Parkway Honda

Very comfortable atmosphere - low pressure. Paul was patient and consistent in his demeanor - a nice guy. Lots of waiting to talk with different people - other consultatnts were friendly in the interim patient and consistent in his demeanor - a nice guy. Lots of waiting to talk with different people - other consultatnts were friendly in the interim. Add-ons at the end increased our price beyond our original plan. Mostly, a positive experience. I would not hesitate to send someone to Prime. More

I went in for an oil change after receiving a flyer in the mail. I thought I was getting a special "deal" but in fact the price on the mailer was the same price that they charge normally. A pleasant sur the mail. I thought I was getting a special "deal" but in fact the price on the mailer was the same price that they charge normally. A pleasant surprise was that the oil change and inspection was actually free. I think it was a complimentary service since I bought the car one year ago and hadn't had it serviced before. Overall a good experience. More

First visit. 10,000 mile service and state inspection. Peter Whalen was polite, knowledgeable, professional. Having the car washed and vacuumed is wonderful! I will definately use PRIME for continued se Peter Whalen was polite, knowledgeable, professional. Having the car washed and vacuumed is wonderful! I will definately use PRIME for continued service for my CRV. A very positive experience. Sean was very pleasant and helpful (coming outside in 17 degree weather to reset the "oil life" indicator and explain "side airbag off" lights. More

I was in need of a body shop to fix my car after a collision. Through word of mouth I was told to use Prime Honda. I brought my car to Prime and was greeted by very friendly, helpful staff. I first de collision. Through word of mouth I was told to use Prime Honda. I brought my car to Prime and was greeted by very friendly, helpful staff. I first dealt with a sales manager Reidar Davies. He made me feel right at home and assured me that I was in the right place to get my car repaired. I was sent with Freddy Reuter to the body shop because Mr. Davies wanted to make sure i got to the body shop and spoke to a staff member about my situation. Mr. Reuter did a great job of helping me out. I was introduced to Matt Burr, of the body shop. Mr. Burr assessed my cars damage, and explained the ins and outs of the process of getting my car repaired. Any questions I had were listened to and answered in a timely, direct manner. Once the work was complete, I saw the quality of work that was done and knew I made a great decision. I gave this rating because the staff was knowledgeable, friendly, and "no games all business" which is great because those situations you always want upfront, direct answers. The quality of work was excellent. It had looked like my car was never hit. My overall experience was great. My otherwise troubling situation was handled in a professional, timely manner by experts of their trade. I highly recommend this dealership and collision center to anyone that wants great quality work handled in a timely manner. I will use Prime again!!!! More

I have purchased 3 of my last 4 cars at Clair/Prime Honda and this was definitely my best experience yet. As a long time salesman myself, I can spot a shifty salesman from a mile away, and can tell when some and this was definitely my best experience yet. As a long time salesman myself, I can spot a shifty salesman from a mile away, and can tell when somebody is more concerned over their commission check than my best interest, but Paul Wisdom really looked out for what I needed. There were no high pressure tricks, no advanced up-selling tactics, just genuine meeting of needs and straight forward negotiation. I would recommend any friend or family member to ask specifically for Paul if they want to buy a Honda. More

First off, I had no intentions of purchasing at this time as I was only scheduled for an end of term lease inspection. Paul simply made the process much easier than we(husband and I) had originally antic as I was only scheduled for an end of term lease inspection. Paul simply made the process much easier than we(husband and I) had originally anticipated. As a returning customer, we expected nothing less than upscale service but we were still amazed at the level of service that has been engrained into each of the employees at prime honda, expecially with paul. He took his customer service 1 step further by providing us with the options that we had not really discussed before and wallah- we walked out with our dream car at an affordable price. Sure the paperwork is always painful but we are pleased that he was always available through every step of the process and are truly thankful we landed him as our sales guy. Paul, we wish you luck in your future endeavors and hope you make many more customers happy as you did with us. More

I came to the dealer already knowing what car I was interested in. I did not have to wait to get service and was able to drive the car. The dealer respected my need not to "close the deal" that day. interested in. I did not have to wait to get service and was able to drive the car. The dealer respected my need not to "close the deal" that day. All of my questions were adequately addressed over the course of the purchase More

The experience I have had at Prime Honda is the way every customer should be treated when they go to purchase a car. I have never met a team of people that go above and beyond to ensure customer satisfactio customer should be treated when they go to purchase a car. I have never met a team of people that go above and beyond to ensure customer satisfaction and make sure that the customer is treated properly. They stand behind everything they say 100%. I highly recommend this dealership to anyone looking to purchase an automobile. My first dealings were with Justin Schmidt my salesman and Scott Carter, used car manager. Justin was so personable and only cared about finding the perfect car for our needs. They both worked together to help me find that car for my daughter to drive. Unfortunately after purchasing the used car we found it had a few mechanical problems. David Rosenberg and the people at Prime stood behind the vehicle and did everything they could to make things right. Peter Whalen and Jeff Jaczuk were amazing in the service department and stayed on top of my vehicle to make sure everything was repaired. I have never met a more honest and customer oriented group of people in a car dealership. When problems with the used vehicle arose again Reidar Davies, the sales manager, took over and said they would do everything in their power to make things right. I decided to upgrade the vehicle to a little newer car and they again went above and beyond to ensure my satisfaction. As disappointing as it was to have some problems with the used car, Prime will always have my business and the strongest of recommendation and many referrals because of how they have handled everything and how I was treated. The way David Rosenberg runs his dealership is first class act all the way. More

I was so impressed with my experience. We had been to other dealerships and the employees were not friendly and the atmosphere was not comfortable. We walked in the door and multiple people asked if we other dealerships and the employees were not friendly and the atmosphere was not comfortable. We walked in the door and multiple people asked if we needed assistance. Prime was so upbeat and everyone was so helpful and friendly. Everyone seemed to get along and the customers got into the fun with the spinning wheel after the test drive. Our intention was not to walk away that day with a car but we did because we were comfortable and never got the feeling that they wanted us to buy something that we could not afford. They showed us cars that were in our price range and we made it work. Everyone from Reidar the Manager and Derrick the salesman as well as the financial officer were so kind and comforting. I will recommend this dealership to anyone looking for a car. More