Parkway Honda

There are fundamentaly two reasons why I gave the rating above. (1) The service from my sales consultant (Steven Lander) was way above and beyond the call of duty. I was lame and without a ride to get to above. (1) The service from my sales consultant (Steven Lander) was way above and beyond the call of duty. I was lame and without a ride to get to the dealership, but Steve picked me up from my home, brought me to the dealership and then also took me to the bank to help faciltate the purchase. (2) His service made my car buying experience such a pleasure rather than a hassle. He was patient, kind, polite, respectfull, very informative and responsive to all of my many and varying questions. I very higly commend his service with my recent purchase and will recommend him to any ofmy friends and colleagues who are in the market for a car. I want to also add my sincere thanks and appreciation for his kind and patient assistance throughout the process. More

Contacted dealership looking for specific Honda Accord model. One was identified in stock, so arranged to visit. Car was as described, telephone price quoted was honored. In about 3 hours my wife and model. One was identified in stock, so arranged to visit. Car was as described, telephone price quoted was honored. In about 3 hours my wife and I left driving the new car. Returned a few days later to pick up registration and have inspection performed. Overall, a very professional and painless purchase. Of course, we now have to complete paying for it, but that's normal. More

My experience was absolutely excellent. Prime's employees were very professional and thorough from start to finish. I will continue to do business and recommend all my friends and family. Keep us employees were very professional and thorough from start to finish. I will continue to do business and recommend all my friends and family. Keep us the good work. A special thanks to my sales consultant Gus. Brian More

Excellent dealership. Good Price. I emailed with their sales guy until I got the price I was looking for on a lease. He put me on to Steven Roach the sales rep. He respected that I knew what I wanted and sales guy until I got the price I was looking for on a lease. He put me on to Steven Roach the sales rep. He respected that I knew what I wanted and that I understood exactly how a lease works. He did not try to hard sell me anything. The only hard sell / 'pushing' I experienced came at the very end from the business manager (who I had not met before) just before I signed the lease to try and get me to sign up to the 'dealership's aftersales warranty stuff'. I expected it, heard him out and then I made it quite clear that I wasn't going to spend a penny more a month than I had agreed on. If a deal sounds too good to be true in a car dealership. . . . it is. . .don't buy into it unless you have extra cash or know nothing about cars. My overall experience with Stephen was excellent none of the usual dealership crap. Compared to Quirk Nissan it was different world. I love the car and was more than happy with the dealership. If you spend the time to go online and learn what you want and how to go about it getting it that makes you informed. Stephen respected that and so I was happy. I emailed several dealerships to get quotes first and basically went with the better deal even if it was only 400 bucks. The service was great and I am sending my father in law at the end of the month. Thank you - good dealership, great car no hassles. AM More

I will (and have already) definitely recommend this dealership, especially over another that I went to first. The salesman actually listened to my concerns ("I'm telling you upfront that I am NOT buyi dealership, especially over another that I went to first. The salesman actually listened to my concerns ("I'm telling you upfront that I am NOT buying TODAY...please do not call me repeatedly or allow or encourage anyone else here to do so, I WILL call you and come back to purchase after I've had time to..."). He answered all my questions and respected my fears; this is my very first BRAND NEW car. Also, I had to drive off the lot the first time in a hurry without playing with the buttons and testing things out. At my first try to open the driver's window I noticed a roughness, a vibration accompanied by a sound. Since I had already driven off and would not be able to return until the following day, I called Ramon right away. He was immediately concerned (with my happiness in the car) and helpful and courteous as he told me about their service department. So I can already rate the service department at that dealership as well! All 5s! (P.S. In case you are curious the window difficulty was caused by some glue stuck on the glass inside the door panel, I'm guessing from the fliers they attach to new car windows.) Thank You, new Honda Accord owner, Marcianne T. Rautenberg West Roxbury, MA More

