Parkway Honda

I shopped 3 different Honda dealerships Boch,Weymouth, and Prime. Lillian McDaniels was by far the most pleasant, knowledgable, and professional sales person I dealt with. After doing all my legwork I gav and Prime. Lillian McDaniels was by far the most pleasant, knowledgable, and professional sales person I dealt with. After doing all my legwork I gave Prime the last opportunity to match the best price I received because I felt Lillian deserved the chance to earn my business. Since my purchase Lillian continues to follow up with me making sure I have no issues and satisfied with my purchase. I would recommend any interested in purchasing a Honda see Lillian before purchasing from anyone else. More

Just bought a new 2009 CRV EX-L w/ navi. Prime Honda gave us the best deal, had the car in stock and all the people we dealt with were very nice. Prime surpassed our buying expectations. We usually dread pur us the best deal, had the car in stock and all the people we dealt with were very nice. Prime surpassed our buying expectations. We usually dread purchasing a new car, but this was the best car buying experience we have ever had. More

After some initial misunderstanding, the manager picked up the ball and worked everything out to my complete satisfaction. Thereafter, the process went very well, Justin swung into action and delivered the up the ball and worked everything out to my complete satisfaction. Thereafter, the process went very well, Justin swung into action and delivered the car with courtesy and efficiency and followed up quite well. More

Derrell received my name last December when I requested a quote online. He called me promtly, but when I said I wasn't ready to buy, he did not push me at all. Which to me, is a huge compliment. Now, 5 quote online. He called me promtly, but when I said I wasn't ready to buy, he did not push me at all. Which to me, is a huge compliment. Now, 5 months later, I was ready to buy and I immediately thought of him to call. This was the first time I bought a car alone, after my husband passed away a few years ago, and I was nervous about the experience. Derrell was wonderful. He had an easy going way about him and I was totally comfortable. You can tell he just enjoys life and that comes through in his work and customer service. I never once felt hussled, which is more than I can say about past car buying experiences. He worked around my schedule and really was just a pleasure to interact with. I would recommend him to everyone I know who wants to buy a Honda. Thank you, Derrell!! More

My wife and I went into the Honda dealership looking at the CRV. We wound up getting the Toyota RAV4. But the professionalism and friendliness of Mr. Banks was very much appriciated, and if in the future the CRV. We wound up getting the Toyota RAV4. But the professionalism and friendliness of Mr. Banks was very much appriciated, and if in the future my wife and I want to buy a Honda. Kenny will be the first person we call. Thank you More

Lillian Mac Daniel was an excellent salesperson. She was very pleasant and was not a high pressure salesperson. She greeted me and told me what her job was in making my purchasing experience a very enjoyabl very pleasant and was not a high pressure salesperson. She greeted me and told me what her job was in making my purchasing experience a very enjoyable one. I had just gone to Boch Honda in Norwood before visiting Prime Honda in West Roxbury. I had purchased many cars from Boch Honda, but this last experience was a very unpleasant one. They played the back and forth game on the price for quite a while. I finally told them that I had enough and was going to Prime Motors. Boch Honda was very arrogant and said good luck at Prime. You won't get a better price from them as we own our inventory. They were wrong. I got the same car that Boch Honda was showing me at a price of $2,500 less and $1,000 more for my trade. This was a $3,500 difference. The whole negotiating process took about 15 minutes. The minute I walked in the door at Prime I was treated with excellent customer service. I have already reccommended them to a friend that is in the process of purchasing a new Honda. He is going to be working with Lillian Mac Daniels. More

From the very beginning it was an easy and pleasant experience to buy a car. I am a first time car buyer, and Lillian was very aware of the concerns new buyers have. Working with Yan over the internet experience to buy a car. I am a first time car buyer, and Lillian was very aware of the concerns new buyers have. Working with Yan over the internet to secure a price was also very easy - I was able to walk in and sidestep any haggling over the price of the car. Lillian made me feel instantly comfortable and came off as a genuine person who was concerned with my satisfaction. Working with Jill was also a great experience - she walked me through every step, going back and forth with lenders to secure the lowest APR rate for me. She also clearly explained what every price was and walked me through every step. Both Lillian and Jill made the whole experience actually pleasant - what a surprise! I would HIGHLY recommend this dealership, especially if you are a first time buyer. More

