Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Dan Farley was the salesman I dealt with. Very patient kind and informative. I probably drove the car about six times in the matter of a week. For me the most important thing was the fact that he did not kind and informative. I probably drove the car about six times in the matter of a week. For me the most important thing was the fact that he did not give me any pressure. Definitely five stars More
The parts & service dept are top notch. They know their stuff and are Honda/Acura enthusiasts who want to help if they can. Highly recommended stuff and are Honda/Acura enthusiasts who want to help if they can. Highly recommended More
Visit to Prime was great. Friendly and courteous response of the phone call to set up the service. Same with Interface with service department (Bill Mangano). The work was done on time and the price was good of the phone call to set up the service. Same with Interface with service department (Bill Mangano). The work was done on time and the price was good. Will be back for next service. Thanks More
Appointment made easily. Checked out a perceived problem with AC and carried out state inspection. Efficient, friendly service from Michael Donelin. The service was completed on schedule. with AC and carried out state inspection. Efficient, friendly service from Michael Donelin. The service was completed on schedule. More
Outstanding customer service. Provides service in a timely manner. Everything was explained in a clear manner. Will continue to go to Prime Honda for all my car service. timely manner. Everything was explained in a clear manner. Will continue to go to Prime Honda for all my car service. More
Service was great. Work was done faster than anticipated. The oil change, multi-point inspection and recall updates were performed very well. Will come back again for next service. The oil change, multi-point inspection and recall updates were performed very well. Will come back again for next service. More
Although I was impressed by the customer service, I didnt like the fact I had to come back multiple times for things that couldve been done all at once. Registration as well as inspection. Mario was the bes like the fact I had to come back multiple times for things that couldve been done all at once. Registration as well as inspection. Mario was the best, very knowledgable about the vehicle, and friendly. Also, Wisdom in the financial department was very friendly, explained everything for me with ease. Overall satisfied! More
I've been a customer of this dealership for years, so its reputation is solid with me. Today I stopped by for service on my CRV ( breaks, tires, winter care). My service person today was Bill Mangano. I real reputation is solid with me. Today I stopped by for service on my CRV ( breaks, tires, winter care). My service person today was Bill Mangano. I really appreciate his updates, asking permission for more work that was needed. The estimate was accurate and he explained the bill at the end step by step. Thank you Bill and the service team for taking care of my car, and giving me a piece of mind that the work was done correct, following manufacturer recommendations and all the needs were checked. More
My experience was very efficient; good communication with Tom Merlin, who informed me when the car would be ready and texted all fees and work to be done. Tom Merlin, who informed me when the car would be ready and texted all fees and work to be done. More
Very good experience. Prompt service and completed as quoted. Service advisor was friendly and competent. All requested service was completed in a professional manner and car was delivered at time estima quoted. Service advisor was friendly and competent. All requested service was completed in a professional manner and car was delivered at time estimated. More