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Parkway Honda

West Roxbury, MA

4.6
1,058 Reviews
Welcome to Parkway Honda: Where Excellence Meets Passion in West Roxbury, MA At Parkway Honda, nestled in the heart of West Roxbury, MA, we don't just sell cars; we foster connections. Inspired by a profound belief in the power of community and the importance of every individual experience, we dedicate ourselves to not only meeting but exceeding your expectations in every interaction. Whether you're engaging with our knowledgeable sales team, exploring financing options, or consulting with our expert service department, you're more than just a customer; you're part of the Parkway Honda family. Discover the Parkway Honda Difference: A Legacy of Service and Selection Serving the vibrant communities of Boston, Quincy, Newton, and the wider Massachusetts area, Parkway Honda stands as a beacon of quality and integrity. Our diverse range of new and used Honda models is meticulously curated to ensure that your unique needs and desires are not just met but embraced. From the eco-friendly elegance of the Honda Civic or Accord to the spacious luxury of the CR-V or Pilot, our inventory reflects our commitment to your journey. Venture into the world of Certified Pre-Owned (CPO) with us, and you'll find more than just a car. You'll discover a promise of reliability, backed by comprehensive warranties and 24-hour roadside assistance. Your perfect vehicle awaits, and it's our joy to guide you to it. Embark on Your Journey with Confidence: Financing Made Personal The Parkway Honda finance team believes in empowerment. We're here to illuminate the path to ownership, offering personalized financing and leasing options designed around your life. Our secure online application process is your first step towards freedom, a simple gesture that brings you closer to your dreams. Let us navigate the complexities of financing together, turning possibilities into realities. Elevate Your Experience: Service and Care at Parkway Honda Your journey with Parkway Honda doesn't end with a purchase; it begins anew with each mile you travel. Our state-of-the-art service center, manned by certified Honda technicians, stands ready to ensure your vehicle remains a source of pride and joy. From routine maintenance to comprehensive repairs, we use only genuine Honda parts, guaranteeing your car's performance and your peace of mind. Discover our service specials and schedule your next visit easily online—your Honda deserves the best, and so do you. Join Us at Parkway Honda: Your Journey Awaits We invite you to experience the Parkway Honda difference, a place where excellence and empathy converge to create extraordinary automotive journeys. Reach out to us online or by phone; better yet, visit us in West Roxbury. Your adventure begins here, at Parkway Honda—where every drive is a journey worth taking.
Contact Dealership

1575 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,058 reviews

November 06, 2019

Outsnding service. Bill Mangano is the best service advisor I have ever had. Polite and kept me apprised as to the diagnosis and repairs needed. Worked with tech to meet my time frame and final charge More

by cotuit
Recommend Dealer
Yes
Employees Worked With
Bill Mangano, Scott Finch
Nov 07, 2019 -

Parkway Honda responded

"Bill Mangano is the best service advisor I have ever had" - wow! Thank you so much for your rave review. For all your future auto service needs, the Prime Honda Boston team will be here to help.

November 05, 2019

Great customer service and my car was ready within the hour as promised. Julia was friendly and very professional. She answered all my questions and went over my vehicle report in detail. Thank you More

by Carlo R
Recommend Dealer
Yes
Employees Worked With
Julia K
Nov 05, 2019 -

Parkway Honda responded

Nothing makes us happier than hearing that our guests enjoy their visits to Prime Honda Boston. Servicing a car should be an enjoyable experience and we are happy to hear Julia helped make your experience stress-free. Thanks for the review!

November 04, 2019

Good service department- courteous, job well done. Brought to replace mirror assembly alone. Proactive service check and list of items to attend to provided to me More

by RC
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 04, 2019 -

Parkway Honda responded

Thank you for posting about your recent service visit to Prime Honda Boston! We are happy to hear that you had a five-star experience. If any future issues should arise, our team will be here to help.

November 03, 2019

I came in to get an oil change & Mchenry was the customer service rep that helped me. He made the process seamless and continuously kept me updated about my car while it was being serviced. He was very nice More

by Nia B
Recommend Dealer
Yes
Employees Worked With
Mchenry
Nov 04, 2019 -

Parkway Honda responded

We appreciate the opportunity to earn your business, Nia! Thank you for the glowing review of Mchenry. We hope to see you in for your next service at Prime Honda Boston!

October 29, 2019

Honda Prime located in West Roxbury provides Exceptional Sales and Service! Service Consultant McHenry Noel provides us with Excellent customer service today during our service visit ! More

by Baserunner1
Recommend Dealer
Yes
Employees Worked With
McHenry Noel
Oct 29, 2019 -

Parkway Honda responded

Thank you for supporting us with a five-star review! We are lucky to have you as a Prime Honda Boston customer. Hope to see you next time.

October 22, 2019

Pleasant and Professional This dealer is very well run. I am always greeted quickly and professionally. They review the service to be performed before hand and give me the re More

by HRV Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhuulvens Saintcyr
Oct 22, 2019 -

Parkway Honda responded

Thank you for this feedback! It's wonderful to hear that you can trust our Service Team to welcome you to our dealership and take great care of your vehicle. We look forward to our continued relationship.

October 22, 2019

Service Customer service was great. The service to get my car fixed did take longer than predicted other than that everything was great. Bill was great to wor More

by Kmarkham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 22, 2019 -

Parkway Honda responded

We are glad that you can trust the Prime Honda Boston team to keep you safe out on the road. Thank you for your review and feedback!

October 22, 2019

Generally good, good service, nice people Overall everything was fine. My problem is not with the people, but with the dealership. They added a misc charge to cover shop expenses. They have More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhuulvens Saintcyr
Oct 23, 2019 -

Parkway Honda responded

Hi Jack - It's our goal to deliver the best value to our guests and I appreciate you sharing this feedback. We are grateful to have you as a customer and I hope we have future opportunities to deliver five-star service. Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

October 19, 2019

Swrvice Have been going to Prime for 9 years mainly because of the superb service I receive from Joe Walsh. Have never been disappointed when dealing with him More

by Adia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above
Oct 21, 2019 -

Parkway Honda responded

We can't thank you enough for your nine years of service! It's wonderful to hear that you can depend on Joe to provide excellent care for you and your vehicles. Thank you again and see you soon!

October 16, 2019

Less than thrilled I brought my vehicle in for an air bag recall and another issue. I was assured both issues were taken care of. Sadly I was misinformed, the recall was More

by Not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Oct 16, 2019 -

Parkway Honda responded

Apologies for the frustration this has caused. I'd like to be able to address this with you directly, but can't find your contact details without your name. Would you mind reaching to me so that ew can discuss this? Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

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