Parkway Honda

High pressure sales, unprofessional, kept me there ALL afternoon, and when I started leaving they show me the car that I mentioned what I wanted in the first place. I contacted the owner of the dealership afternoon, and when I started leaving they show me the car that I mentioned what I wanted in the first place. I contacted the owner of the dealership, so hopefully he deals with this correctly. As a female, I think I was targeted the way I was because male salesman feel the need to pressure women because we are more vulnerable. I finally did walk out, but the experience helped me become more strict as I continue my shopping for the right car. And the sales manager admitted that they were being aggressive, when I asked why, he said "I don't mean to use excuses." It was because I was a woman, and I confronted him, he stumbled. He knows why he did it, so I chose to continue looking around. I think it's pathetic and sad that a dealership feels the need to force someone to test drive a car that they don't intend on getting. More

Purchasing a car from Prime Honda was the best car-buying experience I have ever had. I had already shopped around and test-driven my car and gotten a price from another dealership when I first contacted Pri experience I have ever had. I had already shopped around and test-driven my car and gotten a price from another dealership when I first contacted Prime Honda. The people at Prime Honda gave me a price and terms over the phone. Other dealers I called insisted I show up in person before they would give me any idea if they could come close to the offers I already had. That was the main reason I gave Prime Honda the first shot at making a deal. When I did go in, they were friendly, courteous and not insulting. The salesman, Steven Lander, was especially helpful in making the deal work. Instead of asking me to come in and sign some unfinished paperwork, he drove an hour in rush hour traffic to bring the paperwork to me at my job. When I picked the car up he patiently sat with me to help me get familiar with the car's features. General Sales Manager Reidar Davies also made me feel good about buying my car at Prime Honda. More

I was pleasantly surprised by my experience dealing with Prime Honda, and specifically my salesperson Steven Lander. I was looking for a used Honda Civic, Honda Accord, or Toyota Camry to replace a high mi Prime Honda, and specifically my salesperson Steven Lander. I was looking for a used Honda Civic, Honda Accord, or Toyota Camry to replace a high mileage VW Jetta. When I called Prime, they said, "We have plenty of cars; come on in." I visited the dealership with my wife and daughter, and was shown two cars out of my price range. However, before leaving Steven said "We just got a car in trade that might fit your needs, but it hasn't been detailed yet and is quite dirty." We looked at the car, which had relatively low mileage. If you could look past the dirt, you could see a good deal! So I made an offer contingent on my mechanic's approval. Within 24 hours Steven had gotten the car cleaned and ready for me to take it to my mechanic. My mechanic reviewed the car and gave it his approval, and I returned it to Prime where they made a minor body repair. Today when I brought the VW Jetta in to actually do the trade, everything went smoothly. Steven provided excellent customer service: he arranged to get a CarFax for me on the Civic, he got the keys fixed on the Civic (the front door key wasn't working properly), and he promised me that he would replace the missing owners manual. He also told me that when I returned to pick up my RMV registration, he would have the car inspected. That was a pleasant surprise, and will save me the inconvenience of taking it for inspection later. Once we had made our deal, the final deal did reflect our arrangement so there were no last minute "surprises". In the business manager's office I was shown several options for extended warranties and other services, but was not pressured to purchase anything. I was also given the option to sign up for those services within the next 30 days, so I didn't feel pressured - which is normally a big turn-off at a dealer. Thus, I have been very pleased with the purchase experience at Prime Honda, and with Steven Lander's service. I will definitely recommend Prime and Steven to my friends. More

Without a doubt the best experience I had while shopping for a car. I visited several dealers and Prime stood out as clearly the best option. Steve took the time to explain all the features of the car. Ad for a car. I visited several dealers and Prime stood out as clearly the best option. Steve took the time to explain all the features of the car. Additionally he dropped the car off at my house so that I didn't have to rent or borrow a car/friend to go and pick it up. More

