
Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Fantastic service I am using this company for over 8 years and the service is phenomenal. I am on a first name basis with a large percentage of the staff. I am using this company for over 8 years and the service is phenomenal. I am on a first name basis with a large percentage of the staff. More
Sticker Fast professional Pleasant atmosphere Would recommend Service was good Would recommend Have gone for several years Pleasant customer servic Fast professional Pleasant atmosphere Would recommend Service was good Would recommend Have gone for several years Pleasant customer service rep sent text Well done on all areas More
Great Experience Jonathan was very proactive and professional in accommodating my needs. I was able to receive a discount on my oil change. Thank you Jonathan, I will Jonathan was very proactive and professional in accommodating my needs. I was able to receive a discount on my oil change. Thank you Jonathan, I will see you soon. More
Oil Change Really Great service..pleasant staff..quick turnaround. Always bring my car here. Bought my car here. Wash the car for you. Would recommend this p Really Great service..pleasant staff..quick turnaround. Always bring my car here. Bought my car here. Wash the car for you. Would recommend this place More
I love my new car! I have been very pleased with my car buying experience. Roy Singh was most professional and courteous throughout the process. He explained everything I have been very pleased with my car buying experience. Roy Singh was most professional and courteous throughout the process. He explained everything and answered my questions. Before I left, he sat in the car with me and went over it’s features and helped set up some of the options. This was important since I am a senior citizen and needed the help! Many thanks for a positive car buying experience. More
Great service I had my Honda CRV in today for regular maintenance. Bill was informative, pleasant and efficient. Another great experience at Prime The waiting time I had my Honda CRV in today for regular maintenance. Bill was informative, pleasant and efficient. Another great experience at Prime The waiting time and waiting area were satisfactory. Thanks for the car wash. More
Muffler Repair and Tires Everything went very smoothly. The service person who handled this for me was very thoughtful and gave good advice about my new tires. The location is Everything went very smoothly. The service person who handled this for me was very thoughtful and gave good advice about my new tires. The location is convenient for me. More
The best it can be Prime has put a lot of thought into making service visits as fast and comfortable as possible. Easy, fast check in, one rep stays with you through th Prime has put a lot of thought into making service visits as fast and comfortable as possible. Easy, fast check in, one rep stays with you through the visit, reporting issues, arranging rides, and delivering your bill and car at the end. Chairs in waiting room are comfy(though I dislike that there are few places to sit now that are not in front of the tv.). There are a couple of guys there who have been there for at least 20 years- very efficient and knowledgeable . I think they might still bake cookies throughout the late morning and early afternoon! More
Very helpful during end of day problem I was so thankful this dealership and the advisors and mechanics helped me at the end of the day. I was really desperate to figure out what this nois I was so thankful this dealership and the advisors and mechanics helped me at the end of the day. I was really desperate to figure out what this noise was that was getting worse. More
Service Department needs improvements badly! Oil change on 8/16/2019 at 12:15 pm. Took about an hour or so. When I arrived at home I opened the hood to check oil level and was shocked, oil spots Oil change on 8/16/2019 at 12:15 pm. Took about an hour or so. When I arrived at home I opened the hood to check oil level and was shocked, oil spots were all over the engine. Too bad I did not check it while I was there. Whoever did oil change on my CRV - shame on you!!! If in my power, I would fire him. Prime Honda Service Department has no QC. Management must be responsible for service techs work and check their work before releasing a car to a customer. Awful service again. This dealer completely lost me as a customer! p.s. I was advised to do transmission oil flush also. Glad I refused it, imagine what could they do. More