Parkway Honda

Lillian was nice, friendly, and helpful. Though she's a salesperson, she acted more like a friend or a family member. She helped us sort out what our needs really were, and never pushed us into buying thin salesperson, she acted more like a friend or a family member. She helped us sort out what our needs really were, and never pushed us into buying things we didn't need. We had a very pleasant experience with her. More

Andrew was fantastic. I would recommend him to everyone if I could. He was extremely helpful and made sure we had everything we needed. He was the nicest salesman that I have every dealt with. He was ex if I could. He was extremely helpful and made sure we had everything we needed. He was the nicest salesman that I have every dealt with. He was extremely knowledgeable about the cars and went over every detail of the car with us. He even offered to come to the house and help me with the car if I had any questions or problems. I am going to give his name to all my friends and family that are looking for a car. More

I took advantage of the BJS Auto Buying Program. First I took advantage of the BJS Auto Buying Program. First and foremost,it was Hassle free. i submitted on line my vehicle of choice along with my price I took advantage of the BJS Auto Buying Program. First and foremost,it was Hassle free. i submitted on line my vehicle of choice along with my price expectation, and Prime made it happen. They were friendly, honest and straight forward. I received a response from Lekesha 8 minutes after I submitted my on line inquiry, and Graham followed up with a call about an hour later.I was offered an added incentive to cut the deal that evening. Upon my arrival at the dealership the following I was greated by Steve Roache who had all the paperwork in place The only hold up was filling out the credit application. I was given a good finance rate, and as a result they put me in my vehicle of choice which was a Honda CRV They even had the color of choice. The finance process was painless. They explained everything in detail, even the extended warranty options. I received an added incentive to buy at Prime which was the Liftime warranty with free oil changes and tire rotations. This was an added value in doing business with Prime. The free cookies were great, along with both the popcorn and drinks. Steve did an excellent job of walking my wife thru the various operational components of the vehicle along with a test drive. We were even introduced and given a tour of the Service facility. My wife was even given the opportunity to spin the wheel for added savings. She even won $ 5.00. A special thanks goes out to Miss Nye for her help in expediting the paperwork regarding regristration etc. All in all, it was a most pleasant and enjoyable experience. Hats off to the fine folks at Prime Honda. Mr Rosenberg, you should feel proud of your staff. Sincerly, John Micele More

I truly enjoyed my car shopping experience at PRIME and I will be referring all of my friends and family to this dealership. The information and expertise provided by Kenny, Reidar, David and Tracy were inva will be referring all of my friends and family to this dealership. The information and expertise provided by Kenny, Reidar, David and Tracy were invaluable during this process (especially Kenny who guided me the entire way). The professionalism, courtesy and knowledge is unmatched to any place I have dealt with. More

I truly enjoyed my car shopping experience at PRIME and I will be referring all of my friends and family to this dealership. The information and expertise provided by Kenny, Reidar, David and Tracy were inva will be referring all of my friends and family to this dealership. The information and expertise provided by Kenny, Reidar, David and Tracy were invaluable during this process (especially Kenny who guided me the entire way). The professionalism, courtesy and knowledge is unmatched to any place I have dealt with. More

After visiting several Honda dealerships, I decided to give Prima Honda a try. All of the Prime employees, especially Peter Zois and Frank Gallagher in sales, were straight-forward and honest with me. I give Prima Honda a try. All of the Prime employees, especially Peter Zois and Frank Gallagher in sales, were straight-forward and honest with me. I didn't have a lot of time or energy to spend "haggling", so fortunately, Peter immediately gave me an extremely competitive price for both my trade-in and new lease. He did not "play games" and was very professional, thorough, friendly, and trustworthy. I would definitely recommend Prime Honda and I will be a customer for life. It was a great experience from start to end! More

