Parkway Honda

Destination fee quote on used car I came by to test drive a used 2018 CR-V. The sales guy was super friendly and very thorough in explaining all the car features. I took the car for a I came by to test drive a used 2018 CR-V. The sales guy was super friendly and very thorough in explaining all the car features. I took the car for a test drive and really liked it. When I inquired about their fees, I was told that I had to pay a destination fee of $995 for this USED car in addition to their $499 doc fee. I asked like 3 times how that's possible because I thought I misheard the first time. A destination fee is what a manufacturer charges a dealership to ship a NEW car to its location. No dealership adds that to the sales price of a USED car. The sales guy also told me at first that he could not go down too much on the sales price, maybe a couple of $100. Once I pointed the final price was going to be way above my budget with this destination fee plus tax he suddenly dropped the sales price by $5000. Woah! This just seemed too good to be true. I knew at this point that he was going to pretend to waive that fictitious destination fee and make up for it by selling me all sorts of additions and quote me a high finance rate to bring it back closer to the original sales price. I really liked the car and would have bought it for a more straight forward price quote, but the destination fee and the strange huge price drop made me skeptical that I was going to get a good deal, so I walked away from this car. Too bad because the overall experience was otherwise very positive. So I would not NOT recommend them, but just be prepared for some serious price negotiations at this dealership. More

Lynn Lydon was super helpful and friendly. She answered all the questions and concerns that I had about my car. I felt like I got a great deal. I would recommend her to all of my friends. all the questions and concerns that I had about my car. I felt like I got a great deal. I would recommend her to all of my friends. More

Please don't waste your time "Please don't waste your time" going down there to "useless PRIME HONDA". They kept sending me messages/email promotions during lockdown, finally I w "Please don't waste your time" going down there to "useless PRIME HONDA". They kept sending me messages/email promotions during lockdown, finally I went for my new car 2017 honda CIVIC (with warranty, with HONDA official recall letter for AC - with All the F documents), guy in front tells me $600 to open the hood. xxx go beg for money somewhere else, don't use "HONDA" name please More

I bought a car for the first time today and they made it a wonderful experience here. Still smiling! Thank you for an amazing deal!!!!! a wonderful experience here. Still smiling! Thank you for an amazing deal!!!!! More

They were so kind. I fell on the way to Prime Christina, Bill Mangano and Jeff could not have been nicer. The service was excellent and car ready early. I fell on the way and they were so caring Christina, Bill Mangano and Jeff could not have been nicer. The service was excellent and car ready early. I fell on the way and they were so caring and helpful. More

Prime Honda offered a competitive price for my new car. My purchase went smooth and hassle free. Bill Johnston was very responsive and helpful throughout the process. My purchase went smooth and hassle free. Bill Johnston was very responsive and helpful throughout the process. More

Excellent service this time.In this difficult time, I ' Excellent service this time. In this difficult time, I ' am very appreciating their excellent service. My car' s problem was solved under warranty. Excellent service this time. In this difficult time, I ' am very appreciating their excellent service. My car' s problem was solved under warranty. I was told that I didn't need to pick up my car. Instead,, they drived my car to my home without charge. Thank you! More

Great service department! Only came in for state inspection. Service completed in the time frame as promised. Service staff always pleasant and reliable I've been a customer for 9 years inspection. Service completed in the time frame as promised. Service staff always pleasant and reliable I've been a customer for 9 years More

I hadn’t been back since my bad experience with Prime Toyota and Prime Honda for the past 4 or 5 years until the past few days and so far so good; your service consultant yhuulvens Saintcyr had impressed Toyota and Prime Honda for the past 4 or 5 years until the past few days and so far so good; your service consultant yhuulvens Saintcyr had impressed me a great deal. However; overall, I was satisfied with almost everything else. More

I have great experience in my purchase of my anew 2020 Honda Pilot EX. Lynn, a Sales Coordinator gave me lower quote on the above vehicle. Peter Zois took care of me and my wife during the actual purchase Honda Pilot EX. Lynn, a Sales Coordinator gave me lower quote on the above vehicle. Peter Zois took care of me and my wife during the actual purchase, test drive, choice of color as well as coordinating the documents for the purchase and trade in. More