased with all aspects of my visit. I had an excellent experience. The service from start to finish was exceptional. Yu welcomed me and addressed my needs. The lady at checkout was wonde I had an excellent experience. The service from start to finish was exceptional. Yu welcomed me and addressed my needs. The lady at checkout was wonderful too! More

Staff were polite and helpful. The wait wasn’t too long and lobby was really clean. No complaints about anything. Report after oil change showed that my car continues to be in good standing when I do my se and lobby was really clean. No complaints about anything. Report after oil change showed that my car continues to be in good standing when I do my services with them. More

Outsnding service. Bill Mangano is the best service advisor I have ever had. Polite and kept me apprised as to the diagnosis and repairs needed. Worked with tech to meet my time frame and final charge advisor I have ever had. Polite and kept me apprised as to the diagnosis and repairs needed. Worked with tech to meet my time frame and final charge was less than estimate. Great experience! More

Great customer service and my car was ready within the hour as promised. Julia was friendly and very professional. She answered all my questions and went over my vehicle report in detail. Thank you hour as promised. Julia was friendly and very professional. She answered all my questions and went over my vehicle report in detail. Thank you More

Good service department- courteous, job well done. Brought to replace mirror assembly alone. Proactive service check and list of items to attend to provided to me Brought to replace mirror assembly alone. Proactive service check and list of items to attend to provided to me More

I came in to get an oil change & Mchenry was the customer service rep that helped me. He made the process seamless and continuously kept me updated about my car while it was being serviced. He was very nice service rep that helped me. He made the process seamless and continuously kept me updated about my car while it was being serviced. He was very nice and provided outstanding customer service! Thanks Mchenry! More

Honda Prime located in West Roxbury provides Exceptional Sales and Service! Service Consultant McHenry Noel provides us with Excellent customer service today during our service visit ! Sales and Service! Service Consultant McHenry Noel provides us with Excellent customer service today during our service visit ! More

Pleasant and Professional This dealer is very well run. I am always greeted quickly and professionally. They review the service to be performed before hand and give me the re This dealer is very well run. I am always greeted quickly and professionally. They review the service to be performed before hand and give me the results of their service and inspection when I pick up the car. Smooth running service organization. More

Service Customer service was great. The service to get my car fixed did take longer than predicted other than that everything was great. Bill was great to wor Customer service was great. The service to get my car fixed did take longer than predicted other than that everything was great. Bill was great to work with More

Generally good, good service, nice people Overall everything was fine. My problem is not with the people, but with the dealership. They added a misc charge to cover shop expenses. They have Overall everything was fine. My problem is not with the people, but with the dealership. They added a misc charge to cover shop expenses. They have been adding this for a while. My fault for not seeing it earlier. Their fault for charging it. Put your costs into the price, don't nickel and dime people. I also have a Volvo. They don't do that. Makes you consider using your local garage. More