Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I don't appreciate how I reached out regarding potentially getting work done on my wife's Pilot that she bought at Prime Honda in West Roxbury and we're now being told that Prime is not honoring s potentially getting work done on my wife's Pilot that she bought at Prime Honda in West Roxbury and we're now being told that Prime is not honoring something in her contract that stipulated that we were obligated to have all of the vehicle's oil changes done through Prime or the powertrain warranty would be null and void. Now that it seems we need to utilize that warranty I'm being told that through a "change of ownership a while back" that warranty is no longer being honored AND no notification of the change of ownership or the non-honoring of a contractual obligation was sent to us. That is bad business. I could have saved money doing the oil changes myself had I known Prime would back out of the deal written into my wife's contract. I will tell everyone I know every chance I get, not to deal with Prime Honda, EVER!! We've spent THOUSANDS of dollars with Prime and this is the way they treat a customer? Or better yet.. EX-customer! I would even accept this had there been some type of notification, but even that wasn't handled properly! THOROUGHLY DISAPPOINTED IN THE WAY YOU DO BUSINESS PRIME!!!! More
good experience with a very nice gentleman, Who is very professional, and very pleasant, I do give him five stars for his work, well deserved. professional, and very pleasant, I do give him five stars for his work, well deserved. More
Had an emergency with my car. Because of a major module problem, I ended up purchasing a new car from them as we couldn’t fix the car immediately. Very patient and helpful. problem, I ended up purchasing a new car from them as we couldn’t fix the car immediately. Very patient and helpful. More
Great service! Friendly & knowledgeable service advisor. Satisfied customer for almost 15 years. Highly recommend this dealership. Satisfied customer for almost 15 years. Highly recommend this dealership. More
Pleased with service done on car sales manager very efficient and courteous efficient and courteous More
Patience. Friendly attentive spoke my native language, explain in details. explain in details. More
I love prime Honda because they treat their customers with respect, they’re very attentive, their prices are cheaper than anywhere else. Angelis the service advisor is awesome. She’s very knowledgeable a with respect, they’re very attentive, their prices are cheaper than anywhere else. Angelis the service advisor is awesome. She’s very knowledgeable and knows her work very well. More
I have been here as a customer for doing maintenance and inspection for my cars many times per year, I think prime Honda’ service is outstanding!!! inspection for my cars many times per year, I think prime Honda’ service is outstanding!!! More