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Parkway Honda
West Roxbury, MA
1,059 Reviews
Welcome to Parkway Honda: Where Excellence Meets Passion in West Roxbury, MA
At Parkway Honda, nestled in the heart of West Roxbury, MA, we don't just sell cars; we foster connections. Inspired by a profound belief in the power of community and the importance of every individual experience, we dedicate ourselves to not only meeting but exceeding your expectations in every interaction. Whether you're engaging with our knowledgeable sales team, exploring financing options, or consulting with our expert service department, you're more than just a customer; you're part of the Parkway Honda family.
Discover the Parkway Honda Difference: A Legacy of Service and Selection
Serving the vibrant communities of Boston, Quincy, Newton, and the wider Massachusetts area, Parkway Honda stands as a beacon of quality and integrity. Our diverse range of new and used Honda models is meticulously curated to ensure that your unique needs and desires are not just met but embraced. From the eco-friendly elegance of the Honda Civic or Accord to the spacious luxury of the CR-V or Pilot, our inventory reflects our commitment to your journey.
Venture into the world of Certified Pre-Owned (CPO) with us, and you'll find more than just a car. You'll discover a promise of reliability, backed by comprehensive warranties and 24-hour roadside assistance. Your perfect vehicle awaits, and it's our joy to guide you to it.
Embark on Your Journey with Confidence: Financing Made Personal
The Parkway Honda finance team believes in empowerment. We're here to illuminate the path to ownership, offering personalized financing and leasing options designed around your life. Our secure online application process is your first step towards freedom, a simple gesture that brings you closer to your dreams. Let us navigate the complexities of financing together, turning possibilities into realities.
Elevate Your Experience: Service and Care at Parkway Honda
Your journey with Parkway Honda doesn't end with a purchase; it begins anew with each mile you travel. Our state-of-the-art service center, manned by certified Honda technicians, stands ready to ensure your vehicle remains a source of pride and joy. From routine maintenance to comprehensive repairs, we use only genuine Honda parts, guaranteeing your car's performance and your peace of mind. Discover our service specials and schedule your next visit easily online—your Honda deserves the best, and so do you.
Join Us at Parkway Honda: Your Journey Awaits
We invite you to experience the Parkway Honda difference, a place where excellence and empathy converge to create extraordinary automotive journeys. Reach out to us online or by phone; better yet, visit us in West Roxbury. Your adventure begins here, at Parkway Honda—where every drive is a journey worth taking.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,059 reviews
January 19, 2018
Not Thorough Enough I have been going to prime Honda since I got my Honda from the Toyota next door. I only went for the occasional oil change and alignment. After the fi I have been going to prime Honda since I got my Honda from the Toyota next door. I only went for the occasional oil change and alignment. After the first alignment, I realized that they were just not thorough enough. My alignment is never done properly. My car still sways horribly. I complained one time about the issue and they redid it. It still was not done properly and they redid it again....alignment is still not good after three tries. Also, I paid near $500 for one of the service packages that comes with a full inspection. The service rep at the time failed to notify me that my axle seal was leaking. The only reason I found out was because I came back again to get my alignment looked at. They are negligent. I only go there because I have platinum warranty that can only be used there. I cannot wait until I switch cars in the future. When I ask for the manager I get the run around. Prime Honda has disappointed me many times. More
by Empress
Employees Worked With
Different ones
January 19, 2018
Service of quality That was a good experience to work with prime Honda I cannot wait to come back again Customer service is so kind and so helpful That was a good experience to work with prime Honda I cannot wait to come back again Customer service is so kind and so helpful More
by Nescharmant
Employees Worked With
Randy
January 16, 2018
Excellent experience!! Meghan was the most professional, happy face I have ever met at any Honda dealerships!! she met me with enthusiasm and made my service visit at dealer Meghan was the most professional, happy face I have ever met at any Honda dealerships!! she met me with enthusiasm and made my service visit at dealership so easy and positive! Thank you Meghan! See you again! More
by Piro
Employees Worked With
Meghan
January 12, 2018
Great Sales Agent and Car Buying Experience Simon Suen, my sales agent, was great. I was referred to him by a friend who recently bought a car with Simon. He made the overall car buying experien Simon Suen, my sales agent, was great. I was referred to him by a friend who recently bought a car with Simon. He made the overall car buying experience pleasant. He was informative, patient, and not pushy. Prime Honda of Boston was able to match the e-online price I got from another dealership. More
by ChildcareDirector2018
Employees Worked With
Simon Suen, Ron Avelar
January 12, 2018
excellent customer service I had excellent customer service, they really worked hard for my car. very friendly and prompt. I can't say enough about how happy I am with the expe I had excellent customer service, they really worked hard for my car. very friendly and prompt. I can't say enough about how happy I am with the experience all around. More
by Tonia Klemp
Employees Worked With
tony
January 11, 2018
Service My service advisor was Doug wheelock. Doug greeted me promptly and went thru my service options. He was very professional and treated me very nicely My service advisor was Doug wheelock. Doug greeted me promptly and went thru my service options. He was very professional and treated me very nicely More
by Ruboxo
Employees Worked With
Doug wheelock
January 08, 2018
It was okay Well communication was not so great. One staff provide one information and then another staff says something else. Also some important information is Well communication was not so great. One staff provide one information and then another staff says something else. Also some important information is not provided at the right time. Which complicated the amount of time to complete the work. More
by Nin
Employees Worked With
Master key
January 05, 2018
Sale/ Customer Rep was awesome! Very helpful and pleasant Length was about 1 hr and 45 mins. The experience was pleasant and I was informed of what needed to be done in a timely manner. Length was about 1 hr and 45 mins. The experience was pleasant and I was informed of what needed to be done in a timely manner. More
by Hondagirl2018
Employees Worked With
Randy Vicente
January 03, 2018
Awesome and fast customer service Everytime i call or drive in for any services, i always get attended in a fast and timely manner. My needs are always met with my car. And the employe Everytime i call or drive in for any services, i always get attended in a fast and timely manner. My needs are always met with my car. And the employess always go above and beyond to give me the best deals. More
by Dacevedo
Employees Worked With
Jeff
January 02, 2018
Service on Honda Civic 2006 Always a pleasure to go to PrimeHonda, went in for oil change and b1 service - quick in and out service with overview of future recommended service. Always a pleasure to go to PrimeHonda, went in for oil change and b1 service - quick in and out service with overview of future recommended service. More
by Wsuriel
Employees Worked With
Eleo Pepe
