Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parkway Honda
West Roxbury, MA
1,048 Reviews
Welcome to Parkway Honda: Where Excellence Meets Passion in West Roxbury, MA
At Parkway Honda, nestled in the heart of West Roxbury, MA, we don't just sell cars; we foster connections. Inspired by a profound belief in the power of community and the importance of every individual experience, we dedicate ourselves to not only meeting but exceeding your expectations in every interaction. Whether you're engaging with our knowledgeable sales team, exploring financing options, or consulting with our expert service department, you're more than just a customer; you're part of the Parkway Honda family.
Discover the Parkway Honda Difference: A Legacy of Service and Selection
Serving the vibrant communities of Boston, Quincy, Newton, and the wider Massachusetts area, Parkway Honda stands as a beacon of quality and integrity. Our diverse range of new and used Honda models is meticulously curated to ensure that your unique needs and desires are not just met but embraced. From the eco-friendly elegance of the Honda Civic or Accord to the spacious luxury of the CR-V or Pilot, our inventory reflects our commitment to your journey.
Venture into the world of Certified Pre-Owned (CPO) with us, and you'll find more than just a car. You'll discover a promise of reliability, backed by comprehensive warranties and 24-hour roadside assistance. Your perfect vehicle awaits, and it's our joy to guide you to it.
Embark on Your Journey with Confidence: Financing Made Personal
The Parkway Honda finance team believes in empowerment. We're here to illuminate the path to ownership, offering personalized financing and leasing options designed around your life. Our secure online application process is your first step towards freedom, a simple gesture that brings you closer to your dreams. Let us navigate the complexities of financing together, turning possibilities into realities.
Elevate Your Experience: Service and Care at Parkway Honda
Your journey with Parkway Honda doesn't end with a purchase; it begins anew with each mile you travel. Our state-of-the-art service center, manned by certified Honda technicians, stands ready to ensure your vehicle remains a source of pride and joy. From routine maintenance to comprehensive repairs, we use only genuine Honda parts, guaranteeing your car's performance and your peace of mind. Discover our service specials and schedule your next visit easily online—your Honda deserves the best, and so do you.
Join Us at Parkway Honda: Your Journey Awaits
We invite you to experience the Parkway Honda difference, a place where excellence and empathy converge to create extraordinary automotive journeys. Reach out to us online or by phone; better yet, visit us in West Roxbury. Your adventure begins here, at Parkway Honda—where every drive is a journey worth taking.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,048 reviews
January 14, 2023
Great dealership, Sergio helped out going over the top making sure we got the car we needed and that it was ready for us. making sure we got the car we needed and that it was ready for us. More
by Felix Nova
December 30, 2022
I worked with Stephanie Cruz. She was amazing and super helpful. She didn't rush and made sure I was comfortable. I loved the environment and everyone was hands on. I love my new She was amazing and super helpful. She didn't rush and made sure I was comfortable. I loved the environment and everyone was hands on. I love my new 2020 Honds accord. My next car will be from there!!! More
by robellyn23
Employees Worked With
Stephanie Cruz
December 28, 2022
I want to thank Sergio for the professional and respect he show me. I appreciate the communications during my wait time and the easy process of getting my car. Thank you Sergio and Parkway Honda! he show me. I appreciate the communications during my wait time and the easy process of getting my car. Thank you Sergio and Parkway Honda! More
by emilinprieto
December 06, 2022
I have a great experience every time at Parkway Honda. Angelis Ramirez is knowledgeable and pleasant each time I’ve had her as my service advisor.. she provides excellent customer service and because of h Angelis Ramirez is knowledgeable and pleasant each time I’ve had her as my service advisor.. she provides excellent customer service and because of her I will continue to have my car serviced at Parkway Honda. Best Regards, More
by Sher
Employees Worked With
October 27, 2022
Amazing service to help me find the right car and the price was right for me to afford. price was right for me to afford. More
by kdanieljr
Employees Worked With
October 23, 2022
Excellent experience at parkway. Our salesman was Joseph who was very nice, professional and patient. Thank you very much for helping. Our salesman was Joseph who was very nice, professional and patient. Thank you very much for helping. More
by gracewu
Employees Worked With
Joseph Serpa
October 20, 2022
Before you buy a pre-owned car here. Make sure you are ready to fork up a mandatory $1895 for a "Safety & Recon" fee that you aren't told about until you want to make a deal. However, Make sure you are ready to fork up a mandatory $1895 for a "Safety & Recon" fee that you aren't told about until you want to make a deal. However, fear not. This fee includes so many things such as the time the dealership took your used car into the dealership to do an oil change, change windshield wipers, cabin air filters and run it through a car wash! Super justifiable isn't it! Horrible experience. I was looking into a used car and talked to a salesman named David. He was totally unprepared to answer my questions and always had to speak to his manager and call me back just to give me an answer. When we spoke about this safety and recon fee, he had the worst explanations that did not justify paying $1895 on top of the car fee. The part that humored me the most was he said that no one ever has complained about this fee and it looked like I was the first person to ever see it. I guess I just like saving $1895 instead of wasting it on a dealership scam ploy to get more money out of you. His manager didn't seem to budge or have a good reason onto why this cost is $1895. Literally sent me one PDF regarding service work that included oil change, brake fluid, adding a license plate mount, cabin air filter. These parts are no where near maybe even $200. So I guess labor costs $1600 so be careful when you bring your car here to service. The funny thing is that David offered that I can pay half of this fee and the dealer will pay the other half. This totally means there's room to negotiate and the fees are fluff. HOWEVER, there was ONE GOOD THING about this dealership. IF I CAN GIVE HER 5 STARS, I WOULD. I want to shout out Danielle who helped me. She is the sales concierge. SHE IS AMAZING. She took care of me and was super attentive to my needs during this time. She took the time to help fight for me to get rid of this fee because the awesome salesman couldn't do anything. She even took the time to FACETIME me to show me the car because I live out of state. She was constant on communication and I was so impressed. She is literally the only good thing about that dealership so if you get to meet her, you're going to be blessed. The one star is for the dealership, Danielle gets 5+ stars. More
by Thomas
Employees Worked With
October 18, 2022
It was a pleasure to work with Sergio. He has a friendly, calm demeanor which put us at ease. We appreciated his assistance to get the vehicle as quickly and smoothly as possible, will de He has a friendly, calm demeanor which put us at ease. We appreciated his assistance to get the vehicle as quickly and smoothly as possible, will definitely recommend to others! Great experience! More
by Jen.picone
October 14, 2022
Sergio was welcoming and helpful from the start, he always made it a point to fully communicate with me on the status of my vehicle. I would not want it another way ! always made it a point to fully communicate with me on the status of my vehicle. I would not want it another way ! More
by Juanpena1997
