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Parkway Honda - Service Center

West Roxbury, MA

4.4
295 Reviews

295 Reviews of Parkway Honda - Service Center

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January 08, 2020

Jeff Jaczuk is the best. Always a great experience when Jeff is managing my service visit. He is professional and courteous and always provides excellent service More

by Patricia.a.watson1
Recommend Dealer
Yes
Employees Worked With
Jeff Jaczuk
Jan 08, 2020 -

Parkway Honda responded

Hi Patricia - It means a lot that you can depend on Jeff to take excellent care of you and your vehicle! Thank you so much for being a loyal Prime Honda Boston customer. We look forward to serving you for years to come.

January 06, 2020

Julia service advisor very knowledgeable and understanding she deserves something, the excellent does she does is theat she work fast and easy and no doubt at all. More

by Larrygbareng
Recommend Dealer
Yes
Employees Worked With
Julia kulpan
Jan 06, 2020 -

Parkway Honda responded

Hi Larry - Thank you for taking time out of your day to commend Julia! We are so glad to hear that you can depend on her to take excellent care of you and your vehicle. Hope to see you next time at Prime Honda Boston!

January 02, 2020

Great service! Greg was very nice and informative. Would like to see him again next time i come in for my next service. Thank you! More

by jys
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 02, 2020 -

Parkway Honda responded

Thank you so much for the review and we hope to see you in again! We appreciate your endorsement of Greg and Prime Honda Boston.

December 25, 2019

Consistent great service. Service rep has been there 16 yrs. only person I recognize each time I go there; others seem to come & GI very fadt More

by Busy person
Recommend Dealer
Yes
Employees Worked With
Don’t rennet name of person . She was lovely when I paid my bill
Dec 26, 2019 -

Parkway Honda responded

Thank you for the 5-star review! We are so grateful to have you as a longtime customer here at Prime Honda Boston. We look forward to working with you for years to come!

December 23, 2019

While my oil change ( for which I had an early morning appointment) took over an hour and a half, McHenry was great to work with. More

by fergiewheeler
Recommend Dealer
Yes
Employees Worked With
McHenry
Dec 23, 2019 -

Parkway Honda responded

Thank you very much for the 5-star review! We appreciate your patience and thank you for sharing your feedback. Thank you for choosing Prime Honda Boston and we hope to have the opportunity to work with you again in the future!

December 12, 2019

I’m very happy using Prime Honda in West Roxbury for service to our Honda vehicles. The staff is polite and explain services in easy to understand terms. More

by Kyle S
Recommend Dealer
Yes
Employees Worked With
Mchenry Noel
Dec 12, 2019 -

Parkway Honda responded

Hi Kyle - There is nothing we love more than happy customers! Thank you so much for trusting us with your Hondas. We look forward to serving you for many years to come.

December 11, 2019

They took very good care of my truck I had no problem also it came back very clean I must say I will not be going anywhere else ✅✅✅✅ More

by zionlionint
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 12, 2019 -

Parkway Honda responded

Thank you so much for allowing us the opportunity to assist you! We are so glad to hear that you drove home from Prime Honda Boston a satisfied customer. We look forward to our continued relationship!

November 30, 2019

Jonathan Bastos at Prime Honda took good care of us. Needed car to be looked over for our son and Jonathan took care of it as if it were his own daughter he was preparing the car for. Helped us to man More

by Ted
Recommend Dealer
Yes
Employees Worked With
Jonathan Bastos
Dec 02, 2019 -

Parkway Honda responded

Ted, thank you so much for taking the time to leave us a 5 star review! We are so grateful that you trust us with your vehicle. Providing our customers with exceptional service is always the goal for us here at Prime Honda Boston, and we couldn't be more proud to hear that you were treated like family. Jonathan is fantastic, and we will be sure to let him know that you enjoyed working with him.

November 29, 2019

Thanks for the service, however, with this being one of most popular car dealers I was expecting excellent services cleaning the car, even to vacuum the interior! Thanks, Latoya More

by Latoya
Recommend Dealer
No
Employees Worked With
Jeff Jaczuk
Dec 02, 2019 -

Parkway Honda responded

Latoya, I'm sorry that we didn't exceed your expectations. It sounds like we were having an off day and could do better. I appreciate your feedback and hope to have the opportunity to impress you in the future. Joseph Sacchetti - Service Manager - 617-469-1009

November 27, 2019

I am very upset. I took my new car(4K mileage) to repair audio system. 2 trips and 3 days later, I get car back and the steering wheel covered with sticky substance, a faceplate covering steering wheel is s More

by Bostonian555
Recommend Dealer
No
Employees Worked With
Can’t remember
Nov 27, 2019 -

Parkway Honda responded

I'm very surprised to read about the state of your vehicle as this is not at all what we expect for our guests. I understand that you wrote this review anonymously, but would you please give me a call? I need to look into what happened here. Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

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