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Parkway Honda
West Roxbury, MA
1,032 Reviews
Welcome to Parkway Honda: Where Excellence Meets Passion in West Roxbury, MA
At Parkway Honda, nestled in the heart of West Roxbury, MA, we don't just sell cars; we foster connections. Inspired by a profound belief in the power of community and the importance of every individual experience, we dedicate ourselves to not only meeting but exceeding your expectations in every interaction. Whether you're engaging with our knowledgeable sales team, exploring financing options, or consulting with our expert service department, you're more than just a customer; you're part of the Parkway Honda family.
Discover the Parkway Honda Difference: A Legacy of Service and Selection
Serving the vibrant communities of Boston, Quincy, Newton, and the wider Massachusetts area, Parkway Honda stands as a beacon of quality and integrity. Our diverse range of new and used Honda models is meticulously curated to ensure that your unique needs and desires are not just met but embraced. From the eco-friendly elegance of the Honda Civic or Accord to the spacious luxury of the CR-V or Pilot, our inventory reflects our commitment to your journey.
Venture into the world of Certified Pre-Owned (CPO) with us, and you'll find more than just a car. You'll discover a promise of reliability, backed by comprehensive warranties and 24-hour roadside assistance. Your perfect vehicle awaits, and it's our joy to guide you to it.
Embark on Your Journey with Confidence: Financing Made Personal
The Parkway Honda finance team believes in empowerment. We're here to illuminate the path to ownership, offering personalized financing and leasing options designed around your life. Our secure online application process is your first step towards freedom, a simple gesture that brings you closer to your dreams. Let us navigate the complexities of financing together, turning possibilities into realities.
Elevate Your Experience: Service and Care at Parkway Honda
Your journey with Parkway Honda doesn't end with a purchase; it begins anew with each mile you travel. Our state-of-the-art service center, manned by certified Honda technicians, stands ready to ensure your vehicle remains a source of pride and joy. From routine maintenance to comprehensive repairs, we use only genuine Honda parts, guaranteeing your car's performance and your peace of mind. Discover our service specials and schedule your next visit easily online—your Honda deserves the best, and so do you.
Join Us at Parkway Honda: Your Journey Awaits
We invite you to experience the Parkway Honda difference, a place where excellence and empathy converge to create extraordinary automotive journeys. Reach out to us online or by phone; better yet, visit us in West Roxbury. Your adventure begins here, at Parkway Honda—where every drive is a journey worth taking.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,032 reviews
August 18, 2023
My overall experience at this dealership was great. Sergio and Paul provided great costumer service and were able to help with my vehicle and financial needs. Sergio did not hesitate to deliver beyond Sergio and Paul provided great costumer service and were able to help with my vehicle and financial needs. Sergio did not hesitate to deliver beyond my expectations when it came to finding a new car. After listening to what I was looking for, he didn’t just show me what I described, it was better. He is an excellent salesman who was able to find me the perfect car while getting me a fabulous deal. Both him and Paul were very informative throughout the entire process. Paul took his time going over all the financial paperwork and clearly answered all the questions I had. This is my second time buying a car from Parkway Honda and I would definitely go back again, as long as these keep employees like this around. Thanks Sergio and Paul for making this a smooth process!! More
by hmccarthy
August 17, 2023
Parkway Honda-charged nearly $1300 for a non-existent repair. Don't bring your car in there for service, ever! Honda did refund my money-but only after posting a negative review here. repair. Don't bring your car in there for service, ever! Honda did refund my money-but only after posting a negative review here. More
by judy
August 15, 2023
Terrible customer experience - but very nice car. Sergio Garcia was super pushy and unclear at moments. When I sat down, some non-advertised fees came up, and it was hard to get back to the price off Sergio Garcia was super pushy and unclear at moments. When I sat down, some non-advertised fees came up, and it was hard to get back to the price offered in CarGurus.com. The ad picture mentioned an extended dealership warranty that was not honored at the time of sales. The title and car took over a month to be ready for pick up, they could never explain why. To top it off, the website offered free home delivery, which later on they retracted without an explanation. Overall, not a friendly dealership for foreigners looking for a car. I'd recommend trying somewhere else. More
by dan
Employees Worked With
July 19, 2023
I loved working with Stephanie. She was patient with me, as I had a lot of questions. She was knowledgeable and she worked so hard for us when working to get the best deal. I would She was patient with me, as I had a lot of questions. She was knowledgeable and she worked so hard for us when working to get the best deal. I would definitely recommend her to my friends and family! More
by Pattieflynn5
Employees Worked With
July 07, 2023
Parkway Honda customer service was excellent. Sergio Garcia, our salesperson, was extremely knowledgeable and worked with us to find the car we wanted. He spent a good deal of time with us worki Sergio Garcia, our salesperson, was extremely knowledgeable and worked with us to find the car we wanted. He spent a good deal of time with us working with issues with getting the paperwork required for the insurance and registration and was always available and responsive. When we picked the car up, Sergio did a great job explaining all the features of our new Honda CRV. Great experience all around and we will certainly shop at Parkway Honda again if Sergio is there! More
by stakesian
June 27, 2023
Sergio was very communicative throughout the process even after dealing with an out-of-state car and an insurance with one MA office. I highly recommend! after dealing with an out-of-state car and an insurance with one MA office. I highly recommend! More
by carmona.kim
Employees Worked With
June 21, 2023
Inspite of having a bad experience at Sales Department at at Parkway Honda, MA(I purchased my Honda CRV at this dealership), I went to this dealer only based on the review feedback for Angelis Ramirez. Howe at Parkway Honda, MA(I purchased my Honda CRV at this dealership), I went to this dealer only based on the review feedback for Angelis Ramirez. However, my Car service advisor today was Roberta Motta, whom I met here for the first time. I got an excellent service and the response. Keep up the good service, Rob!. Rob gave me his email and phone and send any queries any time. Thank you again, Rob. NOTE: Since I came to this dealership only because of Angelis, I introduced myself to her and appreciated her for best reviews she is getting. Amazingly, she offered to reach-out to her for future service when needed. More
by Kasi
Employees Worked With
June 10, 2023
Sergio was fantastic. Was respectful of our needs and concerns. Walked me through the process. Never pressured us. Walked away very happy. Was respectful of our needs and concerns. Walked me through the process. Never pressured us. Walked away very happy. More
by Merch
June 10, 2023
Parkway Honda is organized really nicely and welcoming (without putting on pressure) when you walk in the door! All staff we engaged with were both friendly, professional and knowledgeable. (without putting on pressure) when you walk in the door! All staff we engaged with were both friendly, professional and knowledgeable. More
by asica10
