
Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Poor Quality Poor quality service Did not do things which were requested primarily Despite informing they did not wash and vacuum my car Created communication Poor quality service Did not do things which were requested primarily Despite informing they did not wash and vacuum my car Created communication gaps and charged unnecessarily for extras More
Oil Change and Tire Rotation I went in on Sept 21 And Bill took care of me and was very helpful !He even got my car washed after my oil change which normally I have to ask and it I went in on Sept 21 And Bill took care of me and was very helpful !He even got my car washed after my oil change which normally I have to ask and it's never done . There had been times I did ask and it not had been done. More
Excellent Service Service completed faster than estimated. Didn’t pressure me into getting extra services but gave me a detailed breakdown with reason why it’s needed a Service completed faster than estimated. Didn’t pressure me into getting extra services but gave me a detailed breakdown with reason why it’s needed and a number to call for an appointment. Very professional. Found the cause of an issue other mechanics couldn’t find without me telling them about the issue. More
Service I was happy with my service advisor . I didn’t have the work done at this time. But very happy with the dealership. Thank You I was happy with my service advisor . I didn’t have the work done at this time. But very happy with the dealership. Thank You More
Excellent new car purchasing experience Purchased a new 2019 Civic from Prime. Ben was my assigned salesperson and I highly recommend him. Very professional and easy to work with, he took th Purchased a new 2019 Civic from Prime. Ben was my assigned salesperson and I highly recommend him. Very professional and easy to work with, he took the time to show me all the features in the car, kept me updated throughout the buying process. Because I live far from the dealership, I asked him to complete everything in one day and he made sure every step was completed. The car was well priced, I had agreed the a few days before on the price with Rohan and left a credit card deposit to hold the car. Sam the business manager was very good, completed the paperwork promptly and did not push extras to inflate the cost. This was the best new car buying experience I’ve had and highly recommend Prime Honda. More
Great service Very prompt and efficient service. Customer-focused, and good communication. Good appraisal of work done with no up-sell. I would not hesitate to reco Very prompt and efficient service. Customer-focused, and good communication. Good appraisal of work done with no up-sell. I would not hesitate to recommend to others. More
Oil change tire totation Service was excellent but when I was driving the tire light is coming on I will swing back to have it checked service representative was very helpful Service was excellent but when I was driving the tire light is coming on I will swing back to have it checked service representative was very helpful and professional More
Went in for a recall and oil change. Best dealer experience. They had a loaner ready and everything as they promised. Everything was super organized. Highly recommend. This is the place to take your vehicle. Jus They had a loaner ready and everything as they promised. Everything was super organized. Highly recommend. This is the place to take your vehicle. Just adding words to meet the req. More
Excellent Always excellent service and trustworthy. Employees are always friendly. Clean and comfortable waiting area. I am very pleased with service and always Always excellent service and trustworthy. Employees are always friendly. Clean and comfortable waiting area. I am very pleased with service and always recommend the service to family and friends. More
Purchasing a new car and trading in twocars. Josh was my sales contact he was very professional as well as informative about the process of purchasing a new vehicle .Great customer service, foun Josh was my sales contact he was very professional as well as informative about the process of purchasing a new vehicle .Great customer service, found all the employees helpful and professional . More