From the moment I walked into the dealer I felt like I had their undivided attention. My concerns were answered immediately and accurately. While they were aggressive and competitive with pricing I did no had their undivided attention. My concerns were answered immediately and accurately. While they were aggressive and competitive with pricing I did not feel pushed in an uncomfortable way to close the deal. (And this was NOT the only dealer I interacted with for this purchase) Everyone was extremely friendly and helpful- I was extremely impressed with the team I dealt with on the showroom floor. I was encouraged by the upbeat and genuinely happy environment that can only come from a workplace where the employees are satisfied and proud of the role they fill. As GM Reidar made sure I wasn't going to walk out the door without hearing the best deal that he was able to offer. Mike, my salesman, was new but that didn't let him skip a beat... He went over every detail to make sure I knew all about the car and there was great team effort which helped him close a deal that was beneficial to both myself and the dealer. (Actually I kinda feel like I "won" a little....) Paul helped to made sure I was educated in all the exciting new features of my new Honda Accord. While the bell kept ringing with continuing sales Rui (business manager) never rushed me with the important business decisions, making sure I was comfortable with all the financial implications involved in my purchase. The dealer had great supplemental offerings which I gladly took advantage of, like 7 year extension on the manufacturers warranty. I am looking forward to a long lasting relationship with Prime as they also offer a lifetime guarantee-something that I have never heard of before. I am proud to drive around with the PRIME stamp on the back of my new car. I feel confident that if I have any questions or problems they will be addressed in a speedy manner. I have already received a followup call from Mike in which he was still patient and didn't rush me off the phone, reminding me that my experience was not just about closing a sale but finding a new home for any future auto needs. I would fully recommend Prime Honda to anyone who asked, if you want a great honest economical personal experience check them out! (Employees dealt with: Mike Davey, Rui Moreira, Reidar Davies and Paul) More

The experience of purchasing a car at Prime Honda in West Roxbury, MA was made easy, relaxed, and very satisfying by our salesperson, Steven Lander. Wihin minutes of meeting him he showed my wife and I the s Roxbury, MA was made easy, relaxed, and very satisfying by our salesperson, Steven Lander. Wihin minutes of meeting him he showed my wife and I the selection on display in the outsde lot that incorporated our requirements. We road tested two cars and ended up buying the second one. We move slowly and actually took about a month to make a decision but Steven stood right by us. He was pleasant and professional. After checking on prices on the internet, I felt that the values at Prime were real. I was very satisfied wih the deal that I made and was able to get the leather seats and sunroof that I wanted. Getting to know the pror history of the ownership of this pre-owned vehicle was an added bonus that I appreciated. The car fax was available inside each car that we looked at. Steven Lander did a great job at polishing up the car and filling up the gas tank before we picked it up. All in all it was a very rewarding experience. More

Although my wife and I ultimately purchased another brand (away from Honda), my dealings with Mr. Davies were thoroughly pleasant and professional. Mr. Davies possesses outstanding product knowledge, he was (away from Honda), my dealings with Mr. Davies were thoroughly pleasant and professional. Mr. Davies possesses outstanding product knowledge, he was extremely decisive, and in summary was the consummate professional. I intend to send all of my friends in the market for a Honda to Mr. Davies. More

I saw an ad for Prime on tv and decided to go check them I saw an ad for Prime on tv and decided to go check them out being in need of a vehicle. When I arrived at the dealership I was greeted by Steven I saw an ad for Prime on tv and decided to go check them out being in need of a vehicle. When I arrived at the dealership I was greeted by Steven Lander who took me to his desk , asked me a few questions and before I knew it we were on a test drive in the vehicle that I now own. I have been buying cars for many years now and usually it can get very annoying but this was definatly a pleasurable buying experience from start to finish. I would definatly reccomend the dealership as well as Steven. He is very friendly and knowledgable of the product and is not your average car salesman. More

I shopped 3 different Honda dealerships Boch,Weymouth, and Prime. Lillian McDaniels was by far the most pleasant, knowledgable, and professional sales person I dealt with. After doing all my legwork I gav and Prime. Lillian McDaniels was by far the most pleasant, knowledgable, and professional sales person I dealt with. After doing all my legwork I gave Prime the last opportunity to match the best price I received because I felt Lillian deserved the chance to earn my business. Since my purchase Lillian continues to follow up with me making sure I have no issues and satisfied with my purchase. I would recommend any interested in purchasing a Honda see Lillian before purchasing from anyone else. More

Just bought a new 2009 CRV EX-L w/ navi. Prime Honda gave us the best deal, had the car in stock and all the people we dealt with were very nice. Prime surpassed our buying expectations. We usually dread pur us the best deal, had the car in stock and all the people we dealt with were very nice. Prime surpassed our buying expectations. We usually dread purchasing a new car, but this was the best car buying experience we have ever had. More