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Parkway Honda

West Roxbury, MA

Overview
Employees
Reviews
Vehicles
4.6
1,033 Reviews
Welcome to Parkway Honda: Where Excellence Meets Passion in West Roxbury, MA At Parkway Honda, nestled in the heart of West Roxbury, MA, we don't just sell cars; we foster connections. Inspired by a profound belief in the power of community and the importance of every individual experience, we dedicate ourselves to not only meeting but exceeding your expectations in every interaction. Whether you're engaging with our knowledgeable sales team, exploring financing options, or consulting with our expert service department, you're more than just a customer; you're part of the Parkway Honda family. Discover the Parkway Honda Difference: A Legacy of Service and Selection Serving the vibrant communities of Boston, Quincy, Newton, and the wider Massachusetts area, Parkway Honda stands as a beacon of quality and integrity. Our diverse range of new and used Honda models is meticulously curated to ensure that your unique needs and desires are not just met but embraced. From the eco-friendly elegance of the Honda Civic or Accord to the spacious luxury of the CR-V or Pilot, our inventory reflects our commitment to your journey. Venture into the world of Certified Pre-Owned (CPO) with us, and you'll find more than just a car. You'll discover a promise of reliability, backed by comprehensive warranties and 24-hour roadside assistance. Your perfect vehicle awaits, and it's our joy to guide you to it. Embark on Your Journey with Confidence: Financing Made Personal The Parkway Honda finance team believes in empowerment. We're here to illuminate the path to ownership, offering personalized financing and leasing options designed around your life. Our secure online application process is your first step towards freedom, a simple gesture that brings you closer to your dreams. Let us navigate the complexities of financing together, turning possibilities into realities. Elevate Your Experience: Service and Care at Parkway Honda Your journey with Parkway Honda doesn't end with a purchase; it begins anew with each mile you travel. Our state-of-the-art service center, manned by certified Honda technicians, stands ready to ensure your vehicle remains a source of pride and joy. From routine maintenance to comprehensive repairs, we use only genuine Honda parts, guaranteeing your car's performance and your peace of mind. Discover our service specials and schedule your next visit easily online—your Honda deserves the best, and so do you. Join Us at Parkway Honda: Your Journey Awaits We invite you to experience the Parkway Honda difference, a place where excellence and empathy converge to create extraordinary automotive journeys. Reach out to us online or by phone; better yet, visit us in West Roxbury. Your adventure begins here, at Parkway Honda—where every drive is a journey worth taking.
Contact Dealership

1575 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,033 reviews

August 13, 2021

I had an unscheduled expensive repair. They took me that day..and the final bill was $180 less than the estimate! More

by cgeraghty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
Report | Print
Aug 13, 2021 -

Parkway Honda responded

Thank you for the kind review! We appreciate your support and are happy to hear that the team was able to get the job done. Drive safely, and we hope to see you back at Prime Honda Boston!

July 14, 2021

I love prime Honda because they treat their customers with respect, they’re very attentive, their prices are cheaper than anywhere else. Angelis the service advisor is awesome. She’s very knowledgeable a More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2021 -

Parkway Honda responded

Rudy - Thank you for taking the time to share! Hearing that you had such a successful service experience working with Angelis made our day. Drive safely, and we hope to see you back at Prime Honda Boston next time!

July 10, 2021

I have been here as a customer for doing maintenance and inspection for my cars many times per year, I think prime Honda’ service is outstanding!!! More

by lingqiang zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
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Jul 12, 2021 -

Parkway Honda responded

Thank you for the wonderful review, Lingqiang! We're honored and grateful to have earned your loyal business, and we hope to see you back at Prime Honda Boston again down the road! Take care!

July 09, 2021

Failed to diagnose an issue with a 10min fix, even as customer told them what needs to be done. Thanks to autozone next door for the drama-free service at the fraction of the cost. More

by sowevov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
Jul 09, 2021 -

Parkway Honda responded

We expect better service for our valued guests so it is hard to see that we let you down. I would appreciate the chance to learn the details of what happened here so we may improve our services moving forward. If you're willing to speak with me directly, please get in touch. Thank you, Allan Manning - Service Manager - 617-469-1009

July 07, 2021

Bill was very efficient in checking me in and keeping me informed -car delivered to me on time -Lyft provided to take me home, bring me back More

by vcherw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mangano
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Jul 08, 2021 -

Parkway Honda responded

This sounds exactly like the smooth and efficient service experience we strive to deliver. Thank you for doing business here at Prime Honda Boston - we hope to see you back again next time!

July 02, 2021

Zero starts. Horrible experience. I’ve been a customer for years, having all maintenance and inspections done at this place. A few weeks ago, the car started to fail to start. Coincidentally, in February More

by Julio Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Motta
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Jul 02, 2021 -

Parkway Honda responded

Julio - I am sorry to hear that you are having trouble with your vehicle, as I understand how frustrating this can be. We want the most for our guests, and it is very concerning that this has not been better reflected in your time working with us. I would appreciate the chance to speak with you to see if there is anything more I can do to assist with your situation. If you are interested in having that conversation, please do not hesitate to give me a call. Thank you, Allan Manning - Service Manager - 617-469-1009

July 02, 2021

Robert and Jeff in Check-In are awesome. Thanks for all your help. More

by jsurdek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Motta and Jeff Jaczuk
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Jul 02, 2021 -

Parkway Honda responded

All of us at Prime Honda Boston appreciate your five stars! We will certainly let Robert and Jeff know you appreciated their assistance. Thanks for your support and have a great day!

July 01, 2021

Bill Maggone was the gentleman who assisted me. He diagnosed the mv and got the work done in a timely manner and got me on my way quickly. More

by jmcdonough11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mangano
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Jul 01, 2021 -

Parkway Honda responded

Thank you for taking the time to leave us a review! We are pleased to hear that Bill took such good care of you here at Prime Honda Boston, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 12, 2021

The service is always great! Allegra was very friendly and gave me great customer service!l and was able to communicate with about the status of my service More

by asantos70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Zois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2021 -

Parkway Honda responded

Thank you for reviewing Prime Honda Boston! We're glad to hear that Allegra and the team made your visit a pleasant one, and we appreciate you entrusting us with your vehicle care. Safe travels and see you next time!

June 08, 2021

Great service! They over delivered in a timely manner providing services I don’t even requested as everything was included in the warranty. I strongly recommend it. More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mangano
Report | Print
Jun 09, 2021 -

Parkway Honda responded

Sergio - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Prime Honda Boston team. Drive safely, and we hope to see you again down the road!

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