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Parkway Honda

West Roxbury, MA

4.6
1,033 Reviews
Welcome to Parkway Honda: Where Excellence Meets Passion in West Roxbury, MA At Parkway Honda, nestled in the heart of West Roxbury, MA, we don't just sell cars; we foster connections. Inspired by a profound belief in the power of community and the importance of every individual experience, we dedicate ourselves to not only meeting but exceeding your expectations in every interaction. Whether you're engaging with our knowledgeable sales team, exploring financing options, or consulting with our expert service department, you're more than just a customer; you're part of the Parkway Honda family. Discover the Parkway Honda Difference: A Legacy of Service and Selection Serving the vibrant communities of Boston, Quincy, Newton, and the wider Massachusetts area, Parkway Honda stands as a beacon of quality and integrity. Our diverse range of new and used Honda models is meticulously curated to ensure that your unique needs and desires are not just met but embraced. From the eco-friendly elegance of the Honda Civic or Accord to the spacious luxury of the CR-V or Pilot, our inventory reflects our commitment to your journey. Venture into the world of Certified Pre-Owned (CPO) with us, and you'll find more than just a car. You'll discover a promise of reliability, backed by comprehensive warranties and 24-hour roadside assistance. Your perfect vehicle awaits, and it's our joy to guide you to it. Embark on Your Journey with Confidence: Financing Made Personal The Parkway Honda finance team believes in empowerment. We're here to illuminate the path to ownership, offering personalized financing and leasing options designed around your life. Our secure online application process is your first step towards freedom, a simple gesture that brings you closer to your dreams. Let us navigate the complexities of financing together, turning possibilities into realities. Elevate Your Experience: Service and Care at Parkway Honda Your journey with Parkway Honda doesn't end with a purchase; it begins anew with each mile you travel. Our state-of-the-art service center, manned by certified Honda technicians, stands ready to ensure your vehicle remains a source of pride and joy. From routine maintenance to comprehensive repairs, we use only genuine Honda parts, guaranteeing your car's performance and your peace of mind. Discover our service specials and schedule your next visit easily online—your Honda deserves the best, and so do you. Join Us at Parkway Honda: Your Journey Awaits We invite you to experience the Parkway Honda difference, a place where excellence and empathy converge to create extraordinary automotive journeys. Reach out to us online or by phone; better yet, visit us in West Roxbury. Your adventure begins here, at Parkway Honda—where every drive is a journey worth taking.
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1575 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,033 reviews

October 30, 2020

Very pleasant service. Thank you. A a a a a a a a a a a a a a a a a a a a a a. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 30, 2020 -

Parkway Honda responded

Thank you for visiting us at Prime Honda Boston!

October 30, 2020

Great Service Department. Very knowledgeable , friendly , and thorough. Very comfortable and safe environment. Joe Walsh, the service technician is terrific. Their cost estimate and anticipated wait time are More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walsh
Oct 30, 2020 -

Parkway Honda responded

Larry, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Joe here at Prime Honda Boston, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

September 29, 2020

Drove one hour, sales rep clueless I Was told car not there, had to point to vehicle. Then they couldn’t find a key. NEXT! More

by NotPrime!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
She never introduced herself or asked my name.
Oct 23, 2020 -

Parkway Honda responded

We would never want to cause an inconvenience and I am sorry to hear about your frustrating visit. It is our goal to help shoppers into a suitable vehicle and I would appreciate the opportunity to assist you. If you would consider giving us another chance, please reach out to me. Thank you, Paul Bender - General Manager - 617-469-8916

August 16, 2020

Destination fee quote on used car I came by to test drive a used 2018 CR-V. The sales guy was super friendly and very thorough in explaining all the car features. I took the car for a More

by AR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Johnston
Aug 24, 2020 -

Parkway Honda responded

We would never intentionally mislead a guest and I sincerely apologize for leaving the wrong impression during your visit. It is our goal to find the best option for customers and I am disappointed to hear that we won't be helping you into a vehicle. If you would like to discuss your concerns in more detail, please don't hesitate to call. Thank you, Paul Bender - General Manager - 617-469-8916.

July 18, 2020

Lynn Lydon was super helpful and friendly. She answered all the questions and concerns that I had about my car. I felt like I got a great deal. I would recommend her to all of my friends. More

by lkeegan12
Recommend Dealer
Yes
Employees Worked With
Lynn Lydon, Earl Ko
Jul 20, 2020 -

Parkway Honda responded

Thank you for taking the time to review Prime Honda Boston! Your experience with Lynn is a wonderful example of the thorough service we strive to offer. We wish you safe travels in your new car!

July 15, 2020

Please don't waste your time "Please don't waste your time" going down there to "useless PRIME HONDA". They kept sending me messages/email promotions during lockdown, finally I w More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
waste of time
Jul 15, 2020 -

Parkway Honda responded

Manny - This doesn't sound like the friendly and accommodating service I expect from my team, and it sounds like there may have been a miscommunication here regarding your warranty. I'd like to speak with you directly about what happened - would you consider giving me a call? I'd appreciate the chance to make this right. Thank you, Joseph Sacchetti - Service Manager - 617-469-1009

July 13, 2020

I bought a car for the first time today and they made it a wonderful experience here. Still smiling! Thank you for an amazing deal!!!!! More

by hanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 13, 2020 -

Parkway Honda responded

Thank you for the 5-star review! We are honored that you chose our team at Prime Honda Boston for your first car purchase. We hope that you continue to enjoy your newly purchased vehicle!

June 20, 2020

They were so kind. I fell on the way to Prime Christina, Bill Mangano and Jeff could not have been nicer. The service was excellent and car ready early. I fell on the way and they were so caring More

by nancycashman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mangano, Christina and Jeff
Jun 22, 2020 -

Parkway Honda responded

Nancy, thank you for reviewing Prime Honda Boston and for giving a shout out to Christina, Bill & Jeff! We're grateful to have your business & look forward to taking care of you next time.

June 05, 2020

Prime Honda offered a competitive price for my new car. My purchase went smooth and hassle free. Bill Johnston was very responsive and helpful throughout the process. More

by Archana
Recommend Dealer
Yes
Employees Worked With
Bill Johnston
Jun 05, 2020 -

Parkway Honda responded

It's wonderful to hear that Bill guided you through the car-buying process with helpful service. Thank you for taking time out of your day to share this feedback! We are grateful for your business and kind words.

May 12, 2020

Excellent service this time.In this difficult time, I ' Excellent service this time. In this difficult time, I ' am very appreciating their excellent service. My car' s problem was solved under warranty. More

by zz
Recommend Dealer
Yes
Employees Worked With
Y. Saintcyr
May 12, 2020 -

Parkway Honda responded

Thank you for the 5-star review! It was our pleasure to service your vehicle here at Prime Honda Boston. If you ever need anything else, don't hesitate to come back and see us again!

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