Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Steve was very efficient, professional and made the whole transaction easy and enjoyable. Steve was very helpful in locating the right car, he was courteous and did everything possible to make us do the leas transaction easy and enjoyable. Steve was very helpful in locating the right car, he was courteous and did everything possible to make us do the least amount of work. We highly recommend Prime, especially Steve Carrigan. More
I was a little apprehensive when I went in to Prime Honda but as soon as I met Lillian McDaniels, I felt at ease. I told her I was trying to decide between a Honda Accord and a Toyota Camry. I knew there w but as soon as I met Lillian McDaniels, I felt at ease. I told her I was trying to decide between a Honda Accord and a Toyota Camry. I knew there was something unusual about this dealership as soon as she told me she would set up a test drive for me on BOTH cars. Prime also has a Toyota dealership next door. She kept to her word. I went in for a test drive in the Accord and, when we were finished, she walked me over to the Toyota dealership and handed me off to Patrick, a Toyota salesman. I had done a lot of internet research and had been into 4 other dealerships and I found that no other salesperson knew their products as well as Patrick and Lillian. I even tried to stump them with questions that got different answers from other dealerships and they knew the correct answers without hesitation. I liked both cars but I decided on the Accord for 2 reasons: (1) the rear seats on the Camry XLE with leather seats do not fold down. They only have a pass-through; and (2) I have been driving Camrys since 1988 and it was time for a change. I also felt that the Accord had a more luxurious and solid feel. I also liked the fact that the Accord only has trim levels and not individual accessories to select. It made comparison shopping much easier. Back to Lillian … She is the most knowledgeable and pleasant car salesperson I have ever met. She is the exact opposite of the stereo-typical car salesman. She was friendly, knowledgeable and, to my surprise, extremely truthful. Another thing I found unusual is at Prime, they value your trade-in separate from the vehicle you are buying. So, whether I was buying the Camry, Accord or any other vehicle at Prime, my trade was worth the same amount. They do not try to confuse you by combining the trade value with the discount of the sticker price. After the normal, non-pressured negotiations with the sales manager, Bobby Blacker on 12/29/09, I wound up getting the car for the exact price I expected. This was the most pleasant car buying experience I have ever had. I could not recommend them more. More
Justin was a great salesman and a pleasure to do business with again. We bought a new CRV in MArch from him and brought our son for a used car this time. He is the consummate salesman, very trustworthy and s with again. We bought a new CRV in MArch from him and brought our son for a used car this time. He is the consummate salesman, very trustworthy and sincere. We will continue to recommend him to friends/family. More
Lillian was nice, friendly, and helpful. Though she's a salesperson, she acted more like a friend or a family member. She helped us sort out what our needs really were, and never pushed us into buying thin salesperson, she acted more like a friend or a family member. She helped us sort out what our needs really were, and never pushed us into buying things we didn't need. We had a very pleasant experience with her. More
Andrew was fantastic. I would recommend him to everyone if I could. He was extremely helpful and made sure we had everything we needed. He was the nicest salesman that I have every dealt with. He was ex if I could. He was extremely helpful and made sure we had everything we needed. He was the nicest salesman that I have every dealt with. He was extremely knowledgeable about the cars and went over every detail of the car with us. He even offered to come to the house and help me with the car if I had any questions or problems. I am going to give his name to all my friends and family that are looking for a car. More
I took advantage of the BJS Auto Buying Program. First I took advantage of the BJS Auto Buying Program. First and foremost,it was Hassle free. i submitted on line my vehicle of choice along with my price I took advantage of the BJS Auto Buying Program. First and foremost,it was Hassle free. i submitted on line my vehicle of choice along with my price expectation, and Prime made it happen. They were friendly, honest and straight forward. I received a response from Lekesha 8 minutes after I submitted my on line inquiry, and Graham followed up with a call about an hour later.I was offered an added incentive to cut the deal that evening. Upon my arrival at the dealership the following I was greated by Steve Roache who had all the paperwork in place The only hold up was filling out the credit application. I was given a good finance rate, and as a result they put me in my vehicle of choice which was a Honda CRV They even had the color of choice. The finance process was painless. They explained everything in detail, even the extended warranty options. I received an added incentive to buy at Prime which was the Liftime warranty with free oil changes and tire rotations. This was an added value in doing business with Prime. The free cookies were great, along with both the popcorn and drinks. Steve did an excellent job of walking my wife thru the various operational components of the vehicle along with a test drive. We were even introduced and given a tour of the Service facility. My wife was even given the opportunity to spin the wheel for added savings. She even won $ 5.00. A special thanks goes out to Miss Nye for her help in expediting the paperwork regarding regristration etc. All in all, it was a most pleasant and enjoyable experience. Hats off to the fine folks at Prime Honda. Mr Rosenberg, you should feel proud of your staff. Sincerly, John Micele More
I truly enjoyed my car shopping experience at PRIME and I will be referring all of my friends and family to this dealership. The information and expertise provided by Kenny, Reidar, David and Tracy were inva will be referring all of my friends and family to this dealership. The information and expertise provided by Kenny, Reidar, David and Tracy were invaluable during this process (especially Kenny who guided me the entire way). The professionalism, courtesy and knowledge is unmatched to any place I have dealt with. More
I truly enjoyed my car shopping experience at PRIME and I will be referring all of my friends and family to this dealership. The information and expertise provided by Kenny, Reidar, David and Tracy were inva will be referring all of my friends and family to this dealership. The information and expertise provided by Kenny, Reidar, David and Tracy were invaluable during this process (especially Kenny who guided me the entire way). The professionalism, courtesy and knowledge is unmatched to any place I have dealt with. More
After visiting several Honda dealerships, I decided to give Prima Honda a try. All of the Prime employees, especially Peter Zois and Frank Gallagher in sales, were straight-forward and honest with me. I give Prima Honda a try. All of the Prime employees, especially Peter Zois and Frank Gallagher in sales, were straight-forward and honest with me. I didn't have a lot of time or energy to spend "haggling", so fortunately, Peter immediately gave me an extremely competitive price for both my trade-in and new lease. He did not "play games" and was very professional, thorough, friendly, and trustworthy. I would definitely recommend Prime Honda and I will be a customer for life. It was a great experience from start to end! More
Hi All, I found this dealer after I read the reviews Hi All, I found this dealer after I read the reviews on this web site and both the dealer and the people working there deserve what is written here Hi All, I found this dealer after I read the reviews on this web site and both the dealer and the people working there deserve what is written here. This is my second car from Prime Honda. About 8 months ago I bought a 2008 Accord and then traded it in with 2010 CR-V. Both of transactions with these guys went very well. I can say that after I bought my first car, the service has been also amazing. They are really very welcoming people. They do not try to cheat you by hiding those small details that cost you a fortune after you sign the contract as many other dealers do. My first sales man Graham and the second man Gus (Gustavo) are also very friendly people. I appreciated doing business with them. Especially, my man Gustavo is a very nice guy. For instances, I was there this weekend to get my car's inspection and the registration. On my I forgot to get gas my gas light was flashing when I arrived there. I was planning to get some after done with the paper work. Guess what? They filled up my tank and washed my car while completing my paper work. I know many dealers do this washing but I have never seen a dealer who fills up your thank when you just go to get your papers. Thank you very much Gus and other fellows. I MY Worcester, MA More