Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The dealership did my work right on time and got me a Lyft home so I didn’t have to wait there. They have recommendations additional service, but the price seemed high so I am waiting Lyft home so I didn’t have to wait there. They have recommendations additional service, but the price seemed high so I am waiting More
Excellent service done during my visit at Prime Honda in West Roxbury, MA. Service Specialist Bill Mangano was very professional, respectful and accommodating. Will come back for the next service on my Hond West Roxbury, MA. Service Specialist Bill Mangano was very professional, respectful and accommodating. Will come back for the next service on my Honda Pilot. More
Great communication from the service team! Very professional experience. I was especially impressed with the pick up and drop off service! Such a convenience to have. professional experience. I was especially impressed with the pick up and drop off service! Such a convenience to have. More
Dan Farley was the salesman I dealt with. Very patient kind and informative. I probably drove the car about six times in the matter of a week. For me the most important thing was the fact that he did not kind and informative. I probably drove the car about six times in the matter of a week. For me the most important thing was the fact that he did not give me any pressure. Definitely five stars More
The parts & service dept are top notch. They know their stuff and are Honda/Acura enthusiasts who want to help if they can. Highly recommended stuff and are Honda/Acura enthusiasts who want to help if they can. Highly recommended More
Visit to Prime was great. Friendly and courteous response of the phone call to set up the service. Same with Interface with service department (Bill Mangano). The work was done on time and the price was good of the phone call to set up the service. Same with Interface with service department (Bill Mangano). The work was done on time and the price was good. Will be back for next service. Thanks More
Appointment made easily. Checked out a perceived problem with AC and carried out state inspection. Efficient, friendly service from Michael Donelin. The service was completed on schedule. with AC and carried out state inspection. Efficient, friendly service from Michael Donelin. The service was completed on schedule. More
Outstanding customer service. Provides service in a timely manner. Everything was explained in a clear manner. Will continue to go to Prime Honda for all my car service. timely manner. Everything was explained in a clear manner. Will continue to go to Prime Honda for all my car service. More
Service was great. Work was done faster than anticipated. The oil change, multi-point inspection and recall updates were performed very well. Will come back again for next service. The oil change, multi-point inspection and recall updates were performed very well. Will come back again for next service. More
Although I was impressed by the customer service, I didnt like the fact I had to come back multiple times for things that couldve been done all at once. Registration as well as inspection. Mario was the bes like the fact I had to come back multiple times for things that couldve been done all at once. Registration as well as inspection. Mario was the best, very knowledgable about the vehicle, and friendly. Also, Wisdom in the financial department was very friendly, explained everything for me with ease. Overall satisfied! More