Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Failed to diagnose an issue with a 10min fix, even as customer told them what needs to be done. Thanks to autozone next door for the drama-free service at the fraction of the cost. customer told them what needs to be done. Thanks to autozone next door for the drama-free service at the fraction of the cost. More
Bill was very efficient in checking me in and keeping me informed -car delivered to me on time -Lyft provided to take me home, bring me back informed -car delivered to me on time -Lyft provided to take me home, bring me back More
Zero starts. Horrible experience. I’ve been a customer for years, having all maintenance and inspections done at this place. A few weeks ago, the car started to fail to start. Coincidentally, in February for years, having all maintenance and inspections done at this place. A few weeks ago, the car started to fail to start. Coincidentally, in February we got a letter from honda reporting extended warranty for start button (not a recall…. Weird). The symptoms coincided with the letter so I thought it would be covered. To begin with, inspection is $150. One can expect the computer diagnosis… wrong. They said is the starter, but they don’t provide the computer codes. Replacement is 800 dollars. Additionally, transmission and brake fluids must be replaced… 2000k miles ago, multipoint inspection for the same car in the same place was clear. Don’t trust these guys. I’ll get rid of my two Honda cars as soon as I can. More
Bill Maggone was the gentleman who assisted me. He diagnosed the mv and got the work done in a timely manner and got me on my way quickly. diagnosed the mv and got the work done in a timely manner and got me on my way quickly. More
The service is always great! Allegra was very friendly and gave me great customer service!l and was able to communicate with about the status of my service and gave me great customer service!l and was able to communicate with about the status of my service More
Great service! They over delivered in a timely manner providing services I don’t even requested as everything was included in the warranty. I strongly recommend it. providing services I don’t even requested as everything was included in the warranty. I strongly recommend it. More
The dealership did my work right on time and got me a Lyft home so I didn’t have to wait there. They have recommendations additional service, but the price seemed high so I am waiting Lyft home so I didn’t have to wait there. They have recommendations additional service, but the price seemed high so I am waiting More
Excellent service done during my visit at Prime Honda in West Roxbury, MA. Service Specialist Bill Mangano was very professional, respectful and accommodating. Will come back for the next service on my Hond West Roxbury, MA. Service Specialist Bill Mangano was very professional, respectful and accommodating. Will come back for the next service on my Honda Pilot. More
Great communication from the service team! Very professional experience. I was especially impressed with the pick up and drop off service! Such a convenience to have. professional experience. I was especially impressed with the pick up and drop off service! Such a convenience to have. More