Our whole experience was great from the moment we walked in the door. We had called ahead to say we were coming and Justin met us, found out what we wanted, we test drove the exact vehicle we would ultimate in the door. We had called ahead to say we were coming and Justin met us, found out what we wanted, we test drove the exact vehicle we would ultimately purchase and sealed the deal with 2 hours. The business manager,Jill was kind and was only there 3 weeks. We won $250 on the wheel spin as well. The cookies and coffee were a nice touch too. We picked up the car 2 days later and it was just as we had wanted. Great Experience A+ More

3 13 09 I shopped at Prime Honda yesterday because 3 13 09 I shopped at Prime Honda yesterday because colleagues highly recommended this dealership and Mr. Davies, in particular. He and my immediate 3 13 09 I shopped at Prime Honda yesterday because colleagues highly recommended this dealership and Mr. Davies, in particular. He and my immediate sales person, Mr. Roach, were outstanding; they answered all my questions and concerns and treated me with respect. A week ago I had walked the lot and showroom of a competitor down the highway in Norwood. At that dealership not one salesperson approached me; I can’t help but think that I was ignored because I was a lone woman looking at cars. Yesterday’s experience was the complete opposite. At Prime Honda they listened, answering all my questions and concerns; they gave me a deal I certainly appreciated! I give my highest endorsement to PRIME Honda in West Roxbury because they really are PRIME! ECE More

We visited Prime Honda thru a work car buying service. We visited Prime Honda thru a work car buying service. Salesman Steve Roach was assigned to us. He was pleasent, informative, entertaining and very l We visited Prime Honda thru a work car buying service. Salesman Steve Roach was assigned to us. He was pleasent, informative, entertaining and very low pressure. He seemed very honest and freindly. We test drove a vehicle and looked at several others during our over 4 hour visit. The sales manager offered us a very attactive deal on a loaded Ridgeline unfortunately it was still out of our budget. He was willing to throw in an option I wanted on the RTL model to a brand new RT model. I felt he went the "extra mile" to make a deal. I got my vehicle below dealer invoice and was very happy with my experience at Prime. We had to wait a bit to meet the Finacial/Business Manager, or what ever they are called, as they were fairly busy. I think he was absent the day manners and customer service were taught. We had just spent over 22k in his dealership and he treated us like crap. He gave his pitch for extended warrenties and when we refused it he got bitter. We had a question about the interest rate and his response was that he basiclly waved the offer sheet in our faces and said "you signed it and agreed to this price" When we asked about the credit rankings he was cold and indiffernt and waved a binder full of ratings at us. We were very close to leaving and going else where. I reminded him we had the right by law cancel the contract. He mumbled something we couldn't understand. He was with out a doubt one of the rudest people I have ever met. He was phony pleasant until we said didn't want any options then he was just plain rude. Looking back I should have walked, there is no reason to take this kind of abuse in this day and age, for any reason. We were professional and polite, and he had no reason to treat us in the manner he did. If he is a reflection of the way Prime treats customers, I might have to rethink where I have my vehicle serviced. It's a shame that this happened because up until then everyone was pleasant and freindly. It's a very nice dealership. they are very willing to whell and deal. I got a very fair price for my trade. They offered us lunch, we had coffee, I even got to check my email on one of their computers while we were waitng. The show room is spotless. He turned one of the happiest days a person can have (buying a brand new car and getting a good deal) into a crummy experience. he was all we could talk about that night, not the great Honda I just purchased. Steve Roach would be the reason I recommend Prime. He was great when we were shopping and he was great when we picked up our car. My rating would have been better for this dealership if not for the experience we had with the business manager. More