Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,050 reviews
Kenny was a fantastic sales rep to work with, I did not feel as though I was being pressured into making any sort of purchase, and he was great at finding exactly what I wanted at a reasonable price. My e feel as though I was being pressured into making any sort of purchase, and he was great at finding exactly what I wanted at a reasonable price. My experience at Prime was both pleasant and friendly, and I would certainly recommend both Kenny and Prime to anyone looking to buy a Honda. More
I went to Prima Honda to test drive an Acura they had in stock. Reidar had the car waiting for me. When I wasn't sure, he made many cars available for me to test drive. When I was still not sure, he called stock. Reidar had the car waiting for me. When I wasn't sure, he made many cars available for me to test drive. When I was still not sure, he called Prime Acura and found the car I wanted! I never felt pressure and felt every moment that Reidar was working for me whether I purchsed or not. They have a wheel you can spin and win money just for test driving a vehicle....awesome!! Everyone at the dealership was happy and friendly, and I would never go anywhere but Prime Auto again! Thank you!!! More
Very comfortable atmosphere - low pressure. Paul was patient and consistent in his demeanor - a nice guy. Lots of waiting to talk with different people - other consultatnts were friendly in the interim patient and consistent in his demeanor - a nice guy. Lots of waiting to talk with different people - other consultatnts were friendly in the interim. Add-ons at the end increased our price beyond our original plan. Mostly, a positive experience. I would not hesitate to send someone to Prime. More
I went in for an oil change after receiving a flyer in the mail. I thought I was getting a special "deal" but in fact the price on the mailer was the same price that they charge normally. A pleasant sur the mail. I thought I was getting a special "deal" but in fact the price on the mailer was the same price that they charge normally. A pleasant surprise was that the oil change and inspection was actually free. I think it was a complimentary service since I bought the car one year ago and hadn't had it serviced before. Overall a good experience. More
First visit. 10,000 mile service and state inspection. Peter Whalen was polite, knowledgeable, professional. Having the car washed and vacuumed is wonderful! I will definately use PRIME for continued se Peter Whalen was polite, knowledgeable, professional. Having the car washed and vacuumed is wonderful! I will definately use PRIME for continued service for my CRV. A very positive experience. Sean was very pleasant and helpful (coming outside in 17 degree weather to reset the "oil life" indicator and explain "side airbag off" lights. More
I was in need of a body shop to fix my car after a collision. Through word of mouth I was told to use Prime Honda. I brought my car to Prime and was greeted by very friendly, helpful staff. I first de collision. Through word of mouth I was told to use Prime Honda. I brought my car to Prime and was greeted by very friendly, helpful staff. I first dealt with a sales manager Reidar Davies. He made me feel right at home and assured me that I was in the right place to get my car repaired. I was sent with Freddy Reuter to the body shop because Mr. Davies wanted to make sure i got to the body shop and spoke to a staff member about my situation. Mr. Reuter did a great job of helping me out. I was introduced to Matt Burr, of the body shop. Mr. Burr assessed my cars damage, and explained the ins and outs of the process of getting my car repaired. Any questions I had were listened to and answered in a timely, direct manner. Once the work was complete, I saw the quality of work that was done and knew I made a great decision. I gave this rating because the staff was knowledgeable, friendly, and "no games all business" which is great because those situations you always want upfront, direct answers. The quality of work was excellent. It had looked like my car was never hit. My overall experience was great. My otherwise troubling situation was handled in a professional, timely manner by experts of their trade. I highly recommend this dealership and collision center to anyone that wants great quality work handled in a timely manner. I will use Prime again!!!! More
I am one of those people who absolutely hate buying cars. I went to a couple of places before heading to Prime and the sales people were very aggressive and seemed to have little interest in what I wanted. I went to a couple of places before heading to Prime and the sales people were very aggressive and seemed to have little interest in what I wanted. I got to Prime and Derrick Levy couldn't have been easier to deal with. He showed me the car I was looking for, took me for a drive, and answered all of my questions. When we got back to the dealership he asked if I would like to talk about the car so we did. I told him I did not want to go back and forth all day and I made my offer. He came back within minutes with an acceptable counter-offer and the deal was done. I went tp pick up the car the next day and it was registered, insured, and inspected and ready to go. I will never hesitate to recommend this dealership and Derrick in particular to anyone looking for a car. I would also like to add that the 2003 VW Passat Wagon I bought was in pristine condition. It literally looked brand new. More
I have purchased 3 of my last 4 cars at Clair/Prime Honda and this was definitely my best experience yet. As a long time salesman myself, I can spot a shifty salesman from a mile away, and can tell when some and this was definitely my best experience yet. As a long time salesman myself, I can spot a shifty salesman from a mile away, and can tell when somebody is more concerned over their commission check than my best interest, but Paul Wisdom really looked out for what I needed. There were no high pressure tricks, no advanced up-selling tactics, just genuine meeting of needs and straight forward negotiation. I would recommend any friend or family member to ask specifically for Paul if they want to buy a Honda. More
First off, I had no intentions of purchasing at this time as I was only scheduled for an end of term lease inspection. Paul simply made the process much easier than we(husband and I) had originally antic as I was only scheduled for an end of term lease inspection. Paul simply made the process much easier than we(husband and I) had originally anticipated. As a returning customer, we expected nothing less than upscale service but we were still amazed at the level of service that has been engrained into each of the employees at prime honda, expecially with paul. He took his customer service 1 step further by providing us with the options that we had not really discussed before and wallah- we walked out with our dream car at an affordable price. Sure the paperwork is always painful but we are pleased that he was always available through every step of the process and are truly thankful we landed him as our sales guy. Paul, we wish you luck in your future endeavors and hope you make many more customers happy as you did with us. More
I came to the dealer already knowing what car I was interested in. I did not have to wait to get service and was able to drive the car. The dealer respected my need not to "close the deal" that day. interested in. I did not have to wait to get service and was able to drive the car. The dealer respected my need not to "close the deal" that day. All of my questions were adequately addressed over the course of the purchase More