Parkway Honda

I had a great experience with Prime Honda. Despite my first car purchase in States, Andrew made me comfortable to make a decision, and overall, he guided me in a professional and honest manner and tried first car purchase in States, Andrew made me comfortable to make a decision, and overall, he guided me in a professional and honest manner and tried to listen to my request as much as possible. Also, the dealership provides us with various warranty programs even for used car owners. More

Well, I initially found Prime dealership through the internet and the reviews that I read online. I must say my experience was the best that I have had in purchasing a new car. Usually the task is daunt internet and the reviews that I read online. I must say my experience was the best that I have had in purchasing a new car. Usually the task is daunting. There was a lot of laughs and although the process can become lengthy in purchasing a new car, they made sure to expedite the paperwork and all of the additional accessories were added very quickly. Andrew Fenno was my initial Sales Rep.He was a straight shooter which I loved working with. Very knowledgeable about his profession which is always nice.I told Andrew that I would leave a thorough review, good businesses should be recognized for their efforts. I have to thank Wes as well negotiating a final deal was never so entertaining;I'm in sales and usually its the most uncomfortable part of the deal. So in short, thanks guys I really do appreciate your work in getting this deal done. The life time power train warranty is pretty sweet too. FYI: All of this great treatment while wearing a YANKEE hat I should add. 2009 World Series-Lets go Bombers!!! Hassan"Sonny" King 2010 Black Honda Accord EX More

Last month I helped my wife purchase a new Honda Accord EX-L. Peter Zois graciously and patiently assisted my wife in selecting a model that fit her needs. We have never before been treated with so much EX-L. Peter Zois graciously and patiently assisted my wife in selecting a model that fit her needs. We have never before been treated with so much RESPECT and courtesy by an auto dealership. Prime Honda impressed me so much that I returned last weekend to purchase a 2010 Honda Pilot from Peter Zois. Peter and Bob Blacker (Sales Manager) offered me a great deal including a fair trade-in offer. The entire sales experience was pleasant and comfortable. (No hard sell tactics were employed that I received at other dealerships.) I would not hesitate to recommend strongly Prime Honda to any of my friends or family members who are looking to buy a new car. Alan Siegal, Sharon, MA More

My review is not about the purchase, but rather my first service experience. I brought my new CRV in for a simple oil change and tire rotation. Even though I didn't have an appointment, I was led to believe service experience. I brought my new CRV in for a simple oil change and tire rotation. Even though I didn't have an appointment, I was led to believe it wouldn't take long - after all the service bay was labeled "express". Over two hours later, my car was ready. I was told it had been washed and vacuumed. It may have had some water sprayed over it but it definitely was not washed nor was it vacumed at all. All in all, a poor first experience with the service department. I question the value of the service contracts. You might want to carefully consider them. More

I was looking for a Honda Element... which are for some odd reason hard to find these days. Anyway after inquiring after a car on their internet site, and speaking to April who stated that the car in ques odd reason hard to find these days. Anyway after inquiring after a car on their internet site, and speaking to April who stated that the car in question did not have a deposit on it, I came 30 miles from my house to make a deal. Having already made a similar deal with Bernardi Honda, who had promised to find me a car, but after 2 weeks could not find the car and returned my deposit graciously. Anyway, I went through the chit chat with Mike and had them lookand got an offer, which was about $300 more than Bernardi, I accepted (as hey, they had the car). So, that's when they told me they'd find the car in a week. The car I had inquired about was sold already. (And in fact, they said they had "traded for it" so that means it always had a deposit on it.) The proceeded to explain how good a deal they were giving me, bad mouthing Bernardi who they said was acting in bad faith, and then promise me they really could find me a car. Although I gave them several opportunities to explain April's untrue statement to me, they never explained, or gave me any reason to trust them other than "If you knew me". Well, the only thing I know about Prime Honda at that point was that they were happy by accident or policy to lie to me to get me to come into their dealership. Although they appealed to the logic that "why would they want to waste their time", it was clear to me they had no trouble wasting mine. More

It is a great place to discuss the options when buying your car, no rush, in a friendly way, with the attention to the customer. Great place comparing to other dealers and even greater are persons who hel your car, no rush, in a friendly way, with the attention to the customer. Great place comparing to other dealers and even greater are persons who help to make the buying car experience a pleasant excitement. If you are looking for changing the car this is the place where you can get the personal attention and support to get it done in a very comfortable way. More

Great exprience!! not pushy like most dealers. Justin was great and the finance guy was great also i think his name was rui? Definitly recommend to my friends and family. They even got the color i wanted for great and the finance guy was great also i think his name was rui? Definitly recommend to my friends and family. They even got the color i wanted for my car when they didnt have it in stock. Excellent all around...The cookies and popcorn was a bonus as well.. More

I have gotten four new cars over the years, and Prime Honda was the first positive experience with a dealer that I have had. They were honest, not pushy, and the paperwork agreed with everything I had b Honda was the first positive experience with a dealer that I have had. They were honest, not pushy, and the paperwork agreed with everything I had been told verbally. When I picked up the car, the sales person spent a good chunk of time going over it with me. Everything was explained to my satisfaction when I asked questions, and they let me take my time looking over the paperwork. When I called with a question, the call was returned promptly. More

I had a very good experience buying my new Pilot at Prime Honda dealership/West Roxbury, Mass, mainly because of the person who was helping me all the way through, Gus Borges. Gus made the experience really Honda dealership/West Roxbury, Mass, mainly because of the person who was helping me all the way through, Gus Borges. Gus made the experience really good, he was so friendly and truly nice. He really worked out every detail I asked for (specific car color, color of interion leather, etc.)and kept me posted all the time with upcoming news. Thank you so much Gus, you've made my buying car experience truly enjoyable, appreciate all your help!!! Keep up the great work:-) Beata Machowski More

This is my second letter since my last posting. Davies tried to work things out but still could not match my price. He said it was unattainable. But appreciate that atleast he responded! Micheal and Rocky tried to work things out but still could not match my price. He said it was unattainable. But appreciate that atleast he responded! Micheal and Rocky are excellent salespersons!!! Keep up the good work although we couldnt come to close in on a deal... More