In the past 3 months we had to purchase 2 used vehicles. In the past 3 months we had to purchase 2 used vehicles. We initially met our agent, Andrew Fenno when we arrived on the Prime lot in the extreme hea In the past 3 months we had to purchase 2 used vehicles. We initially met our agent, Andrew Fenno when we arrived on the Prime lot in the extreme heat. Andrew was patient and friendly and not at all overbearing or trying to "sell us" on a car. He was informative and knowledegable and willing to negotiate cost. He was most respectful and professional throughout the purchasing process and very quick to return phone calls and answer questions. When we decided to trade a second car less than two months later I called Andrew before I even checked the web site to see if anything met our needs. Again, Andrew was friendly and responsive and found us a used vehicle for my son. Because it was an older car we were concerned and wanted our mechanic to look at it. Andrew drove it to Medfield so our mechanic could evaluate it and then was willing to renegotiate a price to help cover needed work on the vehicle. Throughout the entire process we felt comfortable communicating with Andrew. We wouldn't hesitate to return to Prime and Andrew for future auto purchases. Maybe next time we can buy a NEW car!! More

We had gone to several luxury dealers to check on different cars and had poor experiences at all. No call backs, etc. Upon entering Prime, April introduced us to Derrick Levy. He was extemely know different cars and had poor experiences at all. No call backs, etc. Upon entering Prime, April introduced us to Derrick Levy. He was extemely knowledgeable, friendly and not pushy--all important traits to us. He was a good negotiator, as we both left feeling like we got a good deal (fair price). When I called to take delivery he took the time to show me everything new on the car. We loved the popcorn offered at the dealership, as it takes the edge off when you are there for a long time. Also, we met two managers that introduced themselves to us and were true professionals. We would definately recommend and buy again from this dealership and sales representative. More

I had a great experience with Prime Honda. Despite my first car purchase in States, Andrew made me comfortable to make a decision, and overall, he guided me in a professional and honest manner and tried first car purchase in States, Andrew made me comfortable to make a decision, and overall, he guided me in a professional and honest manner and tried to listen to my request as much as possible. Also, the dealership provides us with various warranty programs even for used car owners. More

Well, I initially found Prime dealership through the internet and the reviews that I read online. I must say my experience was the best that I have had in purchasing a new car. Usually the task is daunt internet and the reviews that I read online. I must say my experience was the best that I have had in purchasing a new car. Usually the task is daunting. There was a lot of laughs and although the process can become lengthy in purchasing a new car, they made sure to expedite the paperwork and all of the additional accessories were added very quickly. Andrew Fenno was my initial Sales Rep.He was a straight shooter which I loved working with. Very knowledgeable about his profession which is always nice.I told Andrew that I would leave a thorough review, good businesses should be recognized for their efforts. I have to thank Wes as well negotiating a final deal was never so entertaining;I'm in sales and usually its the most uncomfortable part of the deal. So in short, thanks guys I really do appreciate your work in getting this deal done. The life time power train warranty is pretty sweet too. FYI: All of this great treatment while wearing a YANKEE hat I should add. 2009 World Series-Lets go Bombers!!! Hassan"Sonny" King 2010 Black Honda Accord EX More

Last month I helped my wife purchase a new Honda Accord EX-L. Peter Zois graciously and patiently assisted my wife in selecting a model that fit her needs. We have never before been treated with so much EX-L. Peter Zois graciously and patiently assisted my wife in selecting a model that fit her needs. We have never before been treated with so much RESPECT and courtesy by an auto dealership. Prime Honda impressed me so much that I returned last weekend to purchase a 2010 Honda Pilot from Peter Zois. Peter and Bob Blacker (Sales Manager) offered me a great deal including a fair trade-in offer. The entire sales experience was pleasant and comfortable. (No hard sell tactics were employed that I received at other dealerships.) I would not hesitate to recommend strongly Prime Honda to any of my friends or family members who are looking to buy a new car. Alan Siegal, Sharon, MA More