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Parkway Honda

West Roxbury, MA

4.6
1,044 Reviews
Welcome to Parkway Honda: Where Excellence Meets Passion in West Roxbury, MA At Parkway Honda, nestled in the heart of West Roxbury, MA, we don't just sell cars; we foster connections. Inspired by a profound belief in the power of community and the importance of every individual experience, we dedicate ourselves to not only meeting but exceeding your expectations in every interaction. Whether you're engaging with our knowledgeable sales team, exploring financing options, or consulting with our expert service department, you're more than just a customer; you're part of the Parkway Honda family. Discover the Parkway Honda Difference: A Legacy of Service and Selection Serving the vibrant communities of Boston, Quincy, Newton, and the wider Massachusetts area, Parkway Honda stands as a beacon of quality and integrity. Our diverse range of new and used Honda models is meticulously curated to ensure that your unique needs and desires are not just met but embraced. From the eco-friendly elegance of the Honda Civic or Accord to the spacious luxury of the CR-V or Pilot, our inventory reflects our commitment to your journey. Venture into the world of Certified Pre-Owned (CPO) with us, and you'll find more than just a car. You'll discover a promise of reliability, backed by comprehensive warranties and 24-hour roadside assistance. Your perfect vehicle awaits, and it's our joy to guide you to it. Embark on Your Journey with Confidence: Financing Made Personal The Parkway Honda finance team believes in empowerment. We're here to illuminate the path to ownership, offering personalized financing and leasing options designed around your life. Our secure online application process is your first step towards freedom, a simple gesture that brings you closer to your dreams. Let us navigate the complexities of financing together, turning possibilities into realities. Elevate Your Experience: Service and Care at Parkway Honda Your journey with Parkway Honda doesn't end with a purchase; it begins anew with each mile you travel. Our state-of-the-art service center, manned by certified Honda technicians, stands ready to ensure your vehicle remains a source of pride and joy. From routine maintenance to comprehensive repairs, we use only genuine Honda parts, guaranteeing your car's performance and your peace of mind. Discover our service specials and schedule your next visit easily online—your Honda deserves the best, and so do you. Join Us at Parkway Honda: Your Journey Awaits We invite you to experience the Parkway Honda difference, a place where excellence and empathy converge to create extraordinary automotive journeys. Reach out to us online or by phone; better yet, visit us in West Roxbury. Your adventure begins here, at Parkway Honda—where every drive is a journey worth taking.
Contact Dealership

1575 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,044 reviews

November 30, 2019

Jonathan Bastos at Prime Honda took good care of us. Needed car to be looked over for our son and Jonathan took care of it as if it were his own daughter he was preparing the car for. Helped us to man More

by Ted
Recommend Dealer
Yes
Employees Worked With
Jonathan Bastos
Dec 02, 2019 -

Parkway Honda responded

Ted, thank you so much for taking the time to leave us a 5 star review! We are so grateful that you trust us with your vehicle. Providing our customers with exceptional service is always the goal for us here at Prime Honda Boston, and we couldn't be more proud to hear that you were treated like family. Jonathan is fantastic, and we will be sure to let him know that you enjoyed working with him.

November 29, 2019

Thanks for the service, however, with this being one of most popular car dealers I was expecting excellent services cleaning the car, even to vacuum the interior! Thanks, Latoya More

by Latoya
Recommend Dealer
No
Employees Worked With
Jeff Jaczuk
Dec 02, 2019 -

Parkway Honda responded

Latoya, I'm sorry that we didn't exceed your expectations. It sounds like we were having an off day and could do better. I appreciate your feedback and hope to have the opportunity to impress you in the future. Joseph Sacchetti - Service Manager - 617-469-1009

November 27, 2019

I am very upset. I took my new car(4K mileage) to repair audio system. 2 trips and 3 days later, I get car back and the steering wheel covered with sticky substance, a faceplate covering steering wheel is s More

by Bostonian555
Recommend Dealer
No
Employees Worked With
Can’t remember
Nov 27, 2019 -

Parkway Honda responded

I'm very surprised to read about the state of your vehicle as this is not at all what we expect for our guests. I understand that you wrote this review anonymously, but would you please give me a call? I need to look into what happened here. Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

November 21, 2019

Very pleased with all aspects of my visit. I had an excellent experience. The service from start to finish was exceptional. Yu welcomed me and addressed my needs. The lady at checkout was wonde More

by phill3080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yu was what he told me to call him.
Nov 21, 2019 -

Parkway Honda responded

We can't ask for better feedback than this! Thank you so much for trusting the Prime Honda Boston team with your vehicle If any future issues should arise, we will be here to help.

November 21, 2019

I really honda prime cause they're very very good , they give me a really good service I can't complaint about nothing cause they really good. Good jobs guys I really appreciate your services. More

by Stlouisstivenson
Recommend Dealer
Yes
Employees Worked With
Gregory Miller
Nov 22, 2019 -

Parkway Honda responded

It's our pleasure! Thanks so much for coming to Prime Honda Boston. We hope that you're enjoying your new vehicle.

November 08, 2019

Staff were polite and helpful. The wait wasn’t too long and lobby was really clean. No complaints about anything. Report after oil change showed that my car continues to be in good standing when I do my se More

by Aly
Recommend Dealer
Yes
Employees Worked With
Yhuuvens Saintcyr
Nov 11, 2019 -

Parkway Honda responded

Aly - It's important to us that our customers can enjoy our facilities while their car is getting serviced. Nothing makes us happier than hearing that our guests enjoy their visits to Prime Honda Boston. Thank you so much for your repeat business and kind review!

November 06, 2019

Outsnding service. Bill Mangano is the best service advisor I have ever had. Polite and kept me apprised as to the diagnosis and repairs needed. Worked with tech to meet my time frame and final charge More

by cotuit
Recommend Dealer
Yes
Employees Worked With
Bill Mangano, Scott Finch
Nov 07, 2019 -

Parkway Honda responded

"Bill Mangano is the best service advisor I have ever had" - wow! Thank you so much for your rave review. For all your future auto service needs, the Prime Honda Boston team will be here to help.

November 05, 2019

Great customer service and my car was ready within the hour as promised. Julia was friendly and very professional. She answered all my questions and went over my vehicle report in detail. Thank you More

by Carlo R
Recommend Dealer
Yes
Employees Worked With
Julia K
Nov 05, 2019 -

Parkway Honda responded

Nothing makes us happier than hearing that our guests enjoy their visits to Prime Honda Boston. Servicing a car should be an enjoyable experience and we are happy to hear Julia helped make your experience stress-free. Thanks for the review!

November 04, 2019

Good service department- courteous, job well done. Brought to replace mirror assembly alone. Proactive service check and list of items to attend to provided to me More

by RC
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 04, 2019 -

Parkway Honda responded

Thank you for posting about your recent service visit to Prime Honda Boston! We are happy to hear that you had a five-star experience. If any future issues should arise, our team will be here to help.

November 03, 2019

I came in to get an oil change & Mchenry was the customer service rep that helped me. He made the process seamless and continuously kept me updated about my car while it was being serviced. He was very nice More

by Nia B
Recommend Dealer
Yes
Employees Worked With
Mchenry
Nov 04, 2019 -

Parkway Honda responded

We appreciate the opportunity to earn your business, Nia! Thank you for the glowing review of Mchenry. We hope to see you in for your next service at Prime Honda Boston!

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