Hi All, I found this dealer after I read the reviews Hi All, I found this dealer after I read the reviews on this web site and both the dealer and the people working there deserve what is written here Hi All, I found this dealer after I read the reviews on this web site and both the dealer and the people working there deserve what is written here. This is my second car from Prime Honda. About 8 months ago I bought a 2008 Accord and then traded it in with 2010 CR-V. Both of transactions with these guys went very well. I can say that after I bought my first car, the service has been also amazing. They are really very welcoming people. They do not try to cheat you by hiding those small details that cost you a fortune after you sign the contract as many other dealers do. My first sales man Graham and the second man Gus (Gustavo) are also very friendly people. I appreciated doing business with them. Especially, my man Gustavo is a very nice guy. For instances, I was there this weekend to get my car's inspection and the registration. On my I forgot to get gas my gas light was flashing when I arrived there. I was planning to get some after done with the paper work. Guess what? They filled up my tank and washed my car while completing my paper work. I know many dealers do this washing but I have never seen a dealer who fills up your thank when you just go to get your papers. Thank you very much Gus and other fellows. I MY Worcester, MA More

Justin was absolutely wonderful. He is a great saleman-kind, responsive, a good listener, and very knowledgeable about the car. I brought my 2008 Honda Accord in for an oil change and about two ho saleman-kind, responsive, a good listener, and very knowledgeable about the car. I brought my 2008 Honda Accord in for an oil change and about two hours later walked out with a 2010 Honda Accord. Justin stayed after closing to complete all the paper work so that I could leave with the car. And, I drove away and realized that I didn't have my cell phone. I went back and he helped me and stayed with me until I found it. He went above and beyond. I am really impressed with the level of attention and consideration that was shown to me. I would recommend anyone and everyone to buy a car from him and the Prime Group. More

This was my second car from Prime Honda. I bought the first one 8 months ago. I have been going to their service since than and very satisfied with the service. After driving my first car for 8 months an first one 8 months ago. I have been going to their service since than and very satisfied with the service. After driving my first car for 8 months and putting some miles on it I bought my second car again from them. I can say that these guys are really very honest and very friendly. I am especially very thankful to Gus and Jay for their concerns. If I wanna buy another Honda, it will be definitely from Prime. I am living in Worcester and for both of my cars i drove all way down to Prime Honda. Murat Yaldizli Worcester, MA More

This was the first time I ever went to buy a car by myself. I had researched models and had targeted the Honda Fit and entered Prime Honda to get more information on the model, do a test drive, and spi myself. I had researched models and had targeted the Honda Fit and entered Prime Honda to get more information on the model, do a test drive, and spin their promotional wheel for a possible money prize. As soon as I entered the showroom, I was greeted by Wes, a seasoned salesperson, who was helping a customer at that time. He introduced me to Rocky as my guide to the world of Honda at Prime. My previous two cars were Toyota and VW types. I was not at all familiar with the Honda engines or warranties. Rocky was very patient and sensitive to my nervousness and described in detail the Honda Fit model and checked through all online material and source books to identify all options that I wanted to see if they were possible. Rocky then showed me several colors and models of the Fit and I selected one for a test drive. After getting detailed instructions on all of the switches, signals etc, we hit the road. Rocky was a calming influence and seemed to anticipate my questions and needs while managing a new car on the road. Back at the showroom, with coffee and snacks, Rocky confirmed my happiness quotient after the test drive, explained more details about the car and Honda’s great warranty program and Prime’s excellent service program. I was definitely ready to ditch my VW bug and move on to the Honda Fit. Rocky proceeded to verify Fit inventory that was available. Since I liked the car I test drove the choice was easy. Since I really did not come into the showroom to buy that evening, but just got to the point after spending time with the car and Rocky, I did not have a prepared shopping list of must-haves for options. Rocky and I were joined by Wes, while I tried to figure out what I wanted. Both had such great patience coupled with a sense of humor. As I decided on features, my team – Rocky and Wes, made reasonable offers and went to get approval. However, as I looked through the options book on Rocky’s desk, I realized I should add more features. Unfortunately, this meant additional price approvals and negotiations. Through it all, Rocky was very friendly and sensitive to my needs and attentive to any stress was experiencing. We had coffee, he kept me company while I smoked a cigarette. Finally the deal was closed. The car was mine. All features included for a very reasonable price. The service folks at Prime have already been scheduled by Rocky to fit my Fit with the special features I wanted and I am all set. Rocky has been following up for customer satisfaction and indeed, I am a satisfied customer. It was a pleasure to deal with such a friendly, non-aggressive yet effective sales agent who delivers a great product with a sweet personal style. I got exactly what I wanted for a fair price. Note: Dealership bakes chocolate chip cookies for clients - Yum! More