Parkway Honda

My experience here was great. A brother of mine owned 2 vehicles purchased from Prime Honda and my previous Honda was leased through the previous ownership and was due to mature in January 2010. He recomme vehicles purchased from Prime Honda and my previous Honda was leased through the previous ownership and was due to mature in January 2010. He recommended that I come here and that I would have a great experience. Prime took care of the end-of-lease inspection for my previous Honda and worked with me to lease a new Honda with a price that I could live with and acceptable term length. More

If it weren't for the great price of the car I would have walked away on more than one occasion. No one seemed to know what was going on. This was the most painful car purchase I have ever made. People would walked away on more than one occasion. No one seemed to know what was going on. This was the most painful car purchase I have ever made. People wouldn't call me back, I ended up having to take the car back to get fixed, and I'm still waiting for the free GPS I was promised (nearly a month ago). Not to mention that I never got the free gas voucher I was promised either. They were also supposed to have a check ready for me when I picked up my car (for the last payment on my lease) and they didn't which meant that I paid the payment late. They told me they would write a check for the late fee and that never happened either. The only plus side was that the car was a great price. Otherwise, I never would have bought it from Prime. When I originally posted the above message a manager, Bobby, got back to me immediately. He apologized profusely and quickly got me the GPS and filled my tank. He even offered to detail my car at the end of the winter. My interactions with him, and with Wes on a previous occasion were very helpful. Bobby told me that there was no excuse for what happened, that it was a busy time and communication failed. I thanked him for his help, and am very appreciative that he attempted to take care of the problem once he was aware of it. I'm going to chalk this up to failed communication on their part, and I appreciate his endeavors to fix the problem. More

The reason I chose Prime Honda in West Roxbury MA is because it is located in my neighborhood. I was very impressed with Ms. Lillian McDaniel. She showed experience in car sales and was very knowledgeab because it is located in my neighborhood. I was very impressed with Ms. Lillian McDaniel. She showed experience in car sales and was very knowledgeable with the Honda line of automobiles. She took me on a test drive and explained in details all the features the new CR-V provided. My main concerns in vehicles are safety, comfort and reliability. Our negotiations were more or less what I expected and we agreed on a figure that I felt comfortable with. Ms. McDaniel is an asset to Prime Honda. She is a professional, warm and friendly. I would definitely recommend her to all my friends and acquaintances should they be interested in purchasing a new vehicle. I wish her tons of success in this new year and for many years to come. Congratulations Prime Honda of West Roxbury, Massachusetts for having Lillian McDaniel on board. More

This is the second vehicle I have purchased from Derrick Levy at Prime Honda. He is very straighforward, making purchasing a new vehicle an easy transaction. The staff at reception and the serivce area we Levy at Prime Honda. He is very straighforward, making purchasing a new vehicle an easy transaction. The staff at reception and the serivce area were very professional and helpful. I would recommend Derrick and Prime Honda to my family and friends. More

Kind made you feel like you mattered .They were not pushy and answered all questions. Made the buying experience comfortable. I would reccomend this dealership highly.The vechicle was able to be delivered t and answered all questions. Made the buying experience comfortable. I would reccomend this dealership highly.The vechicle was able to be delivered to me the same night . The salesman went over the controls and explained everything to us. The salesman called the next day to make sure everything was ok and asked if we had any questions. More

They put an alluring ad on the website, but when I called them they were not able to give me complete information, and the person I talked to forgot to tell me they have an online pre-approval application al them they were not able to give me complete information, and the person I talked to forgot to tell me they have an online pre-approval application although I told him several times that I am 3 =hrs way to them. Also when you call and leave a voice mail to follow up your business no one gives you a call back. In brief, they played with me one week and on next Friday they told me that their business manager had already told me on "Tuesday" that they cant make it, but the fact is when I talked to the business manager on Tuesday he asked me to call back again after 15 minutes to give him info about similar cases so he could find a solution but he was not there, so I left him a voice mail, which was never responded! Bottom line, I drove 3 hrs from my place to this dealership to get a car. I wasted my time with them. My friends & I bought a car for my friends with similar situation to mine, a week before from another dealership and there was no problem, but it seems that these guys do not know how to handle cases beyond a simple straightforward situation. More

I bought a used Honda Fit at Prime Honda in 12/09. The sales person was Gus Borges. Gus was friendly, courteous, and well informed about the vehicle. He was patient and accommodating with my questions and sales person was Gus Borges. Gus was friendly, courteous, and well informed about the vehicle. He was patient and accommodating with my questions and requests, and paid careful attention to detail. My other contacts with sales personnel (Graham) and finance (Jay) were pleasant and helpful. Folks in maintenence and accessories were great too! I am very happy about my decision to purchase my car from Prime Honda, and would reccomend the dealership and Gus to others who are considering buying a car! More

The staff at Prime Honda was very respectful, friendly and made sure they went over all the details with me. Even the person who I initially called for a phone quote was very friendly and gave me the best and made sure they went over all the details with me. Even the person who I initially called for a phone quote was very friendly and gave me the best price amongst 4 dealers right off the bat. The staff at the dealership including Lillian, David and Jay were all considerate of my time. They did not go in circles coming up with ridiculous offers. I would highly recommend the dealership to anyone looking for a Honda. More

When one has to buy a car this would be a good place to go. Helpful and cordial and knowledgeable. Price quotes over the internet were held to when we came in person. Everyone dreads having to go and haggl go. Helpful and cordial and knowledgeable. Price quotes over the internet were held to when we came in person. Everyone dreads having to go and haggle over a new car and this took the haggle out of the experience. Andrew Fenno especially went out of his way to follow=up and make sure we had answers to any questions. Wish them all well and will recommend them to others in the future. More

We came in to buy a new car, a used car & with the help of our salesperson Lillian Mcdaniel she helped us figure the right deal for us. In the past when we have bought a new vehicle the sales help were tre of our salesperson Lillian Mcdaniel she helped us figure the right deal for us. In the past when we have bought a new vehicle the sales help were tremendous falling over backwards to help us, once the deal went through and we walked out the door that helpfulness dissapeared. We both have a feeling that Prime will be different that they will be there if we have any questions in the future, our experience working with Lillian Mcdaniel showed us that all dealerships are not the same, that some do care after the transaction has been completed. More